Compass Reviews 44,263

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Hi.. Just wanna thanx Soisy for his trust and possibilities given to me for long terms payment without interest without lots of questions and documents. I'm a huge online buyer for personal use and bu... See more

Rated 5 out of 5 stars

I applied for a simple personal loan. They approved it without much hassle. Even though interest rate is a bit high, better than other Italian traditional banks.

Company replied

Rated 4 out of 5 stars

Thanks a million, Compass! I just wanted to express my heartfelt gratitude for your kindness, availability, professionalism, and above all, your lightning-fast turnaround time. You helped me complete... See more

Company replied

Rated 5 out of 5 stars

Thanks for compass for helping people like me...it's so easy the processing and releasing money if you have all documents they needed... thanks again and continue helping people...❤️❤️❤️

Company replied

Company details

  1. Bank
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Financial Institution

Written by the company

Compass è la società finanziaria specializzata nel credito al consumo che dal 1960 ad oggi ha aperto oltre 20 milioni di pratiche di finanziamento, con oltre 60 anni di esperienza, più di 3 milioni di clienti e una rete di oltre 340 filiali sul territorio. - Per chi cerca un prestito personale veloce, Compass offre un processo di richiesta semplice e digitalizzato, con tempi di risposta rapidi, spesso entro un giorno lavorativo. - La combinazione tra canale online e presenza fisica consente di scegliere tra autonomia digitale e supporto diretto in filiale. - Chi valuta soluzioni di finanziamento presta sempre maggiore attenzione a trasparenza, chiarezza delle condizioni e flessibilità. In questo contesto, Compass si distingue per un approccio chiaro nella presentazione delle offerte e per la possibilità di adattare il prestito alle diverse esigenze personali. - La richiesta può essere avviata online in pochi passaggi, oppure gestita con il supporto di un consulente, per chi desidera un confronto più approfondito. Tempi rapidi, affidabilità e capillarità sul territorio rendono Compass una soluzione concreta per chi desidera accedere a un prestito personale in modo semplice e consapevole. - Compass oggi è una delle più grandi e solide realtà del panorama nazionale. Compass è disposizione dei propri clienti su: 1. www.compass.it 2. servizio clienti tel: 0248244412 - Per fissare un appuntamento: contattare 800-774433


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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Rated 5 out of 5 stars

I was quite impressed by the efficiency…

I was quite impressed by the efficiency and professional service of this company. The loan was approved in a couple of days and without any further complications and million questions. Highly recommend them.

February 16, 2023
Unprompted review
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Reply from Compass

Ciao Ash, grazie mille per la tua cortese recensione. Restiamo a tua disposizione con i nostri prodotti, con i nostri prestiti, con le nostre carte e con la cessione del quinto. Buona giornata, il Team di Compass

Rated 1 out of 5 stars

system based on racism - unprofessionalism

They seem to be racists, or a system based on racism, even without checking any financial information capability, and just by confirming that I am not a European union born, I get that my application is not accepted !!! really disappointing.
Update 31/05/2025: Obviously apart from that they can not give you an explanation of how they work or why they cancel, after 2 months I find that they inserted their refusal to pay on installments inside the CRIF system which impacts my credit scoring and by asking to remove it they refuse saying that it is automatic ! I dont understand how can they refuse to process a payment in installments without looking at your income and they also cause harm to you !!! completely spam !!

Just to say that I have already used payment in installments for my purchases and also some of them also refused my application, but not a single one impacted or had been registered in my CRIF profile !!

March 15, 2023
Unprompted review
Compass logo

Reply from Compass

Good evening Ahmed,

we were deeply impressed by your feedback and would like to reply to you to remove any possible misunderstandings.

Out of deep personal before professional conviction all of us at Soisy team unequivocally reject any form of discrimination towards anyone and treat each person with equal consideration and respect.

Our proprietary evaluation algorithm returns a score in terms of a risk index (which is based, for example, on the ratio between existing commitments, declared income and requested amount, information from credit databases such as CRIF, number of requests in the last period pending/rejected by other institutions, or on the contrary, absence of commitments in the last 24 months, which prevents a prediction of credit behaviour...).
If this risk index is not in line with our requirements for obtaining a loan, we are unfortunately forced to reject the application.
We would like to emphasise that these are purely statistical methods, based on variables and classes of data: this does not mean that the person who requested the loan would not be able to repay it, but simply that due to some of his or her characteristics he or she is at that time at a higher risk than others and not sustainable for us.

That said, we regularly finance people who apply for funding from outside the EU; the only constraint we have is that we cannot accept US citizens, because US law requires special reporting requirements that are very complex for us to manage.

If you think there has been some mistake, feel free to contact us at supporto@soisy.it!

Rated 5 out of 5 stars

Agenzia di pontecagnano

Bravissimi, professionali e veloci

February 26, 2023
Unprompted review
Compass logo

Reply from Compass

Ciao Iole, grazie mille per la tua cortese recensione. Restiamo a tua disposizione con i nostri prodotti, con i nostri prestiti, con le nostre carte e con la cessione del quinto. Buona giornata, il Team di Compass

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Rated 5 out of 5 stars

Thanks for helping people

Thanks for compass for helping people like me...it's so easy the processing and releasing money if you have all documents they needed... thanks again and continue helping people...❤️❤️❤️

January 29, 2023
Unprompted review
Compass logo

Reply from Compass

Ciao Warly, siamo contenti per esserti stati d’aiuto con un nostro prestito. Buona giornata, il Team di Compass

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