I gave Coda Pharmacy 5 stars because they consistently go above and beyond. The staff are friendly, knowledgeable, and genuinely cares about their customers. They take the time to answer questions, ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy website to order tablets on app for doctor does prescrition. Very quick and easy. Dont have to worry. Notified when they are being dispatched. Then you get a message from royal mail letting you k... See more
Company replied
Was missing one item from my recent order (says it was dispatched on my order) so decided to wait for the weekend to be over to call them. Phone was answered quickly and once i explained that i had a... See more
With the best pharmacy app I have used, managing medicines has never been easier. I can always make sure my family have their orders on time and don’t have to worry as I know the team at Coda will... See more
Company replied
Company details
Written by the company
Coda Pharmacy is a family run NHS online Pharmacy, we dispense and deliver NHS prescriptions across England and Wales for FREE. What sets us apart from other pharmacies is we believe in customer service and that extra personal touch. If you call the pharmacy someone will always be on the other end to help with any questions or queries you may have.
Contact info
Westham Business Park, BN24 5NP, Pevensey, United Kingdom
- 01323 924038
- info@codapharmacy.co.uk
- codapharmacy.co.uk
4.5
Excellent
483 reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Reply from Coda Pharmacy
Hi Dacey, You received an invite to review your experience from Coda pharmacy, as you had made a purchase back in December 2023. We really value your feedback and being a family run business we believe any review left will help us continue to improve and provide the best customer experience possible. I would appreciate it you could review your rating as this would mean a lot to me and Coda pharmacy. Kind regards. Colin
Excellent purchase with no problems at…
Excellent purchase with no problems at all. The only thing I would of liked Is to have communication from the company itself. I only knew that my order was being delivered via emails from Royal Mail
March 22, 2024
Reply from Coda Pharmacy
Hi Caroline, Thank you for the feedback we really appreciate it and it will help us improve. The emails have been going into customers spam/junk we are working on fixing this issue. Many thanks. Colin
Reply from Coda Pharmacy
Hi William, I am sorry you could not complete the transaction. I am afraid your transaction was declined from our payment provider as we do not ship outside the UK. Due to being a UK regulated pharmacy we are strictly regulated and cannot provide the product you intended to purchase due to safety. Kind regards. Colin
Easy to order good delivery definitely…
Easy to order good delivery definitely recommend
March 22, 2024
Perfect really easy website to use and…
Perfect really easy website to use and good communication.
March 31, 2024
Perfect thankyou
March 28, 2024
Caring people
Caring people - wouldn’t go anywhere else. Very knowledgeable - thank you ❤️
March 8, 2024
Updating of online Order Progress section
This company strives to assist with any difficulties that arise in processing medicine orders and is easily contactible. It would be helpful though if the online order process option is regularly and efficiently updated to completion of delivery. This would reduce the number of queries and develop confidence in this specific aspect of the system
March 18, 2024
Quick delivery of my prescription
Quick delivery of my prescription - easy process to order.
October 16, 2023
Delivered on time!
Delivered on time. Correct items too even though I hit the submit button 3 times in error !!!!
March 8, 2024
Such a good service
So easy to order on line and my medication always arrives on time. Such a good service
March 4, 2024
Reliable service as always
Reliable service always, so friendly too and willing to help!
February 2, 2024
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