Iconic by Collectionzz Reviews 331

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Unprofessional and constantly ripping off fans. Also charge ridiculous prices for litho prints instead of getting high quality screen prints.

Rated 5 out of 5 stars

Iconic Collectionzz Are ABSOLUTELY THE BEST AT MAKING THEIR PIECES OF ART BEAUTIFUL AND FABULOUS!!! GREAT CUSTOMER SERVICE TEAM!! OVERALL EVERYBODY THERE DOES A GREAT FANTASTIC EXCELLENT... See more

Rated 4 out of 5 stars

Love the Poster, However I am disappointed at how few Hip Hop/ Rap artists they have to choose from. Almost everything they create is Great, But would like to see a much wider selection of Hip Hop ar... See more

Rated 5 out of 5 stars

Artwork is shipped in the thickest tube I received. More like pipe than cardboard for maximum protection. Regardless, UPS successfully damaged (bent) it leaving creases in the merchandise. I sent phot... See more

Company details

  1. Art Studio

Written by the company

We create officially licensed original prints inspired by music, and those who make it. Collectionzz launched in 2015 by a small group of music memorabilia collectors who wanted the ability to share their collections with each other virtually. What started as a few friends sharing their collections turned into a global community with thousands of collectors visiting daily to share what they're passionate about. In 2019, we began working with major bands, record labels, and merchandise companies to create limited prints commemorating the biggest moments in music history, and ICONIC was born. ICONIC works with the finest illustrators across different genres of art to bring collectors unique, limited edition and collectible screenprints that properly honor ICONIC moments in music history.


Contact info

3.6

Average

TrustScore 3.5 out of 5

331 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

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Rated 2 out of 5 stars

1 day special delivery Scam

The T - shirt which is listed at $35.00 had no other option for delivery other than one day shipment at a higher price so that made the item $50.00. The only problem with that is that it did not come overnight or even 2 days later it came over a week later and now I'm out $50.00 for a $35.00 item that was not delivered as promised. I would never buy another thing from this company again this is a scam

Of course there is no way to reply to the owners comment below so I'm placing my response to his response right here. Listen up buddy one day delivery is still not 2 days deliver which is what you just admitted. You overcharged me for something that didnt happend. I ordered the shirt Thursday I should have received it Friday but instead it came a few days later and dont say it's because of the weekend no mail on sunday theres Friday and Saturday

July 27, 2022
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Reply from Iconic by Collectionzz

You ordered a t-shirt July 28th. It was delivered on August 1st.

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Rated 5 out of 5 stars

Another great transaction

As a repeat customer i always find items are perfectly described, photos are indicative of the item to be received , items are packed professionally and shipped quickly. Always a great experience with Iconic

November 4, 2022
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Rated 1 out of 5 stars

I ordered a poster on March 08

I ordered a poster on March 08, 2022 and did not hear anything from Collectionzz until June 16, 2022 when it finally shipped. Collectionz needs to do a better job communicating about where an order is at every step of the process. Especially if the order is coming months after it was ordered. I spent a lot of time stressed out wondering where my order was or what its status was or if it was gonna just show up unexpectedly and get stolen. Then suddenly I got a rush of emails right about the time it arrived. Not cool. I will not order from this site ever again. Shame because the product is beautiful and exactly what I ordered.

March 8, 2022
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Rated 1 out of 5 stars

Straight up liars

Straight up liars. I kept copies of all the emails and messages I sent regarding their lack of service they promised. There were several occasions THEY ignored me. That is noted at least twice. Other reviews here attest to the way they do business responses. They sent me messages from 2 FB accounts and I didn't know who the actual persons account was as first--no idea who this dude was and no introduction. After so many attempts to get proper service, there is no reason why it's my responsibility to make you do your job. I reached out more than enough times. I wanted nothing else to do with your lame-ass empty promises which you gave about 4x already. Note: this @sshat managed to remember me seconds after the first review posted to send me a message of FB. So you know what you did. Nice try trying to pretend I did anything wrong or that I was the one who dropped the ball. Any idea what service recovery is? And why the hell does is matter what the print was for? Has nothing to do with your lack of skill or ability to run a business. Get over yourself.

September 21, 2022
Unprompted review
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Reply from Iconic by Collectionzz

Hi Jennifer, we acknowledged we sent the print to an address you requested be changed. We offered to send you a new print to the correct address. We apologize for the mix-up, we do our best and sometimes we fall short.

Rated 4 out of 5 stars

First print I ordered of course is high…

First print I ordered of course is high quality. No dings or bends. Perfect. Looks great framed and on the wall. The next two prints are from the stadium tour. Just received one also high quality but still waiting for the other one. Production is slow. Once shipped you get it in around 3 to 5 days. Can't wait to get my other one ordered 3 weeks ago.

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Never again

Took over a month to ship items, didn’t respond to multiple customer service emails, and packed four posters in a 2” or 3” tube.

September 1, 2022
Rated 4 out of 5 stars

I absolutely love your products the…

I absolutely love your products the only issue I have is I think a little more communication on project status including maybe some updates along the way would truly be helpful and build more repeat business I like feedback and updates.

August 29, 2022
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Rated 5 out of 5 stars

I have several prints.

All of them are high quality. I've purchased both from the website and the specialty posters for the locations of the Motley Crue and Def Leppard Stadium tour. The quality and customer service is always amazing. I look forward to seeing future designs. The only downside I have found is that some of the posters are odd sizes and require purchasing custom frames. However, this will not discourage me from potentially buying future designs.

August 19, 2022

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