It's a shame I had to give them one…
It's a shame I had to give them one star, sadly zero stars is more accurate. I made a booking for them to come to my property to buy & install air con, they made the time over the phone, followed up with a confirmation email, order number, date, time & address. So I take the morning off work to meet them at 9am a week later. Crickets. I ring at 9.20 to see when they will be arriving, I'm told there is nothing in the system, they have my name & booking number, but nothing else. "We will call you back shortly" I'm told, but yes, as all trades do , nothing, not a call , text...nothing. These people are a waste of time in a long line of time wasters, they advertise heavily on Instagram & other channels, just not good to their word. Just over it.....My advice, avoid ColdFlow & try & find a reputable supplier, could be a long wait.....








