The rent increases are insane. My unit rent went to $365 if @ late $452. Shady practice. Had an issue with staff and was told no corporate number. District manager never called back. Stay away.
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See what reviewers are saying
So the address on Allegheny is somewhat 50/50. U you Do you have people like Britt who will go above and beyond her, you can’t cheat it where it comes from Service and it’s really not even a big pro... See more
Personal service and help at the facility are great, but the frequent rent increases are not. We are a nonprofit organization that has a tight expense budget and the way too frequent rent increases ar... See more
I rented storage unit at #255 Allison Park, Pa this week. As soon as I opened the door Kelly behind the counter greeted me immediately with a smile. We discussed what I was interested in and she s... See more
Company details
About Compass Self Storage
Information provided by various external sources
Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
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2.0
Poor
2K reviews
Hasn’t replied to negative reviews
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They were very helpful and eager to…
They were very helpful and eager to please. The vacilities were very clean and I loved the fact that it had access to bathrooms. They did price match comparisons so the price was good also. I am extremely happy with my choice!
December 13, 2019
Unprompted review
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Compass Self Storage 416 on Bells Ferry Rd, Acworth, GA is the best!
It was a pleasure doing business with Compass Self-Storage - Bells Ferry (416) The facility is clean and secure. On site management is outstanding. Michelle and Addie are both helpful and a joy to work with. I had numerous discussions with Michelle before deciding to rent a unit and she always had time to answer all my concerns. I also purchased packing supplies there, which was helpful and convenient. Overall, it was the best storage experience we have ever had.
December 13, 2019
Unprompted review
I am kicking myself for not moving to…
I am kicking myself for not moving to Compass before now. The team is very welcoming, extremely attentive, and perfectly organized. The price is right! The location is awesome! The cleanliness is impressive! So glad I am now at a GREAT self storage center! Yay!
December 13, 2019
Unprompted review
Convenience
December 13, 2019
Unprompted review
Clean facilities
Clean facilities, good prices and pleasant personnel. Thanks
December 13, 2019
Unprompted review
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Great costumer service.
December 13, 2019
Unprompted review
Thank you Tyron Brown!
Tyron Brown was just exceptional in assisting me with reserving a storage unit. He was great. No better person representing Compass Self Storage.
December 13, 2019
Unprompted review
Very professional and knowledgeable…
Very professional and knowledgeable ladies in the front office. Great pricing and discounts for 1st time customers. Easy access into facility and good hours.
December 13, 2019
Unprompted review
Your agent Chad was awful and told me a…
Your agent Chad was awful and told me a set price for my unit under $100 per month. Now I'm paying a great deal more.
December 13, 2019
Unprompted review
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Fantastic service and great employees
Fantastic service and great employees who are super friendly and helpful. The facility has easy access and very organized and clean
December 13, 2019
Unprompted review
Rental
Everything so far has been great. Due to the price though I will have to give it up next month.
December 13, 2019
Unprompted review
I wish I didn’t have to store my boat
I wish I didn’t have to store my boat, but I do and Compass Self Storage has been very accommodating. Friendly folks and very easy to deal with.
December 13, 2019
Unprompted review
Service
Service, location and price were perfect for me. I was glad to find Compass Self Storage and Julie was wonderful to deal with.
December 13, 2019
Unprompted review
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Great storage place !
Tina gave us our tour when we trying to decide which place to store our belongings. She walked us through all the different sizes and what we could store in each size. Mike helped us when we were looking for a moving truck and helped answer all of the little questions we had. This is a great place to store your belongings. I feel safe if I ever have to go alone and everything is always easily accessible.
December 13, 2019
Unprompted review
Very nice people answer all my…
Very nice people answer all my questions they were patient very well organized and helpful
December 12, 2019
Unprompted review
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Very good service
December 12, 2019
Unprompted review
Joe is great
Joe is great. Prices are competitive and the storage area is clean and neat.
December 12, 2019
Unprompted review
The people have been very helpful and…
The people have been very helpful and friendly. Great place!
December 12, 2019
Unprompted review
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