Complete Prime Residential Reviews 

Chrystalla has been fantastic. Great communication and very helpful throughout.

This is my first time rent the house on sheffield.Chrystalla was perfect as my letting agent. She always answered all of my queries promptly and helped me out the best she could.She was always nothing but professional, friendly and polite!

We've been with Complete Prime for about a year now. We rented a property through them in Leeds and are pleased with their services (promptly addressing issues/queries once you've moved in and maintaining a friendly relationship throughout).
Our current property manager, Chrystalla, is professional, dedicated and friendly towards her clients.

I recommend Chrystalla Kaila and Complete Prime for anyone looking to rent a property.

Katie has been so proactive, professional & so helpful from the start of my purchase to the end. She has assisted me & gone above necessary to guide & support me through a stressful process of moving home. She is true asset to Complete Prime Residential Ltd. Thank you Katie !

Shamira Dar is very responsive and professional. She protects our interests and her communication is always to the point.

Chrystalla Kaila Was really helpful and makes our applications awesome, happy to have her as a property manager

I really appreciated the help i received from one of the team Chrystalla, very friendly and assisted in answering questions that i had. really appreciated it and everything so far has been clear and easy to understand

Awful experience with Complete. I felt disrespected, mistreated and quite frankly discriminated against. I would not recommend anyone to ever do business with them. They specialise in managing properties for overseas landlords (mostly in China). Probably have many expat tenants/non British tenants who have no idea what their rights are as a tenant. No customer serice, no integrity and unethical behaviour. I can say with 100% certainty most of the positive reviews are Fake.

EDIT - response to below
Again, these people do not care and provide you with AI generated answers. Worried for all the internationals who will be duped by this agency.

The company and the person in charge are very good and helpful.

I recently had the pleasure of working with Harry Emsall to secure my new apartment, and I must say, the experience exceeded all expectations. From start to finish, Harry demonstrated a level of professionalism and dedication that truly sets him apart in the industry.

Harry was exceptionally well-spoken. He communicated clearly and effectively, he was always articulate and professional.

What truly stood out to me was Harry's willingness to go above and beyond to assist me. He was proactive in solving the problems I was facing with referencing and worked tirelessly to ensure that I moved into my apartment in a timely manner. His dedication to customer satisfaction was evident in every interaction, and I am incredibly grateful for his assistance.

I cannot recommend Harry Emsall highly enough. If you're in need of a property agent who is patient, well-spoken, and genuinely committed to helping you find your dream home, look no further. Harry is truly exceptional at what he does, and I am grateful to have had the opportunity to work with him.

Thank you, Harry, for your outstanding service!

My application process was lengthy only because I had issues with my guarantor providing the information given she was in hospital. However, the team was extremely kind, helpful, and understanding, Kirsty, Harry, Shamira, and everyone else that we spoke with.

The most frustrating part about the application was the good lord agency, which is difficult to contact since all you can do is text them via the chatbot.

Nonetheless, our gratitude mostly goes to Harry. Harry always got the job done. Every time we had an issue, he would follow it up and it would get done in a shorter time. When we had a challenge, he offered us a creative solution. Extremely efficient!

I was contacted immediately after sending email, for my first contact.
The experience with Complete starts well, I hope that will continue that way!

Our experience renting with Complete Ltd has been excellent from past one month since we moved in to the new property. Quick responses to our concerns and friendly office staff have made the process smooth. No major issues encountered yet; would recommend to other professionals. Special thanks to Archie Leadbetter - the property manager, for his timely communication and assistance.

My Complete agent, Harry Emsall, is very helpful especially he helped me to claim for content insurance compensation when my flat suffered from water leakage. The process lasted for about 1 year and Harry was very patient to contact with the insurance agent again and again. I feel satisfied that i got the compensation finally

Ryan Coucill is nice to work with as his emails are always polite - Thank you Ryan

Harry was absolutely fantastic as my letting agent. He always answered all of my queries promptly and helped me out the best he could.
He was always nothing but professional, friendly and polite!

I'm a new tenant who just signed the contract. Harry E is my property manager, and he was assisting me through out the application process. He is very helpful service and it was always great communication! Would recommend!

I live in a rented flat and Ryan has been agent from almost last two years. I only have a positive experience with him. Always open to talk, via email or phone, and helping me with issues with the flat or the building very quickly.

Safiyya very good service

Safiyya is a highly responsive account manager and is able to deal with various requests in a quick and efficient manner