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Review summary

Created with AI, based on recent reviews

Looking at 3,412 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the customer service to be quick and helpful, with many appreciating the prompt responses to their inquiries. The response time from the company is also frequently praised, contributing to a positive experience when issues arise. However, some people were dissatisfied with the product itself, finding that it often did not work as advertised or meet their expectations. There are also frequent mentions of issues with the ordering process, with some customers reporting that they received items they did not order or found the system confusing. The return policy also generated mixed opinions, with some finding it difficult to navigate.

What people talk about most

Product

Reviewers mention negative feedback about product. Many customers express disappointment, stating that... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and prompt responses... See more

Return policy

Consumers find the return policy to be ambiguous, with many reporting difficulties in obtaining return... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report issues with unwanted items being added... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pest repeller gave the impression that mice would react to the “frequency” and stay away from the property. We were optimistic that the device would work. When it arrived it was very light in weig... See more

Rated 4 out of 5 stars

When I ordered my car connect device online it was easy but they did not advise that it was in US dollars so that was a bit misleading. The reason I ordered one because the price was low but when fin... See more

Rated 4 out of 5 stars

Contact with customer agent quick and easy seems very helpful but awaiting information to return items Once this is done i will reorder correct amount after error

Rated 4 out of 5 stars

Well my experience isn’t over yet! But I appreciate the prompt responses, even if they’re automatically generated. I found the website ordering experience frustrating and confusing, which is why I thi... See more


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Written by the company

CommerceCore is a global e-commerce group led by data-driven thinkers, ambitious marketers, and tech innovators. With a team of 150+ experts, we build, launch, and scale physical and digital brands worldwide – combining performance marketing, smart technology, and operational excellence to drive sustainable growth.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I warn against any purchase or other…

I warn against any purchase or other transaction with this company. Aggressive sales policies and extortion regarding the acceptance of all types of purchases. Intimidation; if the product is rejected upon delivery, no refund will be issued.

"Please allow us to clarify that if the delivery is refused, the request for a refund will regrettably be denied. According to our delivery terms and conditions, declining to accept the order upon delivery constitutes a violation of the purchase agreement made at the time the order was placed.

We recognize that this may not be the resolution you anticipated; however, our policies are designed to maintain consistency and fairness for all customers.

Best,
Bryan | Customer Support Representative"

May 11, 2026
Unprompted review
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Rated 4 out of 5 stars

He seemed very helpful and…

He seemed very helpful and understanding. I went to your site to order an air conditioner. I put in my information and it would go no further than no way to send. I went back several times and entered my information again. Finally I decided this may be a scam so I got out of it. Within a short time I started receiving emails of money you were taking from my accounts. I had no idea how I could stop it. There was no place to get help until thee boxes came. I don’t need 5 of them and can’t afford what was taken from my account. The date I really don’t remember. I just closed it all up

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

THESE GUYS COMMERCECORE ARE NOT JUST…

These people at CommerceCore are not just small-time scammers; they operate in a highly unethical and potentially criminal way, taking thousands of dollars every day from customers. In my opinion, this company should be shut down and properly investigated by the authorities.

We need to hold these people accountable.
Please share and spread this message across social media so others are warned.

Here is my personal experience:
I ordered one gas saver for 29 euros, but they sent me four gas savers plus three speed radars and charged me 235 euros. I reported this to PayPal, but they told me that CommerceCore uses an authorization system that, once clicked, allows them to add extra items and charges. According to them, this meant I had to pay the full amount, and PayPal said they could not help.

After several emails with CommerceCore’s customer service, we reached an agreement that they would refund 175 euros and I could keep the products. Today they told me the refund was issued and the case was closed. However, when I contacted PayPal again, they confirmed that no refund had been issued and advised me to contact the police.

This is why I’m sharing my experience: so others don’t fall into the same trap.

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered in Error

The items were ordered by mistake but customer services have been very helpful and have said they will help me get them returned and my refund sorted

May 12, 2026
Unprompted review
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