Comfyballs Reviews 398

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, comfort, and effective support. Many highlight the softness and lightweight feel of the items, noting that they keep everything in place. The ordering process is described as easy, and the delivery service is frequently commended for being quick, prompt, and reliable. However, some people mentioned issues with sizing, finding that different styles of the same size could vary, or that the fit was too tight in certain areas. A few customers also experienced durability problems, with products becoming unwearable within a short period.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and comfort. Many customers praise the excellent... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent material,... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering and the... See more

Service

Consumers find service to be positive. Many reviewers describe the service as excellent and first-class, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned to discuss options for boxers to purchase for my son. Staff member very helpful. Boxers posted out within about 30 minutes of me ordering them and arrived two days later. Great product as usual... See more

Company replied

Rated 5 out of 5 stars

I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.

Company replied

Rated 5 out of 5 stars

Well what can I say ……. Background , I’m 57 with gravitational sag of the boys . I work where I drive a great deal and wear flame retardant corporate clothing with full flame retardant overalls on... See more

Company replied

Rated 5 out of 5 stars

The superlight long shorts are really, really good to wear when running. Any distance, any time of year, any where. I've worn them on short runs, road races, mountain (fell) races, ultras, big days o... See more

Company replied


Company details

  1. Underwear Store

About Comfyballs

Written by the company

The Most Comfortable Boxers Ever

GOT BALLS? Comfyballs was conceived and designed in Norway and is a brand that delivers real benefits. Traditional boxer trunks are not designed to keep your equipment sufficiently in place. We wanted to change that, and have developed what we believe are the most comfortable boxer trunks ever made.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very comfortable !!

January 28, 2026
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Reply from Comfyballs

Thank you for your feedback! We're thrilled to hear that you find our product very comfortable. Your satisfaction means a lot to us, and we hope you continue enjoying it!

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Rated 4 out of 5 stars

Always good service

Always good service. Always good quality. Nice designs. Not the cheapest though.

January 26, 2026
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Reply from Comfyballs

Thank you for your kind words! We're delighted to hear you appreciate our service, quality, and designs. We always strive to offer the best value, and we hope to keep exceeding your expectations in the future. We truly appreciate your support!

Rated 1 out of 5 stars

I bought three pairs of Comfyballs…

I bought three pairs of Comfyballs underwear and within a month all three were unwearable. The stitching along the seam came undone, I emailed customer support and sent pictures which they said they could not open, I have heard nothing in response and would not recommend anyone from buying these products with a customer service that doesn’t seem to care about the purchaser.

July 28, 2025
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Reply from Comfyballs

Hi Wayne,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We can confirm that we did receive your emails and responded on 10/12/2025, asking for the images to be re-sent as we were unable to open the original files. Unfortunately, we did not receive any further response or images after that point, so we were unable to investigate or progress the issue further.

We always aim to resolve concerns as quickly and fairly as possible, and we’re happy to assist if you’re still willing to re-send the images so we can look into this for you.

Rated 5 out of 5 stars

Although my first order was wrong in…

Although my first order was wrong in size and colour, the correct order was dealt with by Emily, who dispatched it swiftly , she made the whole process easy. Many thanks.

January 19, 2026
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Reply from Comfyballs

Thank you for taking the time to leave a review. We’re sorry for the initial mix-up, but we’re really pleased to hear that Emily was able to resolve it quickly and make the process easy for you. We’ll be sure to pass on your kind words to her. Thanks again for your patience and support — we hope you enjoy your order!

Rated 2 out of 5 stars

Your product is good and I have bought…

Your product is good and I have bought multiple pairs as Christmas gifts over the past few years.
However, as I live in Ireland I ended up paying a considerable sum in VAT and customs duties thus year. For other UK based companies I purchase from they sort these fees out which is much simpler. Also, I bought in bulk which reduced the cost per item considerably but brought my purchase over the €150 limit for import to EU without customs fees. This would make me reconsider purchasing in the future.

November 21, 2025
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Reply from Comfyballs

Thank you for your continued support and for choosing our products as gifts over the years—we really appreciate it. We’re glad to hear you’re happy with the quality.

We also understand your frustration regarding VAT and customs charges when ordering from Ireland. Unfortunately, these fees are set by EU import regulations and are applied once orders exceed the €150 threshold. We know this can be inconvenient, especially for bulk purchases, and your feedback is valuable as we continue reviewing our international shipping options.

Thank you again for taking the time to share your experience, and we hope to be able to make things simpler for you in the future.

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Rated 5 out of 5 stars

Fast delivery

Fast delivery
And comfy
Bit pricey but worth it

November 18, 2025
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Reply from Comfyballs

Thanks for the great feedback! We’re glad to hear you were happy with the fast delivery and found them comfy. We appreciate your support and are happy to know you feel they’re worth it.

Rated 5 out of 5 stars
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Reply from Comfyballs

Thank you for the lovely review! We’re delighted to hear your husband loves them so much—that’s exactly what we aim for. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

all good

all good, thanks. quick delivery, good quality

October 21, 2025
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Reply from Comfyballs

Thank you for your feedback! We’re glad everything went smoothly and that you’re happy with the delivery and quality. We appreciate your support!

Rated 5 out of 5 stars

I had a problem with sizes

I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.

October 20, 2025
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Reply from Comfyballs

Thank you for sharing your experience! We’re glad we could quickly resolve the sizing issue for you. We appreciate your understanding and are happy to hear you’re satisfied with the solution.

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Rated 4 out of 5 stars

Comfy but don’t believe the discount offer

Comfy. Lasts a long time. Advertising a discount isn’t great when you ask to up xour order to x3 for a discount that isn’t given when it is up’s!

October 20, 2025
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Reply from Comfyballs

Thank you for your feedback! We’re glad to hear you find our products comfortable and long-lasting. We also appreciate your comments regarding the discount—it’s important to us that our promotions are clear and fair. We’ll make sure to review this to improve the experience for our customers.

Rated 5 out of 5 stars

Great garments

Very easy ordering and delivery. Excellent material and nicely fitting garments

October 20, 2025
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Reply from Comfyballs

Thank you for your wonderful review! We’re delighted to hear that you found the ordering process easy and that you’re happy with the fit and quality of our garments. Your feedback means a lot to us!

Rated 5 out of 5 stars

Game changing

Game changing. Relegated all other pants to the back of the drawer. Especially for a round of golf.

October 23, 2025
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Reply from Comfyballs

Thank you for the fantastic review! We’re thrilled to hear our pants have earned the top spot in your drawer—especially on the golf course. Here’s to many more comfortable rounds!

Rated 5 out of 5 stars

Great fabric and construction

Great fabric and construction. I had to exchange one (unworn) item for a bigger size and Emily was really attentive and efficient, thanks Emily!

October 21, 2025
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Reply from Comfyballs

Thank you for your wonderful review! We’re glad to hear you’re happy with the fabric and construction, and we’ll be sure to pass your kind words on to Emily. We’re always happy to help make sure everything fits perfectly!

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Rated 5 out of 5 stars

Keeps the boys in place

I’ve ordered a few pairs from them now unusual styles that love the fit keeps the boys in place

October 20, 2025
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Reply from Comfyballs

Thanks for the great review! We’re thrilled to hear you love the fit and that our styles are keeping everything in place. We really appreciate your continued support!

Rated 5 out of 5 stars

Top quality product

Top quality product

September 22, 2025
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Reply from Comfyballs

Thank you for your review! We’re glad to hear you’re happy with the quality of our product. Your support means a lot to us!

Rated 5 out of 5 stars

Good service

Good service
Great pants

September 19, 2025
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Reply from Comfyballs

Thank you for your feedback! We’re glad to hear you’re happy with both the service and the pants. We really appreciate your support!

Rated 5 out of 5 stars

Very comfortable

Very comfortable

August 22, 2025
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Reply from Comfyballs

Thank you for your review! We’re delighted to hear you find them very comfortable. We appreciate your support!

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Rated 5 out of 5 stars

Excellent well made product.

Excellent well made product.
Easy to order. Delivered on time

August 13, 2025
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Reply from Comfyballs

Thank you for your wonderful review! We’re glad to hear you’re happy with the quality, ordering process, and timely delivery. Your feedback means a lot to us!

Rated 5 out of 5 stars

Super comfortable

Super comfortable and supportive. Plus they look good too! Popular with the wife too 😎

August 7, 2025
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Reply from Comfyballs

Thanks for the great review! We’re thrilled to hear they’re comfortable, supportive, and even a hit with the wife 😎. We really appreciate your support!

Rated 4 out of 5 stars

Good support

Good support , comfort , keeps shape after washing , funky designs

August 4, 2025
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Reply from Comfyballs

Thanks so much for your feedback! We’re really glad you’re enjoying the comfort, support, and lasting fit – and it’s great to hear the funky designs are a hit too. Enjoy your Comfyballs!

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