ColoCrossing Reviews 105

We are working with them for more than a year, and they are growing on my mind day by day positively. Their Pricing, Response time and the behaviour from the Account manager is really great.
Their technical staffs are highly skilled.
Account manager Sir "Ernie Quick" is so cool. He can handle things so peacefully. I often think whether someone else handles his account or not because i get response very quick. Almost instantly, even on weekends.
We are glad and lucky so far working with them.

Having been a client for over a year and counting, ColoCrossing has always met and in many cases exceeded expectations. I started off with a small number of Dedicated Servers, and we've now got a few dozens of them. Their support is close to none, I've seen my tickets responded to within 30 seconds of opening them - and I have yet to see this anywhere else. They know what they're doing, and it certainly shows when servers have impeccable uptimes. For me, if customers don't complain we're delivering a good quality service - and that's always been the case since the very beginning. On occasion if we've noticed something, ColoCrossing has been quick at resolving the situation in a very timely manner.

I'd highly recommend ColoCrossing for your server needs - with numerous locations around the USA, there's really no other provided you need to go to.

Big thanks to Ernie for introducing us to Colocrossing, he’s been amazing from day one. Anytime we’ve needed help, he’s been quick to respond and incredibly supportive. The service itself has been just as great, we moved our entire infrastructure smoothly, and everything has been running flawlessly since. It’s rare to find both top-notch support and reliable service in one place, but Colocrossing truly delivers. Deserves more than 5 stars.

One of the largest SPAM hosts - they do not respond to SPAM reports.

I've been using CC servers for over a year now and have had a consistently positive experience. The service has been reliable, and the support team is outstanding responsive within minutes and always helpful. For professionals, this is definitely a solid option. As for the complaints I've seen, they may be coming from individuals who aren't using the service to its full potential or who may not fully understand its capabilities.

I've had at least 6 server downtimes in the past 3 months. their uptime is terrible. currently we've been down 14 hours and this is what they said:

RAID controller on this hypervisor has failed. Despite extensive troubleshooting efforts, we have unfortunately been unable to recover any data from the disks.

The server is often offline, and it takes hours or even days to process the work order, and it has to be reinstalled. I don’t recommend it!
The newly purchased server was out of stock, and I asked for a refund, and they said they don’t provide refund services

ColoCrossing Cloud is very unreliable service with consistent downtimes. We had 3+ downtimes within weeks for more than 2+ hours and it wasn't fixed until we consistently ask the support reps, they were also not being transparent. Going to change the host soon, had a terrible experience with them. Our ticket ID is 157603 and still facing downtimes because they had a network issue in DC.

Good pricing, Good support, worst billing system. Account manager is a good person and helpful. I give 3.5/5

Their services are good and real. Best in Dedicated servers

I recently had the pleasure of working with Ernie and the team at ColoCrossing to find a dedicated server solution that met my specific needs and budget. From the outset, their support team demonstrated a commitment to excellence, providing outstanding guidance and communication throughout the entire process.

What struck me most was their responsiveness and willingness to listen. Every question I had was answered promptly, and I never felt rushed or left in the dark, even when dealing with intricate server configurations.

They're extremely knowledgeable and effectively addressed my concerns. Speaking of Ernie, he provided me with some tailored recommendations to fit my unique requirements. This level of flexibility and adaptability is rare in the hosting industry.

With this in mind, it's a 5/5 for me yall!
If you’re in the market for a dedicated server and prioritize exceptional support, give these guys a shot. Their team’s expertise, communication, and flexibility make them an outstanding choice for businesses and individuals like me.

I have worked in IT for the past 40+ years, and I have worked with hundreds of IT related companies. As the current owner of an IT managed services company, we began evaluating Verpex Hosting in April 2023. We had a few hiccups early on, but those were quickly resolved. Today, more than a year and a half later, we are in a 3 day old unresolved issue that is crippling our ability to use the services we paid for.

What you need to know about ColoCrossing, is that they are one of the hosting/co-location partners for Verpex Hosting, and thanks to ColoCrossing’s abhorrent behavior, they have all but doomed Verpex Hosting from achieving the dependable services they might get from any other datacenter.

There is a lesson and a warning here. If you want your hosting business or project to really suck or fail, then by all means do host with ColoCrossing. For example, we have had our Verpex service blocked by a ColoCrossing router for 3 days now, and it appears that neither I nor Verpex can convince them to address the issue.

There are dozens of other choices. Google top 10 hosting providers, or top 10 co-location providers.
Spend your money wisely, and save yourself the aggravation. Avoid ColoCrossing!

colocrossing.com is not a proper company that leaves spammers behind.
I receive many spam mail (few 40-50 in day) about dating.
I have filed a complaint against them, but it shows no sign of abating.

Very happy with service at colocrossing. Amazing uptime and fast technical support and great sales support. Highly recommend.

Besides having my own "Homelab", I have been using Dedicated Servers / VPS / VDS etc from providers for the past 15+ years. I have probably went thru 50+ such providers over the years. I tend to give 1 or 2 months to test out their service before fully committing & actually using it fully for my actual needs. I have to test out speeds, resources, control panels & support staff, which is extremely important.
Few months ago I gave a chance Colo Crossing (colocrossing.com), I bought few VPS & a Dedicated Server. I'm excited to say that I was very pleasantly surprised by their services considering the prices, the speed & uptime was great. The dedicated server control panel OS install section didn't have Proxmox option, but had CentOS, Ubuntu, Debian & Win R2's (no self ISO upload), so I opened the ticket for Proxmox expecting to hear that "choose what's available", but was very surprised by support staff replying immediately & offering to install Proxmox ISO themselves! It was done way faster than expecting! Thru few months I had opened few other support tickets (nothing to do with issues) & was contacted back so fast, that I had to check if I'm on a "Paid Support Package", since other such Service Providers would charge separately for this kind of support response time. The internet speeds stay good at all times, the peak doesn't effect it at all.
I'm glad to find this provider & now moving my other VPS & dedicated server needs from other providers to Colo Crossing.
I hope Ernie, Chris, Tyler, Josh, Frank, Craig & others continue providing great service for their customers!
Dany G.

I have been using ColoCrossing for colocation and dedicated servers. They have been great so far, with almost 6 months of no issues. Their team is responsive and helpful, and we always get timely assistance. I would like to give a special thanks to Ernie, who has been particularly helpful in addressing any problems or needs that we have.

the service is so professional, i really appreciate the way they handle my technical issues, and the stuff totally appreciated and response time within a minute, i recommend

Best service provider and very quick in support.

Thank you Ernie and colocrossing for your support.

I leased a Dedicated server from ColoCrossing and have had zero issues with them or their network. We have had 100% uptime and the pricing is amazing. If you get a chance you should give them a try.