Tasty sauce which made my chicken fried rice come to life .i had an issue with delivery because of a wrong postcode but Al the owner sorted the issue out as soon as I asked so I’m grateful for that .... See more
Company replied
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See what reviewers are saying
Swift delivery, very helpful via email, excellent quick response, yet to try, oil for skin very good.
Company replied
OK -- ORGANIC COCONUT OIL -- 4LITRES --- Really good product and brilliant value for money -- 4 LITRES is a good economic quantity as we use the oil for so many aspects of life !!! Also very s... See more
I bought a small 35ml jar of organic coconut oil from Ocado, but it looked like it had a quality issue so I contacted Coconut Merchant directly using their online form. They replied within two days by... See more
Company details
Information provided by various external sources
Hi! We're Coconut Merchant. We proudly produce the UK’s widest range of award-winning and ethically sourced coconut products. An on-shelf farmers’ market, we work directly with farmers across the world to source and develop only the highest quality products for our ever-growing range. Whether you're looking for coconut essentials like our cold-pressed organic coconut oil or innovations like our Great Taste top 50 awarded organic coconut jam, we've got it covered.
Contact info
Unit 4, Mitcham Industrial Estate, Streatham Road, Mitcham, CR4 2AP, Surrey
- 02037726540
- info@coconut-merchant.com
- coconut-merchant.com
4.6
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Tasty sauce which made my chicken fried…
Tasty sauce which made my chicken fried rice come to life .i had an issue with delivery because of a wrong postcode but Al the owner sorted the issue out as soon as I asked so I’m grateful for that . I will be ordering again 🙏
June 29, 2026
Reply from Coconut Merchant
Thank you so much for your lovely review. We’re really glad you enjoyed the sauce. Sorry again for the delivery issue, but we’re happy we could get it sorted quickly for you. We’ll look forward to your next order!
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Swift delivery
Swift delivery, very helpful via email, excellent quick response, yet to try, oil for skin very good.
June 29, 2026
Reply from Coconut Merchant
Thank you for your kind words
It doesn’t taste like coconut it taste…
It doesn’t taste like coconut it taste like liquorice it’s horrible
June 29, 2026
Reply from Coconut Merchant
We're really sorry to hear you didn’t enjoy it, but thank you for sharing your honest feedback with us. As our product is made with natural ingredients, it does not have an artificial or very strong coconut flavour. That said, we’re sorry it wasn’t to your taste, and we’ll definitely take your feedback on board.
Excellent…
Easy to manage website and order product, good information. Quick delivery and excellent quality and price. Thank you.
June 28, 2026
Great unusual products
Great unusual products. Thanks for free gift of coconut oil,tried it and love it already !very well packaged and arrived very quickly. What’s motto like. Will be buying more and enjoy some coconut products I havnt used before.
May 31, 2026
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Your product is very good and tasty. But your delivery is horrible. 🤔
Your product is very good and tasty. Thank you
April 30, 2026
Heard about this company from a friend…
Heard about this company from a friend who was very pleased with their products. Great choice of items at great prices. Very fast service. Very pleased and looking forward to trying the new ‘soy sauce’ and ‘vinegar’ alternatives.
April 27, 2026
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Excellent
Excellent, responsive customer service and beautifully crafted products. A fantastic experience from start to finish.
April 27, 2026
Hard as nails.
I followed the instructions, it went to liquid, i watched waiting for it to get to a state i could spread it, that never came, it went straight back to a solid lump. Firstly i was not expecting to have to do anything to it, i thought it was spreadable when it arrived. Now it's in the bin, life's too short to mess a bout with it.
March 31, 2026
Reply from Coconut Merchant
We’re really sorry to hear this. We’ve reached out to you directly by email, as we’d really like to make this right for you. Thank you for bringing it to our attention.
Fast delivery time
Fast delivery time, excellent packing and excellent products. What more could you ask for?
March 31, 2026
Reply from Coconut Merchant
Thank you for the great feedback. It really means a lot to us.
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First time trying… I RECOMMEND
Quick delivery and first time trying coconut jam. Had it on toast last night and consider me obsessed. It is perfect!
January 29, 2026
I have been buying my coconut oil from…
I have been buying my coconut oil from coconut merchant for so many years now, as it is the best tasting coconut oil that I have ever tasted. But the main reason for my review is the exceptional customer service that I recently experienced from the whole team at coconut merchant, the best experience from any company I have ever dealt with.
I highly recommend them for both the quality of their products and and outstanding customer service.
Helen
January 1, 2026
Unprompted review
Very good quality service and excellent…
Very good quality service and excellent products.
April 29, 2025
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Oct/7/2025
Oct/7/2025
"Coming to meet" "Helpful" "Big smile"
This is how I experience my contact with
Coconut Merchant. That is why I look forward to my next coconut-something.... purchase .
Thank you, Coconut Merchant
Solveig Grinde
October 3, 2025
Efficient and on time.
October 4, 2025
I buy 100% coconut sugar.Low glycemic…
I buy 100% coconut sugar.Low glycemic index and on a subscription service which is great for me.Type 1 diabetes.Can't imagine life without this brand.
June 30, 2025
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