Be careful, the vouchers may not come till 5 days as per terms and conditions and strictly non-refundable
I placed order for three vouchers for Centerparc though Coloyal. Unfortunately I did not receive the vouchers now after 24h and the available booking which I wanted to use is gone. I followed up 2 times by email and 2 times by phone, but no effective help. And the customer service says the order cannot be cancelled due to terms and conditions attached to the order. Unreliable service from Coloyal. They just get the money and do not care about the purpose and their responsibilities and commitments. They try to keep the money they earned with all means, but this costs the whole business.
August 3, 2026
Unprompted review