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Rated 1 out of 5 stars

Waiting for more than two months for the product to arrive. They finally cancelled the order. And now they are not responding when Im asking for my money back.

Rated 4 out of 5 stars

i was delighted to receive my order of baby blanket only to find only one of the two blankets I had ordered arrived. After making contact by email my plight was rectified as quickly as Christmas pos... See more

Rated 5 out of 5 stars

Such good quality items, the safari playmat is gorgeous and so soft, my two girls use it everyday! Great quality babygrows, comparable quality to MORI and a third of the price! Quick delivery would hi... See more

Rated 5 out of 5 stars

Very swift delivery and beautifully packaged. Loved the choice, some unique items not found on the high street, which my niece loved for her baby. Would definitely order from this company again.

Company details

  1. Baby Clothing Store
  2. Baby Store
  3. Children's Clothing Store
  4. Children's Store

Written by the company

Cocoon Baby is a leading sustainable babywear brand, blending eco-friendly luxury with modern designs. Prioritizing ethical production, we partner with OEKO-TEX and GOTS-certified producers and ensure 100% recyclable packaging. Our UK team's unique insights drive our allergen-free offerings. Beyond clothing, our commitment to a greener future shines through our support for environmental charities. Shop with Cocoon Baby and contribute to a brighter tomorrow.


Contact info

3.8

Great

TrustScore 4 out of 5

27 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great Customer Service

i was delighted to receive my order of baby blanket only to find only one of the two blankets I had ordered arrived.
After making contact by email my plight was rectified as quickly as Christmas post allows and the missing blanket was sent.
Thank you Cocoon Baby

December 10, 2024
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Rated 5 out of 5 stars

Gorgeous quality

Such good quality items, the safari playmat is gorgeous and so soft, my two girls use it everyday! Great quality babygrows, comparable quality to MORI and a third of the price! Quick delivery would highly recommend :)

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding items

The delivery of items was prompt, very beautifully packed and most importantly the items ordered were greatly appreciated and loved by the receiver.
Will not hesitate to order again in future and recommend it to all my friends n family.

February 5, 2024
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Rated 5 out of 5 stars

Highly recommend

Great both in terms of quality and look. The animal sweatshirt in particular is colourful and different outfits in the market. Definitely value for money. I would recommend to any parents who are looking for high quality outfits.

November 15, 2023
Unprompted review

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