Coinfully Reviews 

236
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company, consistently emphasizing the exceptional level of customer service and support. Customers frequently mention that the staff is remarkably professional, friendly, and extremely helpful throughout every step of the coin appraisal journey. Many people note that the overall procedure is remarkably smooth, completely transparent, and accompanied by remarkably prompt and reliable payments. Some reviewers were not happy with the valuation process, noting that certain offers felt lower than expected, falling below market value. A small number of consumers also felt that the pricing structure could be improved, mentioning that payouts did not always match broader market expectations.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a smooth, transparent, and efficient process... See more

Staff

Consumers find staff to be exceptionally professional, knowledgeable, and honest throughout the entire... See more

Payment

Customers consistently note positive experiences with payment, highlighting the remarkable speed and... See more

Price

Clients share positive opinions on price, highlighting fair and transparent offers for their collections.... See more

Value for money

People report positive experiences with value for money, consistently highlighting fair pricing and offers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their representative Matt came to our home and spent hours going through each individual piece in our collection. He was extremely knowledgeable, personal, and professional. At the end he presented a... See more

Rated 5 out of 5 stars

Really appreciate the smooth, transparent and fair process of dealing with these guys. They were upfront about how they priced out my lot and why their offer was what it was. Zero pressure to... See more

Company replied

Rated 5 out of 5 stars

My experience with Coinfully was top notch!!! I sent them a printed list of coins and that same day received an offer. After a quick phone call and when we were in agreement, they forwarded a document... See more

Rated 5 out of 5 stars

I have researched many of the silver buyers on the internet and have concluded Coinfully was the most honest and open company. Specially, I was interested in selling some 200 plus Franklin's. It's be... See more

Company replied


Company details

  1. #6 of 13 best companies in Coin Dealer

About Coinfully

Written by the company

Selling your coins shouldn’t be frustrating – but often it is.

Whether you’ve inherited a coin collection or collected rare coins yourself, you’ll want to make a smart financial decision when selling. But people are often disappointed by their options for selling a coin collection, having been misled by coin traders or fed inaccurate information on the internet.

At Coinfully, we’re different. As life-long passionate coin collectors ourselves, we know how frustrating it is when you receive a low-ball offer for your prized coin collection – or maybe a rare coin you have inherited unexpectedly. That’s why we put educating coin sellers first, so you can have complete confidence in the decisions you make about selling your rare coins. We work with complete transparency and zero pressure so you can find out what your coins are really worth without stress.

We take a modern approach to coin trading, embracing technology for our appraisals, network and transactions. This allows us to reach thousands more coin collectors around the globe online, while working cost efficiently. That way we can pay you more than traditional numismatic firms by passing on the benefits of our low overhead, so you always get the best price for your coin collection.

Coinfully has been endorsed by numismatic experts. With decades of experience and storied careers in the coin industry, high profile coin collectors and numismatic authors recognize Coinfully offers a better way for people to have coin collections appraised – and this is all done from the comfort of the coin seller’s home.

Coinfully is a family business, with family values that extend to our service. Led by brothers Travis and Wyatt McDonald, who have both worked for prestigious globally-recognised numismatic institutions, the pair created Coinfully’s ground-breaking business model. Coinfully exists to give the selling public a painless and honest way to value and sell coins simply online.

Our 3-Step Clear Appraisal Plan ensures you get a market leading price without any of the headache of having to package up your rare coin collection and prepare it for an in-person coin valuation at a local coin shop. All our valuations are taken care of online and, where large coin collections are involved, we even provide a ‘concierge’ service where we travel to your place of choosing and appraise your coins face to face. Whichever way you decide – if you accept our offer, you can be paid immediately. Ready to get the best price for your coins, without the pain?


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

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4.7

All reviews

(236)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and professional

Fast, easy, courteous. Would use them again even though I thought the commission was on the high side. Performed professionally and did everything they said they would in a timely fashion.

March 9, 2025
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Rated 5 out of 5 stars

A good experience with selling a coin collection

I was somewhat hesitant to trust selling my collection via the internet but Coinfully seemed to be trustworthy. Well, it was that and more! The whole process was easy, quick, and perhaps most importantly, fair. The proceeds were wire transferred to my bank the day after the coins were received. I would highly recommend Coinfully if you are looking to sell a collection.

January 25, 2025
Rated 1 out of 5 stars

Sent in the type of coins was given…

Sent in the type of coins was given very low money value they never saw the actual coins never follow up with me very poor service

February 4, 2025
Unprompted review
Coinfully logo

Reply from Coinfully

Hi Lester, thank you so much for your thoughts here. You are correct, the 4 common date, ungraded items you submitted for a free appraisal are low value pieces. The appraised value we gave you accurately reflects this. To be clear, we did not make an offer to purchase as this collection is below our threshold. Common items like this do not require further visual inspection by a numismatist as there is a clear and well documented precedent for their value and their condition does not meaningfully impact that value. We understand from your note that you may have seen some articles or videos online suggesting these pieces were very valuable and can understand how that can be confusing.

It is unfortunate that there is an abundance of misinformation around the internet about coins similar to the coins we appraised for you. The people that create this kind of content usually benefit from the number of people reading their articles or viewing their videos and unfortunately, are motivated to get viewers, not give accurate information.

One of your notes seems to suggest that you may think one or more of your coins may be worth more because you suspect they have errors aka “misprints”. As we state on our website, we do not appraise error coins as error coins cannot be verified through pictures. We would advise anyone to use extreme caution when dealing with any company or individual that claims to be able to authenticate error coins via pictures as to our knowledge error authentication via pictures is not possible.

Rated 5 out of 5 stars

Excellent experience with Coinfully

I had been avoiding the process of selling my father-in-law's coin collection for the last 7 years. So, I did some initial research and inventoried the entire collection in a spreadsheet. The next step was to determine how to sell them and to who. After some research, I discovered Coinfully. The website was well done and easy to follow. It seemed too good to be true. After reading the reviews, understanding the owners' background and mission, and seeing an A rating from the BBB I decided to submit my coin inventory list to Coinfully. I was completely happy with the people, process, and the offer made for this coin collection. Their service in answering my questions was excellent. I would gladly recommend their service to others. Thank you Coinfully!

January 22, 2025
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Rated 5 out of 5 stars

First-time seller

Being a first-time seller, my concerns were diminished with Matt's sincere approach. My research found that their approach to business was top notch and that my experience with them was the same. It was a pleasant experience.

January 31, 2025
Rated 3 out of 5 stars

Customer service good, low ball offer though

Quick and good customer service. They will low ball your offer. Shouldn't be this way, they should be more fair. My bad on not making a counter offer. I will take my next precious metal transaction elsewhere.

January 29, 2025
Coinfully logo

Reply from Coinfully

Hi M.R., thank you so much for your feedback. Upon seeing this review we went back and audited the valuation on your collection of melt silver coins and the offer is accurate based on the silver price on that day. We are concerned that there may be some miscommunication somewhere, in our last conversation you had thanked the team for "the fair and honest appraisal", so it is important for us to connect and dial in where a disconnect may be.

Rated 5 out of 5 stars

Every step of this sale was handled…

Every step of this sale was handled with total professionalism and efficiency. I would recommend Coinfully to anyone seeking to sell assets. My wife had reservations but she totally agrees with this choice after the transaction.

January 27, 2025
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Rated 5 out of 5 stars

I appreciate the fair offers for my coins.

I was very happy with the service. I am satisfied with the amount offered for my coins. The process was easier and quicker than I expected. The check sent in email was cashed at my bank no questions asked. I was offered less money by other coin buyers. I will be using Coinfully again.

January 25, 2025
Rated 5 out of 5 stars

I’m not a coin professional

I’m not a coin professional, so I sought out those who are, and who are trustworthy and efficient. Selling online…I didn’t know what to expect. It sounded more convenient, but would I sacrifice the priority of trust and honesty? I worked mainly with Braden, and he and the company were very efficient — underscoring convenience — helpful, and professional. I felt the quotes were fair, although it’s difficult to quantify that for me, with coins. All in all, a good experience with a company I’d recommend.

January 22, 2025
Rated 4 out of 5 stars

The only problem we had when dealing…

The only problem we had when dealing with Coinfully was at the very end when we saw a discrepancy on the final appraisal. A large silver coin said that it was 1 pound of silver. The appraisal said that it was 8 oz. When we called Braden to question the discrepancy, he said that the pound was equal to 8 troy ounces. We can't find anything that says that a pound is only 8 troy ounces. If the coin is a troy pound, it is 12 troy ounces.

January 22, 2025
Coinfully logo

Reply from Coinfully

We were grateful that you raised this to our attention and allowed us to review and correct this conversion error right away. As always, when we discover an error has been made, a second payment was issued to correct the error and processes were put in place to avoid a similar error in the future. We sincerely regret that this was not caught and addressed before we made your first payment. Thank you again for allowing us to make it right! We look forward to being of service again in the future.

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Rated 5 out of 5 stars

Fair and prompt response with rapid payment.

I had an old family coin collection and silver certificates to sell. In doing research I found prices to be across a broad range. I sent pictures of my collection to Matt and received a prompt, fair offer and fast payment.

I’ll gladly use Coinfully again.

December 5, 2024
Rated 5 out of 5 stars

Wyatt


Excellent service, Coinfully came to us, pleasant experience, immediate wire transfer payment for coin surrendered. Would recommend them to anybody in need of help disposing of their coin.

December 17, 2024
Rated 5 out of 5 stars

Cornfully exceeded every expectation

Cornfully exceeded my expectations at every step in the selling process. Unlike more traditional gold dealers, they returned my query within 2 hours, gave me a line-by-line estimate of my coins that same day, negotiated transparently on price and gave me the best offer, paid shipping to send them the coins, and wired the proceeds to my bank immediately after they received them. Their process is very user-friendly and efficient. Nice folks to deal with, too.

December 17, 2024
Rated 5 out of 5 stars

We had a great experience!

We had a great, easy, fast, fair and professional experience with Wyatt and the Coinfully team. While we were still waiting for a reply from local shops we already had an initial appraisal from Coinfully. The final appraisal matched that initial assessment and we had funds in the bank within the hour. We would highly recommend Coinfully.

December 11, 2024
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Rated 5 out of 5 stars

Home Appraisal

Matthew took the extra time to conduct an appraisal at my home. Matthew arrived on time and was very prepared to evaluate my coin collection. He was very transparent with his appraisal and kept me informed during his evaluation process which was very important to me.
After the appraisal process, an offer was submitted and accepted. Matthew remained until the purchase was completed and funds were transferred by a representative of Coinfully.
Matthew’s professional services were the best I have seen. Many thanks to him and his company.

December 2, 2024
Rated 5 out of 5 stars

Quick response on estate's 500+ coins

Quick response on appraisal of over 500+ coins for my mom's estate. I also cross referenced the prices with another source as my first time doing this. Very close with values. Paid for collection at a good rate. Process was very quick and payment even quicker. Highly useful for a difficult situation. Thanks!!!

October 1, 2024

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