Early stage, public sale allocation are great. Trading is good too. What to improve; 1. Support team service need to improve in delivery of problem to the customers. It took me week to g... See more
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Bought some tokens from an ICO, after months of waiting to get my tokens got messaged that I got banned and refuses to give an explanation why and how. I can only access withdrawals yet no tokens... See more
Took part in a few ICOs, which has always been a rough experience. Slow process and no limits set, the chance was very low to get any coins if you haven't been in a pole position of the queues. They... See more
The customer service replied in less than 10 minutes. They quickly addressed the issue and provided the best answer possible. They were comprehensible and understanding as usual. Can't get a better cu... See more
Company details
Written by the company
CoinList is the global leader in crypto token sales and community building.
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You should know
3.3
Average
865 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer support
Excellent customer support: both professional and efficient. They followed up on my issue until it was resolved and never assumed the problem was a user error.
February 17, 2025
Unprompted review
The Best Investment Company
This company is great! Trustworthy with their selected investments opportunity. Problems solved fast!
February 5, 2025
Unprompted review
Don't send your tokens to this platform!
Don't send your tokens to this platform! They will block them and you won't be able to get them back. Read all the negative unpurchased reviews.
They will most likely declare insolvency soon and appropriate all the funds.
January 27, 2025
Unprompted review
Not trustworthy!
I am waitning for 3 months to give back my staked cspr tokens. Support is useless. This is by far the worst experience with an exchange and I had issues with other small ones (e.g. gate). They also
October 25, 2024
Unprompted review
Tech support
Good to know that you get quickly help with technical difficulties.
January 20, 2025
Unprompted review
Thank CoinList team so much for your…
Thank CoinList team so much for your quick support.
January 17, 2025
Unprompted review
Smooth operator
The way that my problem was resolved. It was a procces very smooth and the operators were very kind.
December 30, 2024
Unprompted review
Coinlist customer support, saves the day!
After losing both my 2FA device and access to the email linked to my account, I thought my funds were gone. But their team helped me recover my account through a secure and professional process.
Without them, I would have lost a significant amount of money. I am so thankful!
January 9, 2025
Unprompted review
Never ever send any money to that platform, mine is held by force by Coinlist
My money is held by force by coinlist. They made my tokens disappear for 6 month (July to mid-December), and now that they put them back in my account, I try to withdraw them since the 11th of December (we are the 29th), but coinlist keeps blocking the withdrawal. I tried again 24h ago, but withdrawal still blocking. When the withdrawal is blocked, it last 10 days. 10 days during you can’t access them. Coinlist looks so scammy, not worthy of an honorable and trustworthy CEX, that has been for such a long time in crypto.
December 29, 2024
Unprompted review
I do not recommend sending your tokens…
I do not recommend sending your tokens to their platform.
1. The reward for staking has not been credited.
2. Tokens from staking are not returned in any way, citing technical problems.
December 23, 2024
Unprompted review
Our team give us the best support on my…
Our team give us the best support on my ticket. One again, thank you so much.
December 24, 2024
Unprompted review
Great customer service and support!
December 19, 2024
Unprompted review
The worst costumer support ever
The worst costumer support ever , I am with theim since several weeks for my account wich is not working I put the code from my authenticator and it says it is not working
You contact support they say they resolved issue but they did nothing
December 19, 2024
Unprompted review
I transferred my coin to wrong address…
I transferred my coin to wrong address and they returned the coin me with professional way .
December 18, 2024
Unprompted review
The team that assisted me was very effective.
The team that assisted me was very attentive and solved my problem efficiently. I am very grateful.
Regards
December 17, 2024
Unprompted review
I was treated with attention and very…
I was treated with attention and very quick.
December 16, 2024
Unprompted review
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