Complete Physio Reviews 

2,276
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for their incredible professional expertise, dedication, and completely tailored treatment plans that truly support personal recovery journeys. Customers also deeply appreciate the warm, welcoming environment and the exceptionally clear, helpful explanations provided throughout their ongoing therapy sessions. Some reviewers were not happy with the communication and felt the overall care received fell far below acceptable professional standards. A few people also mentioned experiencing a frustrating lack of proper follow-up, poor results, and medical procedures that completely failed to help their condition.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as highly professional,... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and clear explanations... See more

User experience

Customers expressed deep satisfaction with their user experience, highlighting tailored treatment programmes... See more

Customer service

Consumers express deep satisfaction with customer service, praising staff for being thorough, empathetic, and... See more

Product

Reviewers highlight great satisfaction with the product, noting that it is completely tailored to individual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alex Manos is an exceptionally talented leader, with a keen commitment to meet his client where they are in their physio journey, and craft a thoughtful plan towards healthy and lasting mobility. He h... See more

Company replied

Rated 5 out of 5 stars

I have visited the clinic twice and met Chris who is brilliant who has on both occasions evaluated and recommended the correct treatment . I would highly recommend him and his team Achille

Company replied

Rated 5 out of 5 stars

I had a bad fall on to my back and honesty didn’t know what to do until a friend literally saved me with her Complete Physio recommendation. The level of expertise is extremely high and the well cho... See more

Company replied

Rated 5 out of 5 stars

Lexi Tanase at Complete Physio is an amazing physiotherapist. Incredibly knowledgeable and genuinely dedicated to finding solutions that actually help. She has helped me with multiple injuries as well... See more

Company replied


Company details

  1. Physical Therapist
  2. Physical Examination Center
  3. Physical Therapy Clinic
  4. Sports Massage Therapist
  5. Sports Medicine Clinic
  6. Women's Health Clinic

Information provided by various external sources

At Complete Physio we are a team of highly specialised physiotherapists and health care professionals with years of clinical experience behind us. From our group of private clinics located across London we bring you The Complete Difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(2,276)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

David - great podiatrist 🦶

David the podiatrist was so helpful and empathetic with my infected toe, gave me a few options and it's now on the mend.

November 27, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

I'm a 61 year old nervous patient

I'm a 61 year old nervous patient ! I also have long covid so anxiety is the norm for me before any treatment, however none of this comes into play with Chris Myers at Complete Physio. Chris makes me feel totally confident about his treatment and I trust him 100% to just get on with whatever he needs to do. I have annual Ostenil injections for osteoarthritis arthritis in my knee. This is a game changer, and I am able to do all the sports like tennis and skiing thanks to his skill in administering the injections which make the knee stable and give me a lot of support. Thank you Chris. I highly recommend this treatment, and if you are thinking about this as an option, I highly suggest that you give it a try - you won't be disappointed!

November 26, 2025
Unprompted review
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Reply from Complete Physio

Thank you for your kind review. We are pleased you have had a positive and effective experience with us at complete-physio and with Chris Myers. We are truly grateful for your recommendation.

Rated 5 out of 5 stars

Painful shoulder injury

I have an intensely painful tendon injury in my shoulder (supraspinatus) but am very reassured by the detailed responses from my physiotherapist Dave Baker that everything will eventually work out. It’s always devastating to hear bad news and it will take time for this complicated sounding injury to heal but I’m hopeful with the regular support I’m getting that I will gradually gain back my strength and mobility. Thanks to all the kind people at Complete-Physio

November 24, 2025
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Reply from Complete Physio

Thank you for your kind and positive review and wish you all the best with your recovery process.

Rated 5 out of 5 stars

Always exceptional

Always exceptional. Outstanding expert clinician (Stuart) who has gone above and beyond to support me in my rehab. Personable, professional, skilled, empathic, dedicated - a superb physio. Complete provide excellent customer service and unmatched, exemplary clinical quality.

November 20, 2025
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Reply from Complete Physio

Thank you for your kind and extremely positive review and we are pleased you had such an excellent service provided by us at complete physio.

Rated 5 out of 5 stars

Steve was fantastic

Steve immediately diagnosed the issue and gave me the reassurance I needed that all was not lost post rotator cuff surgery. He gave me a clear plan to recovery and am already feeling stronger.

November 18, 2025
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Reply from Complete Physio

Thank you for your kind review and we are pleased you are on the right path to recovery.

Rated 5 out of 5 stars

Put totally at ease from the beginning …

Great information given and explained everything. Wasn’t rushed at all. Shown exercises and then was asked to do them myself so he could see l was doing them correctly. Program of exercises sent through to me that evening so l could start the next day. Follow up in a weeks time….. very impressed and would definitely recommend.

November 8, 2025
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Reply from Complete Physio

Thank you for your kind and positive review. We really appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional service

Exceptional service - thorough, knowledgeable and appropriately clear on the cause and required treatment despite any misguided notion I had to push on. The speed of organising an MRI and subsequent diagnosis was impressive! An extremely professional service. Highly recommended.

October 23, 2025
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Reply from Complete Physio

Thank you for your kind and positive review. We are pleased you experienced an exceptional service with us at complete physio and we are very grateful for your high recommendation.

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable. Created a great program for me. Saw me quickly which was important.

October 23, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Emerson always gives his full attention…

Emerson always gives his full attention to finding out the issue… his very knowledgeable…. Very satisfied with with his treatment.

October 20, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

My physiotherapist was very helpful

My physiotherapist was very helpful. He listened carefully to my concerns, conducted the necessary examinations, explained the possible options, and we decided on the best course of action for me. I understood everything and was satisfied with the result.

October 8, 2025
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Reply from Complete Physio

Thank you for your kind and positive review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Spent the time to get to the root of the problem.

October 5, 2025
Complete Physio logo

Reply from Complete Physio

Thank you for your positive review.

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