Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely recommend Complete Home Surveys

Would definitely recommend Complete Home Surveys. Their administrative staff are very polite and efficient. They had our survey booked in very promptly and responded to emails almost immediately. The report was completed within a few days of the survey being completed and was very detailed and well written. I haven’t had to clarify any information or raise any queries but have been encouraged to do so should the need arise. I would most certainly use them again.

June 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Would really recommend complete home…

Would really recommend complete home surveys! Really quick turn around on the survey and detailed report. Communication was brilliant and they walked me through the report afterwards which was really helpful being a first time buyer! Thank you to the team, especially Emma and Liam who dealt with me!

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional

I have used different surveyors in the past, but Complete Home Surveys are by far the most efficient. Liam was friendly, thorough and professional. We had our survey arranged quickly and received our report soon after the inspection. I would recommend these guys to anyone and would definitely use again if needed in the future. Thank you!

May 1, 2023
Unprompted review
Rated 5 out of 5 stars

Third time lucky

CHS Ltd are the third surveyors I have used and the best of the three, in respect of quick response times and clear processes. In addition, this survey inspection was particularly difficult to arrange with the vendors cancelling once and not turning up a second time, but Emma at the CHS Ltd office was persistent and got it booked as quickly as possible thereafter, and third time lucky1 Thanks Emma and CHS for all your help

June 7, 2023
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Rated 5 out of 5 stars

Very fast response and thorough survey

Received a call back within minutes of submitting the online enquiry form, and the survey was booked in within a few days of my initial enquiry.

Received the completed survey just a few days later and it was thoroughly done and completed to a highly professional standard.

February 28, 2023
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Rated 5 out of 5 stars

Professional

Professional, reliable and quick services. Ms Emma was very helpful, the report was really good and hassle free, many thanks, will return for another report for another property thanks

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend

Survey was arranged and completed with report issued very quickly. I also had a follow up call with the surveyor to talk through the report which was extremely helpful.

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Happy with service

Sean did a full structural survey for us in July 2022 and was very thorough. As well as the report he was happy to speak to me by phone and respond to queries afterwards by email. The other staff I spoke to were all friendly and helpful. Our purchase ended up falling through but I'd happily use Complete Home Surveys again.

July 11, 2022
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Rated 5 out of 5 stars

Great service. Would highly recommend.

Emma was really helpful and friendly. Survey was arranged quickly and report turnaround was fast.

The report was helpful & clear, and the Surveyor Sean was happy to have a call to chat through some of the recommendations in more detail.

Very happy with everything.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

Highly recommended!!

Emma helped so much she has great customer service and was quick and efficient with any queries I had! As a first time buyer everything was explained to me and the survey report came back really quick!

Couldn't thank and recommended enough!

January 11, 2023
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Rated 5 out of 5 stars

Highly recommended!

Emma and Sean were excellent!
I had a lot of questions before and after the report was delivered, and got all the answers I needed in a very short period of time!
The fact that they accepted card payment was also a strong reason why I went for them. The other surveyor I had quoted for was slightly more expensive I must say and only accepted bank transfer. At the point, I really needed to use the card for this transaction.
I am very happy with my decision and will definitely be using them if I ever need another survey done for future properties:-)
PS: the report was handed over a month ago, but I had a few questions following the searches done by my solicitor last week, therefore the most recent date of experience

December 14, 2022
Unprompted review

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