Compare Power (Best Energy Plans) Reviews 3,666

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, finding the website easy to navigate and efficient for comparing different plans. Many highlight the excellent customer service, noting that representatives are knowledgeable, helpful, and make the process stress-free. People appreciate the transparency in pricing and the ability to find cost-effective electricity plans, often saving them time and money. However, some customers were dissatisfied with specific issues, such as plans not being available as expected or delays in service activation. A few people also had concerns regarding rates or experienced problems related to service addresses, which sometimes led to unexpected fees or difficulties with their chosen provider.

What people talk about most

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and efficiency.... See more

Service

Customers had positive experiences with service. Many reviewers praise the seamless transition between... See more

Price

Reviewers highlight positive aspects of price, consistently finding good and cheap rates. Many customers... See more

Website

Consumers find the website to be a positive experience. Many reviewers praise its ease of use for comparing... See more

Customer service

Clients share positive opinions on customer service. Many reviewers found representatives to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience with ComparePower is nothing less than awesome. I am provided with my all the plans that providers are offering in my area, with all the benefits that that plan has. I also can filter ou... See more

Rated 5 out of 5 stars

The introductory questions asked were very useful in limiting the number of plans shown. The subsequent search filters brought it down even further. As a homeowner with solar, I found a plan without b... See more

Rated 5 out of 5 stars

Compare Power saved me time, effort, money, by finding the most cost effective electricity plan for my needs. Reps. are very knowledgeable about available plans, quickly directed me to a plan, answere... See more

Rated 5 out of 5 stars

I recently used ComparePower to find and register with a new energy provider, and the process was smooth and straightforward. The website made it easy to compare different plans side by side, so I c... See more


Company details

  1. Electric Utility Company
  2. Energy Equipment and Solutions
  3. Energy Supplier
  4. Green Energy Supplier
  5. Price Comparison Site

Written by the company

ComparePower is the most highly-rated destination for Texans comparing and ordering their best electricity plan. Over 5-million Texans have visited ComparePower.com as their resource for finding Texas Energy Company Plans, Rates, Ratings, and Reviews. Get back to your day, confident you aren't overpaying. Instead of spending hours calling and clicking around, on ComparePower.com you can complete your entire comparison and signup process in ~10 minutes. And, if you need help when making your decision, there are local Texan energy experts who will help you out via chat or by phone. Since 2009, ComparePower has had one single mission: Guide and support all our fellow Texans when choosing the right electricity plan for them. ComparePower has innovative, exclusive tools to help you understand the real cost of every plan we have available. We show total monthly and annual pricing based on your home size, and you can use your past usage history to see what every plan would cost based on your usage patterns across different seasons. After comparing your options and evaluating pricing for multiple competing light companies in one place, you can sign up online or over the phone instantly. A true one-stop shop, backed by real Texans who understand you and the confusing nature of energy shopping. We are here for you and will help you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience

I was able to research and locate the best power plan to save money for the next year. The site gives very detailed data and I was able to use analysis for my specific goal to find the best electric rate for my needs.

July 19, 2025
Unprompted review
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Rated 2 out of 5 stars

You gave the wrong service address and…

You gave the wrong service address and the wrong EIISD. I do not live in corpuschristi Tx. I live in Eden Texas. I gave you my EIISD and APG&E has a different one. The transfer was to take effect 7/21/25 not 8/07/25.

July 19, 2025
Unprompted review
Compare Power (Best Energy Plans) logo

Reply from Compare Power (Best Energy Plans)

Hi Jerry,
Just checked your order. You selected this address yourself, and you selected the start date to take affect 8/7/2025. I do see you were trying other addresses at some point, but in the end, you selected to start on 8/7/2025, and the Cimarron Blvd address in Corpus Christi. I understand it can be frustrating when you don’t get what you expected, but in this case you did select that address and you did select an 8/7 start date. There’s not much we can do if you select something yourself, but as always we are here for you and will help you. Give us a call tomorrow and we’ll help you out. 214-865-6511

Rated 1 out of 5 stars

Misled by the rate

Misled by the rate. Now I am locked in to a price quite higher than I was paying.

June 7, 2025
Unprompted review
Compare Power (Best Energy Plans) logo

Reply from Compare Power (Best Energy Plans)

Hey there Bernadette. Went and investigated your order, and found that you ordered a plan that has bill credits. Depending on your home's usage, bill credit plans could save you money. Texas energy companies get pretty shady with their pricing, and that's exactly what we are here to help shine the light on, to find you the best price for your specific home and preferences. We suggest and show you that the best way ti understand your True Cost when shopping is to load up your homes energy usage (https://members.comparepower.com/shop_usage). When switching, having your home's usage applied to see the total annual cost of plans - instead of these confusing "cents per kWh" prices - is the absolute best way to shop. Short of that, when moving, the best anyone can do is estimate your new home's usage profile, and find you a plan that will be priced best for that usage. If you are confused about any of this, we would be happy to help. We writes loads of stuff about just this problem, it's the energy companies that Compare Power is here to help you win against. Sorry you felt you were “misled”, but the price you got quoted is in fact the price... it's just for a specific usage of 1000 kWh. We would NEVER mislead you... we are you.. are are actual Texans who build Compare Power to help you win, not lost, when choosing and energy company. Did you already reach out to us for guidance? If not, please do... support@comparepower.com, or call us 214-865-6511. We are on your side, I promise.

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Rated 5 out of 5 stars

It was pretty simple

It was pretty simple. You just have to be careful not to click anything until you’re ready because I clicked one thing and was under contract thinking that it was going to give me a Campari

July 18, 2025
Unprompted review
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