Outstanding, genuine customer care! I’ve never encountered such caring customer service before. I’ve had several conversations with Linda, she goes above and beyond.💜 My son loooooves his Cloud. It... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely amazing experience from start to finish! We purchased the XL Haven and Crash Cloud, and they are hands down the most comfortable pieces we’ve ever owned — pure relaxation heaven. Luke... See more
BEST purchase i’ve ever made! Nothing better than coming home from work and relaxing on my comfort cloud! I bought the Haven Cloud XL in the grey ribbed and recently bought the charcoal ribbed... See more
I bought the Comfort Cloud Biscotti Teddy blanket, warm, cosy and super relaxed when enveloped by it. My order was processed immediately and it arrived with a matching free pillow as a gift. Truly gra... See more
Company details
Written by the company
Experience ultimate relaxation with Comfort Cloud. Luxury therapeutic seating combining comfort, style, and sensory relief to promote calmness and well-being. Our Clouds are filled with therapeutic sensory foam and feature water-proof liners with removable and washable covers. Comfort Cloud is an NDIS Registered Provider. At Comfort Cloud, we believe in more than just creating luxurious and therapeutic seating — we believe in making a difference. That’s why we donate 10% of our profits to charities supporting the well-being of kids and adults through our 'Comfort with a Cause' initiative. Comfort Clouds are the perfect place to unwind and experience deep rest and relaxation. The ultimate therapeutic luxury seating experience.
Contact info
My daughter calls it the heaven cloud
My daughter calls it the heaven cloud, My youngest calls it the cozy cloud, I call it our blessing!!!
The Comfort Cloud has really brought the kids and I together as a unit and it's a central place we hang out, read stories, unwind and something to really get excited about especially after a hard day. To add to that each of my kids, even my eldest, has taken many refreshing naps in it so when I can't find one of the kids I know exactly where to look!! We bought the Haven Cloud bundle in grey-ribbed and it's soo incredibly soft, lush and such a beautiful soothing texture.
I can't express enough how special the Comfort Cloud is. It's not just a place to relax its a whole family connecter for us!
February 13, 2025
No Going back
After receiving our 2 comfort clouds a few weeks ago - our theatre room has been the go to destination for our family.
Everyone wants to sit in the “clouds” and the actual cinema chairs haven’t been used since 😀.
The way the clouds mould to your body shape is amazing and it genuinely feels like your body is floating above the ground!
I really hope everyone out there gets a chance to experience a genuine comfort cloud for themselves - no going back👌
March 11, 2025
The Comfort Cloud is amazing
The Comfort Cloud is amazing. It is so soft and luxurious I fall asleep in it straight away .
The service and personalised message was a nice touch.
The quality is far better than any other product I have seen in the market.
Product is great, delivery was fast and follow up was brilliant.
I highly recommend
Tom C
February 18, 2025
Unprompted review
Haven Cloud review
As an occupational therapist I was blown away with the innovation of comfort cloud. Finally a comfortable seating solution and regulation tool that actually works. From the moment you sit in it, you feel relaxed and don’t want to get out - enjoying the blissful feeling like lying in clouds that never get uncomfortable. I’ve watched 7 other friends since owning a comfort cloud sit in it with apprehension and instantly look at peace. This takes away all the stress of the day or the mind. The ribbed outer cover is the softest fabric I’ve ever felt - enhancing the relaxation experience.
March 2, 2025
Lovely product and good quality
Lovely product and good quality! Really comfortable for humans and pets x
February 13, 2025
Incredible product
Incredible product, such a high quality. I have used so many sensory items over the years and none compare to the quality, aesthetics, and feel that is instantly regulating to the nervous system. I could not be more happy with having a comfort cloud!
February 18, 2025
Love the blanket
Love the blanket. It is soooo soft and keeps my feet warm, which can be a problem for me. Thank you so much for your great product.
February 13, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.