Collared Creatures Reviews 4,029

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent materials, craftsmanship, and durability of items like beds, collars, and blankets. Many appreciate the personalized options, such as engraving, and find the products to be long-lasting and comfortable for their pets. The service is frequently highlighted as exceptional, with people commending the quick dispatch, great communication, and helpfulness of the company. However, some customers were not happy with the delivery service, experiencing issues with returns and communication regarding those returns. A few reviewers also mentioned that certain products, like a specific cave bed, were not fit for purpose, citing issues with the hood not staying up or creating gaps where their dogs could get trapped.

What people talk about most

Product

People report positive experiences with product quality and design. Many customers praise the durability and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and craftsmanship of... See more

Service

Users describe positive interactions with service. Customers consistently praise the quick and helpful... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers reported quick dispatch and fast... See more

Based on these reviews

Rated 5 out of 5 stars

I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough. The service from ordering to deliver was faultless. The product itself... See more

Rated 5 out of 5 stars

I’m always dubious about ordering items online as pictures can lie. However, I spoke to a member of staff regarding sizes and widths who were very helpful. I therefore went ahead and ordered. The qua... See more

Rated 5 out of 5 stars

Always exceptional products from Collard creatures. I have been using them for several years for my dogs and have always found their products to be top quality and long lasting. I really value the opt... See more

Rated 5 out of 5 stars

I’ve purchased several cave beds from Collared Creatures and the quality is absolutely second to none. Every interaction with their team has been fantastic—they’re always just a phone call away, re... See more


Company details

  1. Pet Store

Written by the company

Collared Creatures was born out of a passion of all things dog. We make a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We started our business way back in 2014, it grew from wanting to find beautiful dog collars for our dogs, that was practical and hardwearing but didn’t compromise on style – we really struggled, so we decided to make our own collars. One passion led to another and before we knew it our family, friends, and the local neighbourhood started to ask us if we could make collars and leads for them too – and before long, we were making our first ever Dog Cave Bed and very own Dog Drying Coats! Eight years on, we’re proud to have expanded, to offer a full range of beautiful and simply styled, luxury handmade dog accessories for the home and outdoors. We offer doting dog lovers an exclusive range: Luxury Dog Beds, Luxury Blankets and Sofa Throws, stunning Dog Collars & Leads, and Practical Dog Drying Coats. We delighted to have also launched our own bespoke Signature Collections of different styled Dog Collars and Leads. Collared Creatures are a small and family run, independent British Business. Our business is all about ‘Nurturing Love’, making products that create special moments for you and your dog and helping you build that amazing dog and owner bond. We take the time to source the finest quality materials and constantly perfect our product designs to deliver real comfort, ideal fit and practicality – giving you dog accessories that keep your dog feeling warm, safe and utterly loved. At collared creatures our mission is to provide fellow dog lovers with the finest range of beautiful products for your pooches! We have a great selection of beds to make sure your furry companions feel safe, cosy & warm. We also have a large selection of exquisite hand crafted collars & leads. We’re inspired every day, by designing beautiful and gorgeous dog accessories for you and your dog to enjoy in the home and wear on outdoor adventures. Following our passion for dogs and doing what we truly love makes every day special for us. We understand dogs and how delighted owners are when they see their dogs having a soft and cosy bed to rest and relax in, collars that make feel safe and dog drying coats that get their dog dry, warmed up quickly and feeling cosy. Like you, we cherish the strong bond that we have with our dogs and love nothing more than to create those special moments for you to share with you dog too. Take a look at our collections of luxury handmade dog collars and leads, cosy and warm dog beds, our luxuriously soft dog blankets and our perfectly practical dog clothing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 66% of negative reviews

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Rated 5 out of 5 stars

My dog absolutely loves his snuggle…

My dog absolutely loves his snuggle sack. We had a little issue with the cushion but this was sorted and I’m very happy with how it was handled. Good customer service and well made, comfy beds means we will definitely use them again. Thank you

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Shouldn’t use the courier

The online ordering process was simple and the dog beds look great. Unfortunately, I can’t confirm this as the courier firm the Collared Creatures uses is unreliable and having waited in all day yesterday, the courier website now says they are having problems. Their website still says the bed will be delivered yesterday.
Based upon the cost of the beds I expected better.
Collared Creatures needs to use better couriers or their customers are going to go elsewhere

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great collars

This is my third collar from Collared Creatures due to address changes and wardrobe options, every one was still perfect after years of use! Every time I’ve had quick and helpful service.

March 18, 2026
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Rated 5 out of 5 stars

The perfect adornment for our westie princess

We have bought two of the Abraham moon glen Harris tweed collars for my westie puppy, moving up in size, both with engraved clasps. We chose rose gold for our second one. The quality for the price is incredible. It is beautiful and suits our little girl perfectly. Would definitely recommend this product

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product, hard wearing ,

Excellent product! Bought a cave bed for our pointer who loves to be under cover. It is SO well made, our dog likes to dig at toys that she hides in the bed lol and it shows no sign of wear at all! Highly recommended!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

It's a shame I can't give this a…

It's a shame I can't give this a 10-star rating! If there were larger sizes, I'd definitely get a cave bed for myself. Naturally, our dogs adore them. We've got three scattered throughout the house.

February 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality dog beds and blankets

I have two large cave beds and a large donut bed. My dogs love them. I have two Border Collies and a Border Collie/Working Cocker! These beds are comfortable and stylish and easy to wash. I have just replaced one of the cave bed inner as it was stained and not as bouncy but it lasted over two years. I also have the dog XL quilted blankets for our sofas and they are equally good. Although they are not the cheapest the quality is very good and I would not purchase dog beds elsewhere. It’s also a Yorkshire company that I am proud to support.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have just received my 2nd cocoon bed…ive

I have just received my 2nd cocoon bed the 1st lasted my dog 8yrs and now she is in a smaller one but it's still big enough.
The service from ordering to deliver was faultless.
The product itself is of a high standard, the material/ fabrics the filling is perfect.
I would highly recommend this company,
The beds may seem a little expensive but when you work it out the last one, I could still use it 8 years old, so well worth it.

January 12, 2026
Unprompted review
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Rated 4 out of 5 stars

Fantastic bed

Fantastic bed, very comfy and warm. We would have liked a little instruction diagram on how to out together but we figured it out. The photos on the web site show the hood to sit on top of the padded base giving a bit of height between the cushion and the hood but we find the hood wire rests on the floor so the space between the bed and hood is quite small but in saying that our dog seems to like it and it seems very warm and snuggly. We bought the Large size for our Vizsla but maybe thinking the XL would have been slightly better.

December 18, 2025
Rated 5 out of 5 stars

Amazing product, highly recommend.

Amazing product, great price in the sale. My labrador absolutely loves his 'den'. Great for using for play with him as well as somewhere super comfy and cosy to sleep. We use it to throw his toys in like a goal for him to retrieve. Hours of fun, which is great when the weather is awful! Highly recommend. We got the XL - so just be sure you have enough room for it - it's huge! Which is a great bonus for us but we did have to rearrange the lounge.

November 17, 2025
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Rated 5 out of 5 stars

Excellent quality beds and customer service

I’ve purchased several cave beds from Collared Creatures and the quality is absolutely second to none. Every interaction with their team has been fantastic—they’re always just a phone call away, ready to help with any queries and determined to help me find a solution for my fussy dogs.
What really sets them apart is the personal touch. They genuinely care about their customers and go above and beyond to make things right. When my puppy chewed her bed, they sent me spare fabric without hesitation. When I changed my mind about the type of cave bed I’d recently got, they provided the extra parts to make it work perfectly for my dogs.
Their flexibility, attention to detail, and commitment to customer satisfaction are truly impressive. I honestly can’t praise them enough—the beds are brilliant, and the customer service is outstanding. Highly recommended!

November 21, 2025
Unprompted review

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