Common Ninja Reviews 164

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Had built a website in SquareSpace and was having problems with one of my widgets which was created in CommonNinja. Karem from CommonNinja not only fixed my problem but also advised myself on sorting... See more

Rated 1 out of 5 stars

Absolutely hopeless. Designed a Right Click protect widget embedded the code into Wix platform. It never worked. Repeated making the widget again, embedding the code and testing still didn't work. Co... See more

Company replied

Rated 5 out of 5 stars

This is the first and only tool so far that I can use the AI chat feature to actually help me build, improve, and customize a widget for our website. I'm not a technical person AT ALL, and this thing... See more

Rated 5 out of 5 stars

Common Ninja's breadth of plugins fulfills a variety of use cases and provides tremendous value to no-code web designers. The ease and speed at which content can be created and added to websites are m... See more

Company details

  1. Software Company

Written by the company

A no-code app market for website creators


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4.2

Great

TrustScore 4 out of 5

164 reviews

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Rated 1 out of 5 stars

Support not good, product not intuitive

Can't get the filter to work so that more than 5 reviews will show. Support is very basic, in that I send details of the issue and they keep sending one sentence answers back! Not useful at all. Basically I've given up with them! Not sure if it's a language issue or something else!

I'm someone with a software developer background but this plugin is just not intuitive, plus the help documentation really isn't good either. Again very basic and lacks detail.

Would love to have used this, but sadly I'm gonna have to keep searching. Currently using Endorsal but it costs a lot of money for what I need, which is why I am looking to switch.

February 9, 2024
Unprompted review
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Reply from Common Ninja

Thanks for the feedback Simon and we're sorry to see that you had a bad experience with our platform. We'll be happy to help you to get to the results you want. Can you reach out to our support team directly? support@commoninja.com

Rated 3 out of 5 stars

It works great with shorthand, but...

It works great with shorthand. I tried hotspot. But this method is out of the question for me because you always have to have the subscription running.
I prefer the one-time payment (possibly with updates).
Common Ninja is also in trouble because of the GDPR. I can't sell this to my customers.

And what is, if you cancel? Does the widget still work ?

February 12, 2024
Unprompted review
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Reply from Common Ninja

Thanks for the feedback. We do offer both monthly and annual plans, and you can cancel anytime you want. Regarding GDPR, we're fully compliant with GDPR, so we'll be happy to learn more about your concerns.

[edit] if you cancel the widget will still work, but it will be limited to the free tier's features.

Rated 3 out of 5 stars

good side and bad side

wifget is very good, does its job and has several ways of customization. The problem is that it weighs a lot on the site.

February 5, 2024
Unprompted review
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Reply from Common Ninja

Thanks for the review Marcos. We'll be happy to improve that. Can you kindly contact our support team with all of the details? support@commoninja.com

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Rated 5 out of 5 stars

Amazing customer service!

Very easy to use. The interface is very user friendly, and we've had no issues what so ever. The team's service was amazing, they really helped with everything we needed. Definitely recommended!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great widgets

Great widgets, great value. The editor is very easy and the customization is great. Very good pricing. I’m new but I can tell the product and customer service will be a great fit for me. If your looking for good tools and widgets to add to your site at a great price than this is where you’ll get that.

January 20, 2024
Unprompted review
Rated 4 out of 5 stars

Overall great and easy to use

Overall great and easy to use! The calendar widget doesn’t transition well when looking at my website from a mobile device is the only flaw.

January 16, 2024
Unprompted review
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Reply from Common Ninja

Thanks for the review and feedback! Which one of our widget do you use? We'll be happy to improve it :)

Rated 5 out of 5 stars

I was looking for a free comments…

I was looking for a free comments widget and found common ninja. It was just right for my specs, I edited it and installed on my web site but the comments were not getting displayed. I struggled for a day, trying all the suggestions that common ninja's support guy, Daniel, was giving me, but to no avail. I thought, well, they don't care about clients who picked the free version, I guess. But I was wrong!!! Daniel identified the issue that prevented my comments from being displayed and they made the necessary fix in like 10 minutes. He told me to try again and voila -- the comments are there, I tested and I am very grateful for the support and quality of the widget from Common Ninja!!! Thank you, Daniel.

January 15, 2024
Unprompted review
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Rated 4 out of 5 stars

Don't worry about the 4 star rating as…

Don't worry about the 4 star rating as I never think that any service is an absolute perfect 5 star.
Common Ninja was just what I needed after scaling down my site from one of the big (expensive) site builders to Big Cartel which is also what works for me but was missing a few addons which Common Ninja had. Easy to set up. Not overly expensive. Looks great on my new site.
Highly recommended.
Thanks Common Ninja.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Charged even though I cancelled

I signed up for a trial and cancelled during the trial and yet have been charged an annual subscription just now.

*UPDATE* Yes, I did contact the customer service team, and I was issued a full refund so they have now asked me to change my review, but the point of the review is that I cancelled and was still charged for an annual subscription, which could have very easily slipped in with all my other business expenses and just continued to renew each year. When I cancel a service and receive confirmation of that cancellation, I should not have to chase it further and use up valuable business time.

December 11, 2023
Unprompted review
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Reply from Common Ninja

Hey, thanks for the feedback. Have you tried to contact our support team? If you haven't used the product you'll get a complete refund.

*UPDATE* We're definitely agree and terribly sorry for that, and we'll check internally why did it happen to make sure this won't happen in the future.

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Rated 4 out of 5 stars

Powerfull and cheap tools for efficiency

I'm using the job board widget for our website. It is just the tool we needed to speed up our workflow and manage tasks without contacting our web team every time, and at a great price.

It's great that you can explore the widgets and try them out before signing up and implement and test them before paying.

I run into a few issues already, but the customer support has been great and fast!

Only four stars as i had startup issues, and it's missing widgets like linedin embedding that would have been really usefull for us too.

December 13, 2023
Unprompted review
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Reply from Common Ninja

Thanks for the review Kirstine, it means a lot to us :)

Regarding the startup issues - we'll be more than happy to fix these (if they haven't been fixed already), and LinkedIn embedding is definitely something we plan to support in the future.

Rated 1 out of 5 stars

It is not ready as a paid service.

It was very confusing to get started, even after I paid I didn't know what to click to get started.

google and bing rss items are duplicating many times.

The key to YouTube feeds are the playlists NOT the channel-list. Nobody wants an uncontrollable list of hundreds or even thousands of videos in an entire channel.

The manual height adjustment is not good, now-a-day these needs to be fluid with no scroll bars

Your trial version is very limited therefore these problems can not be known until after people made the purchase.

December 1, 2023
Unprompted review
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Reply from Common Ninja

We're sorry to read that this is the experience you have with our widgets and we'll be happy to work with you to solve the issues you mentioned. Would you mind contact the support team directly? support@commoninja.com

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Rated 5 out of 5 stars

These guys are so awesome

These guys are so awesome, they implemented a feature request in the matter minutes after my request. Top notch! I look forward to more scripts and widgets from them as it will make user interaction much higher. Thanks again!

December 2, 2023
Unprompted review
Rated 3 out of 5 stars

I purchased the Google Reviews widget

I purchased the Google Reviews widget. It's ok, but when I added it to my website I received an alert overnight from Google Search Console saying my website performance had dropped severely. When I looked into this, I found that the Common Ninja script had caused Total Blocking Time on my site to spike to a whopping 4,500 ms. I had a chat with GPT4 and the AI said that the script was likely not well optimised for performance. My solution was to create a custom script, as a container for the Common Ninja script, to ensure it loaded in a different way. Luckily I have some programming skills. If you don't, I don't suggest using this script.

November 30, 2023
Unprompted review
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Reply from Common Ninja

Thank you so much for you valuable feedback. We continuously working to improve our widgets and script's performance, and we'll be happy to learn more about your experience and solution. Would you mind contact our support team directly? support@commoninja.com

[edit] we've been working on our script in the past few days, and we believe we drastically improve our widget loading times and performance :)

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