While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been with CoLaw for many years and their support is invaluable. No matter how big or small the query, the team always respond promptly and efficiently. Catherine is especially patient and help... See more

Company replied

Rated 5 out of 5 stars

We've been with CoLaw for many years and they continue to give us exceptional service. Although I have some HR knowledge, I do rely heavily on CoLaw and in particular, Nadia. Her professional, comm... See more

Company replied

Rated 5 out of 5 stars

We have been using CoLaw for 6 years or so now and find their HR support an invaluable part of our infrastructure. They are prompt and efficient when dealing with any queries we have and offer expert... See more

Company replied

Rated 5 out of 5 stars

CoLaw have always been and continue to be a great support to the business and our HR team with great customer service, often at short notice. Offering sound advice on complex employee relations issues... See more

Company replied

Company details

  1. Human Resource Consulting
  2. Employment Consultant

Written by the company

Employment Law and HR Specialists


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Consistent professional and clear support

The HR guidance and support we receive from CoLaw is always clear and professional, and they have a good understanding of the specific issues that relate to our organisation.
It is really helpful to have an allocated member of staff who we can talk to - and Nadia is always quick to respond and very helpful.

December 15, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for your kind feedback; it's great to know Nadia's responsiveness and helpfulness has made a difference. We truly appreciate your trust and look forward to continuing to support you.

Advertisement
Rated 5 out of 5 stars

Excellent

We have been a client of CoLaw's for many years and they are always swift to respond. Their advice is excellent and always practical.

December 12, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for your kind words. We look forward to supporting you for many more years.

Rated 5 out of 5 stars

Professional Advice & Training

We've been with CoLaw for many years and they continue to give us exceptional service. Although I have some HR knowledge, I do rely heavily on CoLaw and in particular, Nadia. Her professional, common sense approach, coupled with her knowledge of our business, provides us with the confidence to handle our HR-related issues.
I have also found CoLaw's training courses with Andrew & Nadia to be really informative and incredibly well presented.

December 3, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for your fantastic feedback! We are delighted to hear that our service continues to meet your expectations and that Nadia's professional, common-sense approach gives you confidence in handling HR matters.

Rated 5 out of 5 stars

Pragmatic, commercially focused HR advice

I’ve been working with Co Law for many years, and they consistently provide pragmatic, commercially focused HR advice that really understands our family business. Catherine, our account manager, is fantastic, she always gets back to me promptly, offers sound guidance, and knows our policies and handbook inside out.
Her advice is bespoke and practical, helping us protect the business while keeping a commercial perspective. Co Law don’t just devise template letters, they give clear bespoke guidance that minimises risk and keeps everything running smoothly. Highly recommended for any company looking for smart, business focused HR legal support.

December 2, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for such a detailed and thoughtful review. We are delighted to hear that Catherine's advice has consistently met your expectations and supported your family business in a practical, commercially focused way. Your recommendation means a lot to us, thank you for your continued trust.

Rated 5 out of 5 stars

Definitely Recommend!

We have been with CoLaw for many years and their support is invaluable. No matter how big or small the query, the team always respond promptly and efficiently. Catherine is especially patient and helpful with whatever we need, and is always friendly, as are the whole team. We definitely recommend them!

November 28, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for your wonderful feedback! We truly appreciate your recommendation and look forward to continuing to support you.

Advertisement
Rated 5 out of 5 stars

3months in and already so much progress

We have just signed up with CoLaw and after 3 months into our engagement, the experience so far has been VERY Positive! As a growing company (£18m Turnover business) with a lean management team, Catherine and Rebecca have been instrumental in bringing our employment contracts and working policies into the here and now. They are excellent at understanding our requirements and equipping us with a solid foundation to allow us to empower our managers with the tools needed to tackle any HR challenges which may come down the line.
Would highly recommend.

November 28, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for sharing such positive feedback. We are delighted to hear that your experience with us has been so impactful in just three months! We truly appreciate your recommendation and look forward to continuing this journey with you.

Rated 5 out of 5 stars

We have been using CoLaw for 6 years or…

We have been using CoLaw for 6 years or so now and find their HR support an invaluable part of our infrastructure. They are prompt and efficient when dealing with any queries we have and offer expert advice in a friendly manner. Highly reccomended!

November 24, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for your continued trust over the past 6 years! We look forward to supporting you for many more years to come.

Rated 5 out of 5 stars

CoLaw have always been and continue to…

CoLaw have always been and continue to be a great support to the business and our HR team with great customer service, often at short notice. Offering sound advice on complex employee relations issues and everything else covered by the HR function. The training has been really professionally delivered and we are kept up to date with all employment law related changes. Would highly recommend!

November 24, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

We really appreciate your feedback. It is fantastic to hear that we have been a reliable source of support and that our training and updates have been helpful.

Rated 5 out of 5 stars

Knowledgeable, professional advice when you need it most!

We've used CoLaw for HR advice for a number of years now, we had a total overhaul of our company documents and procedures as well as ongoing advice when required - Catherine is always professional and compassionate, giving us options and best practice solutions to any employment issues that arise - would highly recommend.

November 21, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for taking the time to share your experience. We are thrilled to know that Catherine has been able to provide professional and compassionate advice when you needed it most.

Advertisement
Rated 5 out of 5 stars

Exceptional HR & Employment Law Support

Leicestershire County Cricket Club has had an excellent experience working with CoLaw. Their team provides clear, practical advice and exceptional support on HR and employment law matters. They are responsive, professional, and genuinely care about helping us achieve the best outcomes. We highly recommend CoLaw to any organisation looking for reliable and expert guidance.

November 20, 2025
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for your kind words. We are delighted to hear that our advice and support have made a positive impact; we appreciate your recommendation.

Rated 5 out of 5 stars

Great HR Training Service!

Colaw have provided all of our senior management with an HR Responsibilities training course which was informative and really well received. Catherine McMullen engaged brilliantly with everyone and made sure the topics were very bespoke for our organisation. It's the first time we have used this service from Colaw, and we can see the value in it going forward. We would definitely recommend to other companies.

April 4, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our service.

Rated 5 out of 5 stars

Friendly & Professional - Highly recommend

All of the team at CoLaw are very friendly and provide such a professional service. We have been using CoLaw for over 7 years. We have quarterly visits from our consultant Steve who keeps us up to date on legislation and is always at the end of the phone or email to provide advice and as when required. I would highly recommend CoLaw.

March 18, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to share your positive experience with us and for recognising the outstanding service provided by Steve.

Rated 5 out of 5 stars

CoLaw Review

I have been working with Steve and CoLaw now for over a year now. In that time we have taken on over 60 new employees and they have made the whole process extremely easy. Every time that we need any help they get back to us in very good time and the guidance and help with certain situations has made HR easy!

March 18, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to share your positive experience with us.

Advertisement
Rated 5 out of 5 stars

CoLaw: Highly recommended

I wouldn't hesitate to recommend CoLaw, I have found them to be highly responsive to my queries, proactive in spotting gaps in our employment responsibilities, and brilliant at putting things in lay terms to someone with very little HR experience.

March 16, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for choosing us, and we're thrilled to have you as a valued client.

Rated 5 out of 5 stars

Well informed and very responsive to…

Well informed and very responsive to all our needs. It is a dependable and efficient outsourced HR business partner.

March 15, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words.

Rated 5 out of 5 stars

Beyond excellent always willing to help…

Beyond excellent always willing to help constructive and patient!

March 15, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to leave such a positive review! We truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent service

Colaw always provide us with an excellent service and Nadia truly goes above and beyond for us. I, personally would be lost without her valuable knowledge and experience, she is also super friendly, helpful and ensures HR issues are easily understood and always takes the time to talk through step by step guidance when needed.
Thank you 😁

February 27, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to share your positive experience with us and for recognising the outstanding service provided by Nadia.

Advertisement
Rated 5 out of 5 stars

My go-to for all things HR!

Catherine and the whole team at CoLaw are always there to help, no matter how trivial the question. Excellent advisors as well as an amazing support to me in my stand-alone HR role.

February 27, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you for choosing us, and we're thrilled to have you as a valued client.

Rated 5 out of 5 stars

Fantastic Service

Co Law have supported us with HR for a few months and the service has been world class.
Steve Edwards and the team have been at the end of the phone and talked me through every step and I could not recommend them enough.

February 26, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Nadia or the rest of the team at Co-law…

Nadia or the rest of the team at Co-law are always on hand for when i have a HR issue. Even though I don't have to call on them too often I have the confidence that Co-Law will deal with my concern immediately and provide me with all of the support and paperwork that is required to follow it up.

February 26, 2024
Unprompted review
CoLaw  logo

Reply from CoLaw

Thank you so much for taking the time to share your positive experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look