Coinexx Reviews 

2,283
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I’ve been using coinexx for a few years now. I got another phone and had to relink my account to the authenticator app to sign in and I had very great help from support technician James Cook. Thanks t... See more

Company replied

Rated 5 out of 5 stars

I’m new to the server and reached out to support via chat. My agent, James Cook, was there for me in my darkest hour, helping me with a deposit. He also explained where I went wrong and was resourcefu... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Coinexx support. James Cook was incredibly helpful, patient, and knowledgeable. He answered all of my questions about the deposit bonus, leverage, withdrawals, and acco... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my Google authenticator & I spoke with James Cook & he got it all straightened out for me so I can log into my account. He was very helpful & Im very appreciative!! Thank you!!

Company replied

Company details

  1. Finance Broker

Written by the company

Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!


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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(2,283)

554 reviews in the last 12 months

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Rated 5 out of 5 stars

anna was absolutely brilliant again…

anna was absolutely brilliant again sorting out my issue.
Thanks Anna Carter

March 19, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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Rated 5 out of 5 stars

Marsha is a GEM!!!!!!She got everything…

Marsha is a GEM!!!!!!She got everything done and didn’t keep me waiting. Give the lady something nice. I hope I get her if I ever have to need help again.

Thanks Marsha!!!!

March 19, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sophia Brooks saved the day as she help…

Sophia Brooks saved the day as she helped me regain my MT4 without having to go through extensive reloading and setting up new accounts. Thank you so much Sophia

March 17, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Anna was patient and diligent in…

Anna was patient and diligent in helping me change my password. This is my first time being with Coinexx as a broker and every time that I have an issue they are always working diligently to help solve the problem.

March 16, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent customer support from…

Excellent customer support from Coinexx. Marsha helped me through live chat and resolved my request quickly and efficiently. Very professional and helpful service. Highly recommended. ⭐⭐⭐⭐⭐

March 16, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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Rated 5 out of 5 stars

Amazing support.

Amazing support.

March 12, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Great experience

Great experience. Marsha was very helpful and quick!

March 12, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Some how some way I messed up my…

Some how some way I messed up my accounts and had to get it fixed by James cook , did an amazing job helping me retrieve my money thanks !

March 11, 2026
Unprompted review
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Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Excellent company

Been trading with Coinexx for a while. It is an excellent company. Their customer service very good. There has been no issue with deposit and withdrawals. It is one the best brokers in the world - especially for US customers who want to trade gold and other currencies.

March 11, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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Rated 5 out of 5 stars

Overall very good service. But getting money out is NOT what's advertised

Mostly the service is great. Very polite and responsive staff. However, getting money out is NOT what they advertise, unless it is under $2500. It takes about 3 days EVERY time. You have to answer several check point questions, phone interview, etc. every withdraw. The process was quite frustrating. A manager reached out after my negative review here. He directly addressed my complaints/questions and listened very well. Details were filled in that prior staff didn't answer adequately. Once handled, he said he would train the staff I had talk to on the previous 4 withdraws in 3 months that didn't explain this properly. What great customer service from him! FYI, this is to make sure it is not fraud, but the odd slows and lack of transparency made me suscipcious. I have never seen this in 30 years of trading before. It adds time and didn't make sense. Overall I am pleased, now that this got sorted out. Be sure to ask questions if you want to do withdraws over $2500, even if it's just profits. Know it is more like 5 working days if over $10-20k in a 24 hr period.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Coinexx is the best broker ive ever had…

Coinexx is the best broker ive ever had the customer service is A1 and James cook helped me with a deposit issue very greatful to have coinexx as a broker they are truly they best

March 10, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Sam Adam I want to say thanks for…

Sam Adam I want to say thanks for helping me resolve matters regarding my deposit accidentally used an old wallet but within 10 min you were able to fix everything I’m glad to have coinexx as a broker and it’s a pleasure to know that when ever I need help with a issue I’m always helped nothing but positive vibes and great customer care service with coinexx

March 10, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

Locked in with them 🔥🔥

I’m giving my hats off to Coinexx!! They absolutely helped with the withdraws and when I was using cashapp they absolutely gave me a hard time. But the customer from Coinexx absolutely helped me! I’m just absolutely locked in with them for life

March 9, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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Rated 5 out of 5 stars

James Cook helped out well in a timely…

James Cook helped out well in a timely manner

March 9, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

customer service with these guys is top…

customer service with these guys is top notch. been with them for years. don't plan on going anywhere.

March 9, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 1 out of 5 stars

Scammed

Scammed, don't waste your money they manipulate price so you can lose non stop .

March 8, 2026
Unprompted review
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Reply from Coinexx

Hi Lorenzo

Upon reviewing your account, we were unable to identify any trading activity in recent months, and we do not see any prior concerns or issues raised from your side during this period.

Could you please provide more details regarding the issue you encountered? This will help us better understand your concern and allow us to assist you more effectively.

We take all feedback seriously and are committed to ensuring a safe and transparent trading experience for all our users.

Regards,
Support Team

Rated 5 out of 5 stars

this company is amazing

this company is amazing. Fast deposits fast withdrawals fast customer service not to mention extremely nice and knowledgeable. James is always so eager to help with any questions you might have...and i also have a lot..but he answers everyone with a pleasant attitude and that goes a long way. The platform is smooth with no hiccups if your not trading with them you are missing out

March 6, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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Rated 5 out of 5 stars

AMAZING

GREGT experience TY MUCH

March 5, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

i had a problem with a deposit

i had a problem with a deposit , i got in contact with Anna Carter and she resolve everything in less then 10 min

March 5, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

Rated 5 out of 5 stars

After almost 5 hours got it working.

Ann Carter after talking with a few people was able to get things working. Thank you very much.

March 3, 2026
Unprompted review
Coinexx logo

Reply from Coinexx

Dear Client,

Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.

Regards,
Support Team

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