Complete Estate Agents Reviews 

We had a minor problem with the Garage Door Lock.We spoke to Completeproperty who contacted Windows of Distinction Ltd in Teignmouth.They attended at the property and sorted the Lock and also checked a couple of other doors.Well done to all. A good job done in a speedy manner.

I've left reviews elsewhere about the flat we rented, but here's a swift list of the issues my partner and I went through:
Mould
We had a few attempted break-ins due to the lack of security in our flat.
Rat in the building and flat
Deemed 'uninhabitable' by the building manager during a visit.
Faulty electrics
No hot water
Rude staff
Lack of sympathy when we were pretty much pleading for help

Horrible service and an overall bad experience.

Appalling communication from Beth in your Newton Abbot office.

Beth was not interested from the first interaction I had with her (and I only had two!)
I initially thought this was as she had been given our details by the owners when we viewed the property prior to the agents being involved and had potentially lost the opportunity to get her own tenant (and commission).
The lack of communication over the course of a week proved that there was no interest in us as tenants now or even in future.

Despite calling almost daily for a week in order to get an update on whether the owners of the property wished to proceed, I received nothing but radio silence.

I left messages every day for 5 days asking for a return call only to get nothing back. This was even when she was ‘on lunch’ or ‘on the other line’.

We were not given timelines from the off and were kept in the dark over whether the owners would continue due to my need of a guarantor as I am in a probationary period in a new job (having been made redundant from my role of 9 years) and having an IVA (in order to get rid of debt run up in my name while I was in an abusive relationship a few years ago).
I was very open about the IVA in particular and offered additional evidence to prove that my bills are paid on time and always have been.
It was not my debt, but run up in my name and I had been paying this off for almost 6 years.
This is still quite a difficult conversation to have in situations like this when you are met with a cold and clinical response like the one I got.
Feeling as though you have to justify the situation is extremely uncomfortable, especially when my partner and I are professionals and working full time jobs as key workers.

I also had to have this conversation again with another agent as Beth was not able to take my call when I confirmed I had a guarantor.
This woman had much more understanding and empathy, so please pass my thanks on to her for that.

I finally gave up bothering to make contact with Beth as there was no effort to get back to us and as I was told by the other agents that viewings were continuing into the weekend, so I assumed we weren’t being considered.

I got a call on Monday from Beth to tell me what I had already assumed.

I’m not sure if this is down to inexperience or it is how your agents usually conduct themselves, but from a service perspective this type of behaviour doesn’t bode well for you as a business.

Regardless of whether or not we would have been tenants due to our circumstances, keeping us updated on good or bad news at the start would have helped me have more respect for your employee.
I’m not an unreasonable person and I would have understood.
Unfortunately she has failed miserably on this occasion.

As a result of this experience I wouldn’t recommend this agency to anyone potentially looking to let, buy or sell a property.

I recently had the pleasure of working with Complete Move, an estate agent in Newton Abbot, and I must say that their service and communication have been nothing short of excellent. From the moment I engaged their services until the final stages of my property transaction, their professionalism and dedication were truly remarkable.

First and foremost, the level of support I received from Complete Move was outstanding. They guided me through every step of the process, ensuring I felt informed and confident in my decisions. Their team demonstrated a wealth of knowledge in the real estate industry, providing valuable insights and advice that proved invaluable during the sale.

Communication is a crucial aspect when dealing with any service, and Complete Move excelled in this area. Their responsiveness was exceptional, with prompt replies to emails and phone calls. They kept me updated on all developments, ensuring I was never left in the dark. This level of transparency fostered a sense of trust and reassurance throughout the entire process.

Moreover, the staff at Complete Move were not only professional but also genuinely supportive. They understood the emotional aspect of renting a property and provided a listening ear when needed. Their empathetic approach made a significant difference in alleviating any concerns or anxieties I had during the sale.

The attention to detail exhibited by Complete Move was impressive. They meticulously handled all paperwork, ensuring accuracy and efficiency. Their dedication to going above and beyond was evident in their efforts to make the process as smooth as possible. I truly felt like they had my best interests at heart.

Overall, I cannot recommend Complete Move enough. Their service and communication were second to none, and their support throughout the entire process was invaluable. If you are in the Newton Abbot area and looking for an estate agent who will go the extra mile, Complete Move is the team to trust. Their professionalism, expertise, and genuine care for their clients make them a standout choice.

I have been dealing with Estate agents for nearly a year as I've searched for a property to buy. I can't recommend Complete Newton Abbot enough. Will has been brilliant-communicating brilliantly, offering a very attentive and engaged service. Thankyou.

Excellent and quick service when my son got locked in the bathroom. Thanks to complete and the company

As a tenant since 2013, I can highly recommend Complete Estate & Letting Agents/ Newton Abbot. The team is very professional especially Sophie Samuel, always very helpful if I need assistance with a problem. She’s always very efficient and I feel extremely confident with them.

Excellent service at the Bovey Tracey branch from agent Tracy Barnett. She contacted us immediately with a house that was almost perfect, then used our feedback to find the perfect place for us on our second house visit, and helped us through the buying process. Would absolutely recommend.

Fantastic service thanks very much for your hard work and professionalism in particular Darren in the Newton Abbot branch who was excellent at progressing the sale and maintained excellent contact through out the process

Excellent service, gas hob not working, within days we had a new hob, and an email to ask if we were happy with the outcome, highly recommended

Terrible and so unprofessional. I called yesterday to view a property listed yesteday on rightmove in Exeter (Cranbrook). On the phone the person I spoke said that they were not booking any viewings until next week. I then asked specifically why so long, and the person said that they were not able to book any viewings yet and not to worry because all the viewings would have been the same two days next week. Well guess what! I went today to open the rightmove link to have another look at the house, and it says SOLD! I called them just before closing time today to tell them what liars they are and that they didn’t even have the face to call me to cancel the viewing. Don’t even bother to deal with them!

Very professional, friendly and helpful. A big thank you to Ben and Wendy at the Teignmouth Office for searching so hard for a property for us and the letter drops in areas we liked keeping us informed at all times. First class Estate Agent which we would highly recommend.

Complete have managed the purchase of my new flat in teignmouth. They were excellent in every way and I cannot fault them at all. My purchase took a little longer than I hoped, owing to no fault of complete. Their communication was second to none and they did everything possible to expediate the process. Thanks to the whole team .

They sold a property for us. It was an awful experience and a waste of time. They are unprofessional and never answer the phone.

Mia, Ben, Wendy and the team went above and beyond to help us with our purchase of a bungalow. we have previously viewed a different property but it sold before we got an offer on ours, but they kept us informed of new property's that came up for sale. We would certainly recommend them and couldn't thank them enough. They always replied to my phone calls within a couple of hours. Although there were several issues with our buyers we got there in the end.Thank you!

I would highly recommend complete estate agents. They offer a highly professional and friendly service with employees with great experience.They sold our property in a very efficient way, with the littlest stress to us possible.
First Class!!!!!!!

Just come across this stunning property sold out again, good luck to the new buyer of this cosmetically looks nice property!!

Ben, Wendy, and the team at Complete Teignmouth were a pleasure to deal with in selling our house. We received good, honest advice, which coupled with high quality photography led to a significant level of interest. We completed our sale only 7 weeks from accepting the offer, giving us and our buyers a relatively straightforward transaction. Would use Complete again.

This company have actually displayed a for sale sign on a protected tree, the sign has been fitted directly under the council plaque. When I contacted the Newton Abbot branch and spoke to “Vicky” her reply was “ I will look into it” The Customer Service is shocking and I certainly would not use them to sell/rent my property!

The team went above and beyond to help us with our first house purchase. We would really recommend them and couldn't thank them enough. Every step was made easy with their advice and Always replied to my emails and phone calls within a couple of hours. The progress of the purchase ran smoothly with their efforts. Thank you!