Common Cultured logo
Visit website

Common Cultured Reviews 

1,270
•
TrustScore 5 out of 5

4.9

Men's Clothing Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention remarkably fast delivery times and top-quality items that consistently match their detailed descriptions and arrive safely packaged. Buyers also greatly appreciate the exceptionally friendly communication and professional support provided by the team during all transactions. Many people note the fair pricing and excellent stock selection available on the website. However, some customers also noted occasional issues regarding return fees and postal services. Some reviewers were not happy with return costs and shipping deductions that made refunds expensive. A few other people also felt that delivery services and pricing were unsatisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are authentic, arrive... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction and appreciation for... See more

Delivery service

Consumers find delivery service to be efficient, with reviewers frequently praising fast shipping times, safe... See more

Price

Customers had positive experiences with price, frequently highlighting fair rates and great deals on their... See more

Quality

Clients share positive opinions on quality, noting that garments are always in great condition, fully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top fellas at Common Cultured. When they knew that I wished to return a jacket as it didn't fit they immediately offered a refund or store credit. I fancied another jacket so they did a straight swap... See more

Rated 5 out of 5 stars

CC are friendly with great stock at fair prices. I sold to them and they were great to deal with. Crystal clear communication, fair prices offered and paid straightaway. Very straight and honest from... See more

Rated 5 out of 5 stars

Absolutely first class service. Ordered Monday came Wednesday. Could not find any cheaper online. And I searched believe me. Item top quality too. Item even came with a keyring and sticker! Lovely lit... See more

Rated 5 out of 5 stars

I have sold a good few items through the “sell to us “ option and I cannot recommend common cultured highly enough , offered me a fair and decent price for my items and once they received them the mo... See more

Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store

Written by the company

At Common Cultured, we specialise in high-quality, pre-owned and premium designer fashion, offering brands like Stone Island, CP Company, Moncler, and more. Our commitment to authenticity, sustainability, and customer satisfaction sets us apart. Whether you're searching for rare finds or timeless pieces, we ensure a seamless shopping experience with exceptional service. Join our community of fashion-forward individuals who value style, quality, and affordability while contributing to a more sustainable future. We pride ourselves on offering genuine designer pieces at prices often more competitive than other retailers, ensuring luxury without the premium price tag.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,270)

293 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service, item well described, free postage which was fast and item was well packaged. Will order again at some point in the future.

August 10, 2026
Rated 1 out of 5 stars

not happy with the experience

not happy with the experience - CANADA GOOSE JACKET

August 1, 2026
Common Cultured logo

Reply from Common Cultured

Hi,

we’re sorry to see you’ve left a 1-star review.
Could you please provide your order number and some further details regarding the experience you were unhappy with so that we can look into this for you?

Rated 2 out of 5 stars

great selection fast delivery

great selection fast delivery, the return fees can make a mistake very costly plus they remove the postage from your refund and then u pay to return it so if u rnt 100% on fit be careful

August 3, 2026
Common Cultured logo

Reply from Common Cultured

Hi Matt, thanks for your review and we’re glad you were happy with our selection and fast delivery.

We completely understand your point regarding returns. As a small independent business, returns unfortunately carry significant costs for us, particularly with payment providers such as PayPal, where the original transaction fees are not refunded to us when an order is returned. On an order such as yours, a return can cost us £20 before the cost of processing and handling the item.

This is why we clearly highlight the applicable return charges at checkout with a pop up box when PayPal is selected, so customers can make an informed choice before completing their purchase.

We also offer payment by bank transfer, which has no payment-related return fee should an item need to be returned.

We provide detailed measurements wherever possible and are always happy to help with sizing before purchase. Avoiding unnecessary returns is ultimately better for both us and our customers.

We do feel a 2-star rating is a little disappointing given that you were happy with our selection and fast delivery, alongside the considerable saving offered on the item itself. Nevertheless, we appreciate your feedback and do hope we can help you find the right item in future.

Thanks,
Tom
Common Cultured

Advertisement
Rated 5 out of 5 stars

Great service, 10/10

Used the "sell to us" and was brilliant from start to finish. Quick response over email and then I received payment within about an hour of them receiving my item. More than happy with the price I was paid too. Thank you!
10/10

August 4, 2026
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Great price and quick delivery which…

Great price and quick delivery which was also free.
Would definitely recommend. Went to Flannels to get same product £15 more expensive and didn’t have in stock, then wanted £9.99 for home delivery if you ordered one. Well done Commom Cultured will definitely be buying from you again. 👍

July 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look