I ordered 2 deodorants at different times and requested that they are sent in one package. I received a refund for the postage of the second order.
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See what reviewers are saying
Was a bit worried ordering from a small company (who I just found through web searches for environmentally friendly cosmetics) but am so glad I did. Have received excellent customer service and the pr... See more
This is the best place to buy natural makeup online. Rachel gives superb customer service that is not matched elsewhere. Prices are competitive too and fast dispatch as well. Ordered a few times now a... See more
I love the Eco by Sonya products and I am so pleased I’ve found such an amazing company which stocks it in the UK. They also stock lots of other great brands that offer natural and organic products.... See more
Company details
Written by the company
Online Natural Beauty Shop - Cruelty-free & Vegan Beauty products. Vegan makeup & natural skincare.
Contact info
23 Dolby Rise, CM2 6XQ, Chelmsford, United Kingdom
- 01245 632496
- info@cocoandgizmo.com
- www.cocoandgizmo.com
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I ordered 2 deodorants at different…
I ordered 2 deodorants at different times and requested that they are sent in one package. I received a refund for the postage of the second order.
Great customer service experience
Was a bit worried ordering from a small company (who I just found through web searches for environmentally friendly cosmetics) but am so glad I did. Have received excellent customer service and the product is great - so just about to place another order 🙂
Excellent customer service and very…
Excellent customer service and very swift delivery. Very highly recommended.
Always order here
This is the best place to buy natural makeup online. Rachel gives superb customer service that is not matched elsewhere. Prices are competitive too and fast dispatch as well. Ordered a few times now and really enjoy opening the beautiful packaging.
Really impressed with this company
Really impressed with this company. To my delight, my order arrived a day after ordering, and they also took off the postage on my order when I made two seperate orders on the same day -without me asking. Little things like that would never happen with bigger companies. Products were fab too!! I fe
Such an amazing company
I love the Eco by Sonya products and I am so pleased I’ve found such an amazing company which stocks it in the UK. They also stock lots of other great brands that offer natural and organic products. They always deliver quickly and are so reliable and helpful.
Quick delivery
Today was the second time ordering from them and my order was dispatched the same day. The first time I ordered, my items were also dispatched very quickly. Delivery with royal mail was good as usual. Would recommend to anyone wanting to cut out micro plastics in product ingredient lists
Lovely lip product that arrived on time…
Lovely lip product that arrived on time, thoughtful packaging and had good communication with the company:)
Absolutely brilliant
I can't reccomened coco and gizmo enough, I've now purchased from them several times and had a brilliant service, I've asked for advice about products which had always been really helpful and the range of natural products they sell is brilliant. I've discovered my new favorites natural beauty products which I only seem to be able to find at coco and gizmo in the UK, the packaging is always eco friendly to! Brilliant company.
Wonderful service
It was a pleasure to shop with Coco and Gizmo. I wanted to add something extra to my placed order and it was done with ease and excellent communication. Lovely to have that human contact that is missing from most other online services. Will definitely use again and 100% recommend 💫
Honestly a lovely company
Honestly a lovely company. I have ordered a few things through them and have recommended to others. A great range of products and really fast delivery. A lovely personal service as well as you get a personal email when your items have been sent. I even got a lovely gift in my last order. Thanks coco and gizmo!

Reply from cocoandgizmo.com
Excellent service and feedback to enquiries.
The customer service from this company is second to none. It is so unusual to be able to be in direct contact, to receive updates on delivery, and to get a fast and personal response to queries.

Reply from cocoandgizmo.com
Excellent company highly recommend…
Excellent company highly recommend friendly knowledgable and great personal service and excellent genuine products I can recommend there service

Reply from cocoandgizmo.com
Will send you junk mail without permission.
Instead of replying to my question Coco & Gizmo signed me up to a mailing list wihtout my permission.

Reply from cocoandgizmo.com
So helpful
So helpful, quick delivery and customer service. The packaging was all eco friendly and the product was great!

Reply from cocoandgizmo.com
Amazing customer service
I order from a number of beauty websites (I have also worked for some) and I am blown away but the customer service I received at coco & gizmo!
I ordered a product from them I couldn’t find elsewhere and not only was dispatch fast, but they were in contact with me to check id received my order in the expected timeframe. When I hadn’t received they sent out an immediate replacement which reached me the next day.
Don’t hesitate in ordering from them as their customer service is just excellent. Thank you!

Reply from cocoandgizmo.com
Too overjoyed and a little giddy to…
Too overjoyed and a little giddy to have discovered Coco & Gizmo !!
Within 5 minutes of placing an order received the best Customer Service ever from the delightfully lovely Rachel🌹
Over the moon too to finally get a UK stockist for the glorious 100% Pure Range! Over 10 years of struggling to order from abroad and further afield !
I cannot recommend Coco & Gizmo highly enough and I am so thrilled to have them in my orbit from this moment on !!
Thank you beyond words 🥰🌹🥰

Reply from cocoandgizmo.com
Wonderful ethical company
I am so impressed with Coco and Gizmo! Tbh at first I wasn't sure what to expect as I hadn't heard of this company before, but I am soooo glad I took a chance and bought from them. I love the lovely thoughtful ethical packing and finishing touches, the fantastic choice of products, good value for money and order fulfilling speed. Its rare to stumble across great companies nowadays, but this is one of them! :) Thank you!

Reply from cocoandgizmo.com
I'd give 10 starts but the system only…
I'd give 10 starts but the system only allows 5. This supplier is very responsive. Their products are good and services are excellent. I will definitely keep on ordering from Coco & Gizmo which is now my first choice of website supplying natural beauty products.

Reply from cocoandgizmo.com
Excellent!
Excellent! Great value for money, very fast delivery, compostable packaging, warm and friendly customer service. I will definitely buy my eco-conscious cosmetics from them again.
My only concern was that free samples were in plastic sachets. Hopefully this can be changed to make sure all items are as sustainable as possible in future.
Thank you!

Reply from cocoandgizmo.com
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