Color Confidence Reviews 

169
•
TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Having never used CC I read through online reviews to get a feel for customer experience. I could see someone had previously placed an order, payment had been taken, and the item wasn't in stock. This... See more

Rated 5 out of 5 stars

I contacted various companies to buy my favourite printing paper (Tecco) but I eventually settled for Color Confidence. What a great decision! They were totally amazing. Service was super. The price... See more

Rated 5 out of 5 stars

Bought Tecco paper at The Photo Show @ the NEC and as they had no stock it was delivered the following day as promised. I've used quite a lot of this excellent quality photo paper so nothing new nor e... See more

Rated 5 out of 5 stars

Purchased OttLite sewing machine 2 in 1 at Quilt Festival Birmingham, did not note seller, paid cash. Month later product failed, tried two ways of contacting OttLite but not response. However, when... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Europe's leading colour management specialist into the digital imaging markets. Offering the widest range of products and services from the world's leading manufacturers.


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3.6

Average

TrustScore 3.5 out of 5

169 reviews

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3.6

All reviews

(169)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Top class

I have purchased a few items from Colour Confidence over the years and have no hesitation in recommending them. Excellent quality products, knowledgeable advice and proper after sales customer care. On the one occasion where I ordered a large item that didn't quite meet my requirements they made the return process incredibly easy, arranging for a courier to collect the item at no additional cost to myself. Will definitely order from them again.

February 14, 2019
Unprompted review
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Rated 3 out of 5 stars

Inaccurate Website Listings

Placed an order for 2 items, both showing as available on the website. Order confirmation received and then several days later got a call to say 1 item was out of stock and would I be okay to wait and have the 2 items shipped together when the complete order could be fulfilled. I agreed to this. Several days later I then received an email informing me that 1 "out of stock" item was now no longer offered by Color Confidence and would I like a refund. I took a refund rather than get an incomplete order. Overall not a great experience.

January 30, 2019
Unprompted review
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Reply from Color Confidence

Hi Anthony,

Thank you for your feedback regarding your recent order.

We are sorry to hear that you did not have a positive experience with your recent order.
The item in question has now been updated on our web store to prevent any futher ambiguity for future orders. We will also ensure that a review of this product range will be taken to ensure that this does not happen again.

Kind Regards,
CC Customer Service Team

Rated 5 out of 5 stars

Very satisfied with the service…

Very satisfied with the service provided, I'd ordered monitor which was supposed to arrive 2 weeks later (previously notified by provider) as it has arrived at the and. Many thanks.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

delivery

the product was delivered on time and in full, good service
The poruct itself was very good would use them again

January 18, 2019
Unprompted review
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Rated 5 out of 5 stars

Great Service

Fast delivery - great service and communication. Many Thanks

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Very good, thank you.

Very good service, professional and very easy to deal with.
Thank you Vicky, for helping me out in a very tight spot on a shoot.

January 7, 2019
Unprompted review
Rated 5 out of 5 stars

My Confidence has been restored

After a disappointing purchase of an NEC Multisync 24" monitor with another company, I decided, after returning the screen with blemishes of some sort on it, to try an alternative company, as no replacement was in stock for a swap-over.
I am very glad I came across Color Confidence as a replacement supplier - their sales representative was extremely polite, and made me feel very much at home shopping with them.
I perused the BenQ range as an alternative to my existing, rather old NEC 20" machine, and chose the BenQ SW240 Pro 24" to take it's place. It was also quite a lot cheaper than an equivalent NEC 24," but still an excellent machine.
The monitor arrived promptly the next day and was factory sealed with no un-taped easy-to-open tabs, so that was immediately reassuring, and the monitor was in pristine condition when I set it up.
So far it has been very good indeed to work with, and the interface easy to navigate - well done BenQ.
To sum up, this was a very good buy, and a very pleasant shopping experience with Color Confidence, so I would certainly recommend them, and will return again in the future.

December 22, 2018
Unprompted review
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Rated 5 out of 5 stars

Advice and purchase regarding Eizo monitor

Technical advice prior to purchase was excellent, sales service was excellent, after sales service not required to date... everything works as it should. Second time I've used this company and I will use them again.

December 7, 2018
Unprompted review
Rated 5 out of 5 stars

Great company, highly recommended.

I wasnt sure when I ordered my light how good this company was as I had not heard of them before. As it turns out they are very good indeed. I got my Rotolight within in two days of ordering. I highly recommend this company and will be using them again in the future.

December 3, 2018
Unprompted review

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