The customer service and support on Coinexx is easy to access and they have never failed to solve my issues with my accounts. Today and yesterday both service representative were professional, knowled... See more
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Sam Adam was very helpful and provided service that was beyond my expectations. Any time I need help, it has been resolved in a very short time! 5/5 stars was earned not given. I have been a member fo... See more
I had a very good call from one of the workers,His name is Charles Scott,I actually needed help with something and he just so happened to contact me at the right time. He was very professional and pat... See more
Company replied
I had a great experience with Coinexx support today. I was trying to increase the leverage across four live accounts, but the client portal kept returning an error because the accounts had active... See more
Company replied
Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Marsha Matt was polite and helped me…
Marsha Matt was polite and helped me with my issue very quickly.
April 2, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Excellent customer support by Anna Carter from Coinexx
Just finished chatting with Anna Carter on Coinexx.com chat. I had questions about the 400% bonus promotion Coinexx is running till to end of April. Anna took her time to patiently answer every question and concern I had. It turns out that this promotion is actually great than being funded by some prop firms. My trading will have a buffer I really need. Thanks Miss Carter for all you helping.
March 31, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Jim Cook is a good helper to get you…
Jim Cook is a good helper to get you bac up and running!!!
Thanks JIM
April 1, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
THE INFORMATION WAS VERY ACCURUTE AND…
THE INFORMATION WAS VERY ACCURUTE AND EASY TO FOLLW , SHE KNEW EXACTLY WHAT TO DO AND VERY KNOWLEGDEABLE ,.
April 1, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Excellent communication from Stella!
Excellent communication from Stella Lewis (agent) as she assisted me with various issues!
April 1, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Sam's Adam did amazing he walked me…
Sam's Adam did amazing he walked me through and made sure I received what I needed.
March 31, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Stella Lewis was the rep who I chatted…
Stella Lewis was the rep who I chatted with. She led me right to how my issue can be fixed. She had a great comand of the system and was very helpful and friendly.
Thank You Stella!
March 31, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Appreciation
As always, they were able to find the subject correct it and notify me so thank you
March 31, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James ROCKS!
James exceeded my expectations. He was knowledgeable and patient with me. Thank you James!!
March 30, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Ana was great very helpful and fast
Ana was great very helpful and fast
March 30, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Marsha was very good and understanding
Marsha was very good and understanding
7 people I spoke with struggled to assist she made sure I was help and understood, keeping me here longer
March 29, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James Cook was very kind and went above…
James Cook was very kind and went above and beyond to make sure the error was corrected and I was satisfied.
March 29, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
They have the best customer services…
They have the best customer services and Garry smith solve my problem I had on my account and he immediately solved it !
March 29, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Garry Smith went above expectations and…
Garry Smith went above expectations and fixed my problem, great customer service!
March 29, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Needed help to transfer between…
Needed help to transfer between accounts as Coinexx was experiencing an issue showing the account balances. Garry Smith helped me today.
March 28, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
What made my experience great, great customer service
What made my experience great, Anna Carter was patience and kind with her words.
March 27, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Gary Smith was very helpful when I…
Gary Smith was very helpful when I tried to reset my Demo acct capital. He was patient and timely. Coinexx live chat is top notch.
March 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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Demo Account Balance
I needed a demo account with a set balance to match personal accounts for testing strategies. Garry Smith helped me out and quickly got my demo account set up.
March 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Awesome customer service
Awesome customer service. Best in the Land. Thanks for the great assist.
March 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
james cook assisted me very fast and…
james cook assisted me very fast and helped me with all my concerns love this company please do not change
March 26, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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