ComparetheDiamond.com Reviews 

2,306
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I just wanted to say thank you so much. Clive from start to finish, you kept me in the picture , gold cross with diamonds and my wife thinks it is absolutely beautiful .👍👍

Company replied

Rated 5 out of 5 stars

I took in a ring for cleaning and a necklace for repair, and had a fantastic experience from start to finish. Clive is a true master of his craft. When I picked up my ring, I was genuinely amazed by h... See more

Company replied

Rated 5 out of 5 stars

Clive Billing as always been very helpful and always been able to provide an excellent service, sometimes like on this occasion at very short notice. Product he supplies is to a very high quality. I c... See more

Company replied

Rated 5 out of 5 stars

I bought my wife's engagement ring from diamongeezer nearly ten years ago and was very happy with it and the buying experience. I therefore recently ordered an eternity ring through comparethediamon... See more

Company replied

Company details

  1. Jeweler
  2. Diamond Dealer
  3. Jewelry Designer
  4. Jewellery Manufacturer
  5. Jewelry Store
  6. Wedding Service

About ComparetheDiamond.com

Written by the company

Comparethediamond.com are a second generation family firm & probably the most decorated online diamond jeweller.

Formerly DiamondGeezer.com, ComparetheDiamond.com are proud of their many awards and accreditation's and rather modestly state that 'nearly 50 years in the diamond & jewellery manufacturing business and we seem to be getting the hang of it'. Browse their website, read their testimonials, look at their designs, you will soon be very assured, they absolutely know what they are doing.

Who are ComparetheDiamond.com?

Written by the company

You should know....
ComparetheDiamond.com formerly DiamondGeezer.com have been featured on Trustpilot since June 1st 2011. They report that after 10 years online 47% of their business is from returning customers, referrals or recommendations. ComparetheDiamond.com have a large state-of-the-art design facility and can and will make anything you like. Everything that they sell is designed and manufactured in their award winning workshop in the U. K. ComparetheDiamond.com offer free next day ring sizing, if you want to surprise or you get it wrong. Tweaks and changes are also a next day no-charge service. If ComparetheDiamond.com fail to satisfy, or she says 'NO' you get 100% of your money back. ComparetheDiamond.com are a 'people-come-first' company and speak with all of their customers, keeping them informed at every step. ComparetheDiamond.com are always there to help with a simple, uncomplicated expertise which will enable you to make an informed, qualified decision.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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5.0

All reviews

(2,306)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I absolutely love my ring

I absolutely love my ring. A huge thank you to Clive and the team for turning an idea into something really special. I had never thought I would buy a diamond ring remotely but the process has been faultless. I have liked the process of having time to think about what I want, without the pressure that is usually associated with jewellery shopping.

I have no doubt I will be a returning customer … I have a plan for the upgrade of my engagement ring and look forward to starting this process soon.

Thank you again and merry Christmas

December 24, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled you're absolutely loving your ring. It was a pleasure to work with you and bring your vision to life. We understand the importance of a relaxed and pressure-free experience, and we're delighted it lived up to your expectations. We look forward to assisting you with your engagement ring upgrade soon.

Wishing you a very Happy New Year!

Rated 5 out of 5 stars

Simply outstanding on quality

Simply outstanding on quality, service and price. I am absolutely delighted with my ring, the quality is of the highest standard. I needed to have it resized and a prepaid service was provided and I received my ring back within 4 days, fully insured. Would not hesitate in recommending this Company to anyone.

December 24, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for your wonderful feedback! We're thrilled you're delighted with your ring and the quality of our service. We're glad we met your expectations.

We appreciate your kind recommendation.

Rated 5 out of 5 stars

Brilliant service, excellent prices

I have purchased from this company twice, both for my wife's engagement ring and ten years later a diamond eternity band. On both occasions the service has been first class. In fact I think I spoke with the same people on both occasions, one being the owner and the other a very helpful and knowledgeable customer service representative named Louise. They have loads of choice and can literally create whatever you have in mind. The engagement ring was set differently to what you would see in most jewelers. I had an idea of what I want and they delivered on everything. They have even helped me out on short notice and are really quick to help with anything that comes up further down the line, e.g. re-size, clean etc. Would use them again and again.

September 2, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. It's always a pleasure to work with such lovely customers. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

I used Compare the diamond for both my…

I used Compare the diamond for both my fiancé’s engagement ring and my own wedding band. The service throughout was friendly and informative and the quality of both rings was exceptional.

Should I ever have to propose again I would have no hesitancy on going back to Compare the Diamond.

November 19, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for your wonderful review! We're thrilled you loved both rings and had a great experience with us. Wishing you all the best—and here’s to hoping you’ll never need to propose again! 😊💍

Rated 5 out of 5 stars

Two words: Truly fantastic

Luke and Louise gave very personal advice and stood by me with advice during the whole process of design and decision making. They were absolutely fantastic. The result is beyond my expectation. Thank you so much!

November 13, 2024
Unprompted review
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Reply from ComparetheDiamond.com

We're over the moon to hear that your experience with us was a fantastic one. Thank you for taking the time to leave such a lovely review. We look forward to designing something else, just as sparkly, for you in the future.

Rated 5 out of 5 stars

Above and beyond - 5 stars are not enough!

My husband surprised me with a gorgeous Eternity ring a few years ago from Compare the Diamond via a recommendation from a friend. He was totally impressed by this company from start to finish and I was absolutely blown away with my stunning new ring. Recently Luke and the team made a repair and did a band clean and polish and once again we were delighted with the amazing, above and beyond service - can't thank them enough xx

November 4, 2024
Unprompted review
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Reply from ComparetheDiamond.com

That’s fantastic to hear, Karen. We’re thrilled you’re still so happy with your beautiful ring. It’s always a pleasure to help our customers. Thank you for your kind words and lovely 5 stars!

Rated 5 out of 5 stars

Outstanding service and quality

I had an eternity ring made by compare the diamond (or diamond geezer as they were know back then) for my wife 14 years ago and she was delighted with it, so returned a month ago to have some diamond earrings made for my daughter’s 21st. Service second to none and diamond earrings amazing. Would not hesitate in recommending and will be returning again for the next “milestone” present, my wife’s 60th! Many thanks again to the team at Compare the Diamond!

October 30, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for your kind words! We're thrilled to hear that you and your family have been happy with our service and products. We hope your daughter enjoys her new sparkles and look forward to helping you celebrate your wife's 60th birthday!

Rated 5 out of 5 stars

Amazing quality and very competitive…

Amazing quality and very competitive prices. I would highly recommend Comparethediamond.com I made 3 purchases already and will be back for more.Thank you Clive and Louise. Your service was outstanding.

September 27, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thanks so much for your amazing review, Anna! We’re so happy you love your sparkles and our service. We can’t wait to help you design more!

Rated 5 out of 5 stars

The engagement ring is absolutely…

The engagement ring is absolutely stunning! It's the perfect symbol of love and
commitment.

August 21, 2024
Unprompted review
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Reply from ComparetheDiamond.com

That's fantastic to hear! We're thrilled that you're so happy with the engagement ring. We hope it brings you joy for many years to come.

Rated 5 out of 5 stars

If I could give more than 5 stars I…

If I could give more than 5 stars I absolutely would. This is the second time me and my husband have purchased from this company and honestly wouldn't go anywhere else. From the start the team interaction to receiving my stunning rings in amazing packaging,l couldn't want for anything else. I want to thank them so much and especially to Clive who is a true gentleman and very helpful indeed.|
Thanks until the next time…
Allison Young

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

The product and the service were of excellent quality…

The product and the service were of excellent quality. What is more they are very nice people to deal with and in this case a visit to their offices to work out our requirements first hand was a very satisfying experience. The staff are relaxed and friendly and the location is in a superb area of the country which further enhanced our visit .

July 26, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thanks so much for your amazing review. We're over the moon to hear you had such a positive experience and loved meeting you both. It’s always our goal to provide top-notch service, so it's wonderful to know we hit the mark. Thanks again for taking the time to share your thoughts…. Ps: We totally agree! The Cotswolds are pretty magical, aren't they? Glad you enjoyed your visit!

Rated 5 out of 5 stars

Quality 100% = Highly Recommended

Compare the diamond.com (formerly Diamond Geezer), have made me three Diamond rings in the past, the designs were of my own choosing and they were made with meticulous quality to my design. I highly recommend their professionalism, regular updates to their customers & more importantly their jewellery making skills. 10/10

August 16, 2024
Unprompted review
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Reply from ComparetheDiamond.com

We’re so glad you love your rings! It’s wonderful to hear that we were able to bring your custom designs to life and we are delighted that we exceeded your expectations each time. Thank you for continuing to choose comparethediamond.com!

Rated 5 out of 5 stars

Incredible quality and service!

Luke and the team have been incredible over the years. They have been instrumental in creating an engagement ring, a set of earrings, and our wedding bands. Could not have asked for a better service and quality! Nothing is too much for them, they go above and beyond to ensure you get the design you envisioned. Would never go anywhere else for jewellery!

August 14, 2024
Unprompted review
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Reply from ComparetheDiamond.com

We're so thrilled to hear that we could be a part of creating such special pieces for you and your partner. It's incredibly rewarding to hear that we exceeded your expectations. Thank you so much for your wonderful review! We can't wait to see what we create together next.

Rated 5 out of 5 stars

I previously designed and purchased my…

I previously designed and purchased my partners engagement ring with compare the diamond. They were friendly, very professional and their customer service was five star. I chose a diamond that was available at the time and the perfect diamond for a perfect girl became available even after the order was placed, which they quickly pulled strings and organized the change over for me. Very easy and stress free. The workmanship was on point.
Even when the ring needed resizing down the line they offered to do it free of charge.
This service was so good that I had no doubt in who I wanted to make the wedding bands. Unexpectedly my mother in law was taken in to a hospice for end of life and they where given our situation and order on a Friday and it was ready for Monday even though they were busy. Massive thank you to luke, Clive and the team at compare the diamond for being brilliant in this hard time. It meant the world

August 12, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for sharing your experience. Our team always strives to go the extra mile to ensure everything is perfect for our customers, and it's heartwarming to hear that we could help during a challenging time, we're truly honored to have been able to create your engagement ring, wedding bands, and be there for your family when it mattered most.

Rated 5 out of 5 stars

Process was easy

Process was easy, fantastic service from you guys. Thank you to everyone at Compare the Diamond😘🤗

July 24, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for the wonderful feedback! We're so glad you found the process easy and enjoyed our service. It was a pleasure assisting you. 😊💎

Rated 5 out of 5 stars

Thankyou again!

Just wanted to say thankyou again, it’s beautiful! Couldn’t have asked for more, you also made it super easy the whole way through the process.

August 6, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much! We're delighted that you're happy with the result and found the process easy. It was completely our pleasure!

Rated 5 out of 5 stars

Unbelievable service!!

Unbelievable service! Couldn't recommend these guys enough! Thank you so much :)

July 5, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your recommendation means a lot. 😊

Rated 5 out of 5 stars

Excellent customer service

After some initial issues regarding a ring resize I have to say the customer service has been great. I paid for a ring valet and resize then heard nothing else off the company and thought I had been scammed. Upon reaching out it turned out that the fault was with Royal Mail not the company. Compare the diamond were quick the rectify the issue and have issued a full refund for the service. Thank you again for the quick response and help.

May 11, 2024
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Reply from ComparetheDiamond.com

Greetings Dale - We were very sorry too hear of the issue and your understandable frustration, a mutual frustration, might I add. Delighted it is resolved and thank you for sharing you experiance. Our resizing service is a next day service, when the Royal Mail are on form, which to be fair, they generally are.

Best Regards

Rated 5 out of 5 stars

Excellent!!!!

Excellent. Stop looking anywhere else. These people know what they’re doing! Just excellent service start to finsh!

May 7, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you so much for your 5-star review! We're thrilled to hear you had such an excellent experience. Your kind words mean the world to us. If you ever need anything else, you know where to find us! 😊

Rated 5 out of 5 stars

I am absolutely thrilled with my…

I am absolutely thrilled with my beautiful diamond earrings.
Great customer service, I would definitely use them again. Thank you so very much.

May 16, 2024
Unprompted review
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Reply from ComparetheDiamond.com

Thank you for your kind words! We're so happy you love your diamond earrings. It was a pleasure assisting you, and we look forward to working with you again. Enjoy your new earrings!

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