Trainline should be ashamed of themselves being associated with these con men. Appears I signed up unwittingly while purchasing a train ticket. Been charging me £18 a month for something I didn't know... See more
Company replied
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Review summary
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Can't give less than 1 star. Absolute day light robbery; £18 per month scam legalised by fine print. Don't sign up and definitely don't give them your details. Sick and tired of companies like th... See more
Company replied
0 star. Scammers. It's appauling that these kind of scam shops run in the broad daylight. No consent, no information, nothing, and all of a suddwn you see money beung deducted. People are lured to jo... See more
Company replied
My 16 year old daughter has been scammed from 2 separate transactions of £18 from her account when never signed for anything!!! When calling customer service was advised very cooly “sorry this has hap... See more
Company replied
1.1
Bad
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I never signed up for this!!!
I never signed up for this!!!! Tried taking £18 out the first of my bank!!! luckily I saw it in time to do something about it, my bank blocked them from my card and there payments to be taken from me!!! Total scammers!!! Stop stealing peoples money! It ain’t a cash back if you literally taking money from people!
July 14, 2025
Unprompted review
Reply from Completesave
Thanks for leaving your review. Please be assured that we try to make it as clear as possible on our sign-up page and mention multiple times that our programme is a paid subscription for which the first 30 days are free and after there is a monthly fee.
After making a purchase through one of our partner sites, you would have been taken to this page and been offered a chance to sign up for Complete Savings and receive a Welcome Reward, for which you would have manually filled in your personal details and agreed to our Terms and Conditions by checking the box. There is no other way that we are able to retrieve your details.
Please ensure that we are here to help answer any questions you may have, as well as provide more details on which retailer you signed up for. In order for us to help, please send us an email to mary@completesavings.co.uk that includes your full name, email and membership ID.
Kind regards,
Complete Savings
Totally unethical business behavior
They are total scammers.
I have no idea how they were able to charge my Am-Ex without me even realizing it.
They never sent an invoice or any reminder about the "services" they were offering.
I don't remember I have ever signed for anything. I found out they were withdrawing money from my cc each month only because I was looking for a different transaction. Since apparently they are a legitimate company, I can't understand how they resort to this base tricks to con silently money from unaware people
July 8, 2025
Unprompted review
Reply from Completesave
Hello Vince, to explain how you become a member of Complete Savings and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
For us to provide details on how you signed up, please send us an email to mary@complesavings.co.uk with your full name and post code so we could address your concerns.
UPDATE: Thank you for providing details. Upon checking, our team has already addressed your concern by cancelling your membership effective immediately. Please let us know should you have any other concerns, and we'll do our best to assist you.
Kind regards,
Complete Savings
Unauthorised Payment
An unauthorised payment removed from my account. Luckily, my bank notified me and have blocked future payments. I contacted the company through their online chat who wanted my 'membership details'. Searching through all my emails, I have never received their alleged membership pack, nor any other contact from this company. I have emailed their customer service requesting a full refund of the initial payment. If they are in any way genuine, I expect this money to be returned to my account. If I do not receive the £18 subscription back, I will be taking this matter further.
EDIT: contacted the company via the email address in their reply. They explained how I had been signed up. I clarified that I had never received email confirmation or my membership pack/ details. They have agreed to refund my payment. Thank you.
July 14, 2025
Unprompted review
Reply from Completesave
Hello there, on our sign-up page, we mention multiple times and try to make it as clear as possible that Complete Savings is a paid subscription, and that there is a monthly fee after the 30-day free trial. You can find more details on the Welcome Pack that was sent to the email address you used when you signed up. For more details you can also visit our website https://www.completesavings.co.uk/
For us to identify your membership, please share with us your details like your email address and postcode to mary@completesavings.co.uk and we'll be able to assist you.
Another scam company,never signed up to…
Another scam company,never signed up to this mob and don’t know how they got my bank details, shall be informing my bank not to pay anything to this company again
July 11, 2025
Unprompted review
Reply from Completesave
Hi John, Complete Savings is a genuine cashback company that offers members many benefits including 10%+ cashback on over 1000+ retailers. To learn more about the programme and for additional information, please visit: https://www.completesavingsblog.co.uk/
We've requested some more information here to for us to address your concerns about your membership. Please send us an email to mary@completesavings.co.uk and include your member ID, full name and email. We will address this for you as soon as possible.
UPDATE: Thank you for providing details. Upon checking, your membership is still active, and we proceeded in cancelling it. You will receive an email cancel confirmation including details on how you signed up for the programme.
For any other concerns, you can easily contact us using the number below
Free telephone from within the UK: 0800 389 6960
Hours of operation are Monday-Friday 8 am-8 pm and Saturday 9 am-4 pm
Kind regards,
Complete Savings
Scammed big time!
Well after this happened on another dodgy company I checked all my accounts and low and behold a payment taken every month for 18 for the last 5 years, I dont have any emails but thats probably because its from that long ago I changed my email address. I cant stand companies like this as I swear its some kind of hidden charge that you get mislead into accepting! There is £1000 I wont ever see again, you live and learn hey!
They say the only way of signing up is giving details, love to see the evidence of that, most likely picked them up from something I bought that was nothing to do with it and through some affiliate link been passed the info.
July 11, 2025
Unprompted review
Reply from Completesave
Hi Rich,
Please know that Complete Savings is a genuine cashback programme that offers members the chance to save 10%+ cashback on over 1000+ retailers. The only way you can sign up is if you fill out your details manually on our sign-up page, as well as agree to our Terms and Conditions. We try to make it as clear as possible that our programme is a paid subscription and mention this multiple times on the sign-up page, that there is a monthly fee after the 30-day free trial period ends. You can visit https://www.completesave.co.uk/ for quick resources.
Having investigated the information you supplied, we confirm that the membership has been cancelled on 11 June 2025. An email cancel confirmation including the resolution to your concern will be sent to your registered email address within the next 24 hours.
Additionally, our emails were successfully sent to the registered email address in your account. We suggest to check your SPAM or JUNK folders as sometimes our messages go through in these folders.
If you require further assistance, do not hesitate to contact mary@completesavings.co.uk.
Kind regards,
Complete Savings
Scamming low lifes
Scamming low lifes. Accesed my bank and attempted to take money for something I never signed up for.
July 10, 2025
Unprompted review
Reply from Completesave
Hello Mr. Bassou, thank you for sharing with us your concern so we could address it.
To be a member of Complete Savings, you must fill up the form presented to you upon completing a purchase from one of our partner retailers and agree to the Terms and Conditions. More details can be found here: https://www.completesavings.co.uk/
Please share your details from the request we sent here so we could address your concerns, or send us an email to mary@completesavings.co.uk
Kind regards,
Complete Savings
This is SHIP
I never ever ever signed up for this! I want my money back from this oblivious scam. And I never noticed it for two years until today!
I don't care about the benefits, advantages or whatever else it says, I don't trust this shady ducking, piece of ship as it's clearly a scammer's work!
July 10, 2024
Unprompted review
Reply from Completesave
Hi Rhys,
We’re sorry to hear that you feel this way and would like to understand more about your experience to address your concerns.
The only way you could have signed up as a member and given us permission to charge your account was when you manually put your information into the signup form and agreed to the Terms & Conditions. We also made it clear that our programme is a paid membership subscription.
If you need further assistance, kindly send an email to mary@completesavings.co.uk and we'll investigate this issue thoroughly.
Outrageous
Outrageous! Charged £18 for membership never signed up to on a pop up that didn’t click, only noticed on bank charge, emails go to junk! Should be illegal
July 9, 2025
Unprompted review
Reply from Completesave
Hello Claire, we appreciate your feedback and for letting us know about our experience.
Complete Savings is a cashback program offering savings at numerous retailers. The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form after an online purchase with our marketing partners. There is no way we can obtain your details without doing the aforementioned.
Please contact us via mary@completesavings.co.uk with your details so we can investigate the matter.
This is a scam!
No idea how I got onto completesave but have discovered they have been taking £18 per month out of my account for almost a year. This a scam!!
July 7, 2025
Unprompted review
Reply from Completesave
Hello Allybee, thank you for your review. Complete Savings is a genuine cashback programme that offers members the chance to earn 10%+ cashback on over 1000 UK retailers. You would have been then taken to our sign-up page and offered the chance to sign up and receive a welcome reward after making a purchase through one of our partner retailers.
We try to make it as clear as possible that we are a paid subscription, and mention this multiple times on the sign up form that there is a monthly fee after the 30-day free trial. The only way we are able to charge your account is if you manually provided us with your details and agreed to our terms and conditions.
Please know we are here to help, for access to quick resources as it relates to your question, please visit: https://www.completesave.co.uk/
Otherwise, please send us an email to mary@completesavings.co.uk and include your member ID, full name and email and we will address this as soon as possible.
If I could give this a zero I would !!
If I could give this a zero I would !!! , I NEVER write bad reviews but please believe me when I say this . This company is a scam !! Took money out of my bank account WITHOUT CONSENT !!! I noticed straight away and reported the transaction to my bank !! Disgusting company should be banned and shut down.
July 1, 2025
Unprompted review
Reply from Completesave
Hello there, please be assured that we work to make it as clear as possible on our sign-up page that our programme is a paid subscription, for which you pay a monthly fee after the 30-day free trial period ends. The only way we are able to get your personal details and charge your account is if you had manually filled in your information on this page as well as agreed to our Terms and Conditions.
To learn more about how the programme and its benefits, you can visit: https://www.completesave.co.uk/
In order for us to investigate your account further and address your concerns, we've requested some more information through here. Additionally, can you please send an email to us at mary@completesavings.co.uk and include your full name, member ID (If you know it) as well as your email, and we will get back to you ASAP.
Thieves and grifters who get your data from legitimate companies.
When shopping at Asda online groceries after checkout a little box popped up about this voucher scam company- it was clearly a fraud so i clicked the x at the top to close the box. A few weeks later I was horrfied to check my bank statement and see this vile scam company had not only got my details off Asda and created a membership for me but that the vile Asda had also given them my bank card details too which allows them to steal randomly from my bank account. Not sure who is worse, the scammers doing the stealing or the supermarket who is giving them my personal and card details. Grifters and thieves the lot of them as I never got an email about membership or any vouchers or coupons so its just a fraud or scam.
June 18, 2025
Unprompted review
Reply from Completesave
Thanks for your review. Complete Savings is a genuine cashback programme that offers members the chance to earn 10%+ cashback on over 1000 UK retailers. You would have been then taken to our sign-up page and offered the chance to sign up and receive a welcome reward after making a purchase through one of our partner retailers.
We try to make it as clear as possible that we are a paid subscription and mention this multiple times on the sign-up form that there is a monthly fee after the 30-day free trial. The only way we are able to charge your account is if you manually provided us with your details and agreed to our terms and conditions.
Please know we are here to help, for access to quick resources as it relates to your question, please visit: https://www.completesave.co.uk/
UPDATE: Thank you for providing details for us to locate your membership. We have sent you an email with details of how you signed up and a resolution to your query. We have also stated in the email that you became a member after completing a sign-up form offered to you after making a purchase with one of our partner retailers. For any questions, you may respond to the email, and we'll do our best to assist you.
Kind regards,
Complete Savings
Scammed out of money
Money taken out of my account without consent. Read all the reviews, the whole world can't be wrong
June 26, 2025
Unprompted review
Reply from Completesave
We regret to learn about the unauthorized charge and appreciate your feedback.
To become a Complete Savings member, a member manually entered their details into the Complete Savings signup form and agreed to the Terms & Conditions, which were made very clear on the signup form that our programme is a paid membership subscription after the trial period.
Kindly send an email to mary@completesavings.co.uk and we'll investigate the issue. We take such matters seriously and will investigate thoroughly. Thanks for bringing this to our attention.
SCAMMERS
SCAMMERS
I never signed up for this , but payments have been taken from my account
June 25, 2025
Unprompted review
Reply from Completesave
We are very sorry to hear about the unauthorized payments. We take this seriously and want to help resolve this issue.
To explain how you become a member of Complete Savings and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
Please contact us by sending an email to mary@completesavings.co.uk, so we can investigate.
BEWARE
BEWARE. If you have recently gone to a convention or event, some scumbags unfortunately will use payments like Google pay, and it will automatically sign you up for this "complete pay" bs. I had noticed failed attempts to take out money for a few months ever since I went to MCM London a few weeks ago. Raise any payments as a fraud dispute via your bank asap!
June 22, 2025
Unprompted review
Reply from Completesave
Thank you for bringing this to our attention. Complete Savings is an online program where members can earn cashback at numerous online retailers.
Membership requires completing a signup form with explicit agreement to our Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned..
You can reach us at 0800 389 6960, Monday-Friday 8 am-8 pm, Saturday 9 am-4 pm for assistance. Or, send an email to mary@completesavings.co.uk for further assistance.
Scammers scammers
Scammers scammers! I have never seen anything like it. They automatically sign you up to a subscription when you purchase something with one of their partners. I brought something from Debenhams and I was automatically signed. I believe anyone who works with them should be boycotted too.
June 18, 2025
Unprompted review
Reply from Completesave
Hello Yusuf, thanks for giving us a chance to address your issue.
Upon checking, you have cancelled your membership therefore, your card will no longer be charged. As mentioned on the call and email sent by our team, you have joined the programme after making a purchase with one of our partner retailers to which you have completed the sign-up form and give us authorization to charge your account after your 30-days free trial.
You can access more resources about the programme here: https://www.completesavings.co.uk/frequently-asked-questions
For more questions, you may send us an email to mary@completesavings.co.uk
SCAMMERS. I am extremely frustrated
I am extremely frustrated. Last night I visited my account to send some money and I saw this weird name Complete Save about to take £18 from my account ( pending). I reported them immediately as a fraud. I noticed that they have been taking the same amount from my account since November 2024 and I did not notice because it was the same amount I pay monthly to my daughter's phone bill.
I will talk to my bank on Monday and see how to report them again.
I never signed any contract with them. Never had a free trial for anything. Never received any emails from them.
Low life scammers.
June 14, 2025
Unprompted review
Reply from Completesave
Thank you for sharing your experience.
Complete Savings is an online program where members can get cashback at various retailers. More information is available at www.completesavings.co.uk.
To investigate this further and assist you, could you please send your account details (email, full name and membership ID) to mary@completesavings.co.uk?
You can also call us at 0800 389 6960 (Monday-Friday 8 am-8 pm, Saturday 9 am-4 pm).
Fraud
Fraud
Just noticed they took £18 from my account.
Waiting for the fraud team from Halifax to contact me now.
Got refunded by Halifax, known scammers.
Card cancelled.
Company reported to trading standards.
June 14, 2025
Unprompted review
Reply from Completesave
Hello Paul,
We work to make it as clear as possible and mention multiple times that our programme is a paid subscription, for which after the 30-day free trial, there is a monthly fee. Please be assured that we are here to help answer any questions you may have and address your concerns.
We've requested some more information through here, and additionally, if you could send us an email to mary@completesavings.co.uk and share your member ID, email, and full name, this will allow us to address your enquiry.
Just looked at out bank account to find…
Just looked at out bank account to find this company had been taking it £18 for the passed two months, thank god we noticed it when we did! Goggled the company to find 100's of 1* reviews, how on earth do you actually get away with this! You say all of us signed up to your company, however none of us actually did as you have a cunning way how to trick people into getting their money, we can't even find an email or anything with your name in it to explain when you're taking my money out each month or what i even get for my membership. You are unethical small print pirates.
June 13, 2025
Unprompted review
Reply from Completesave
Hello Emma,
Thank you for giving us a chance to address your concern.
Please be assured that we’re here to help clarify how you joined the programme and to answer any further questions you might have. We can only charge your account if you manually entered your details and accepted our terms and conditions on the sign-up page offered to you when you made a purchase with our partner retailer, and where we clearly state multiple times that Complete Savings is a paid subscription, with a monthly fee following the 30-day free trial.
If you could provide the details being requested here or send an email to mary@completesavings.co.uk, we'll be able to assist you further
Took money £18 from my bank account.
Took money £18 from my bank account.. without consent. Never signed up with them.. must of got my details from a third party. Bank refunding and stopping further payments..
June 8, 2025
Unprompted review
Reply from Completesave
We are sorry to hear about the unexpected charge and that you believe your details were obtained from a third party.
The only way you could have signed up as a member and given us permission to charge your account was only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made very clear on the signup page that our programme is a paid membership subscription. There is no way we can obtain your details without doing the aforementioned.
If you'd like us to investigate your concern, please contact us via email (mary@completesavings.co.uk) so we can investigate this issue for you.
Scammers
Scammers, I dealt with this outfit in 2023, when they took money from my account without permission. Spoke to the bank who refunded the amount in full as they had dealt with constant refunds to customers for this company's shady business practices. I posted the review on trust pilot at the time. But was notified by Trust Pilot that this company was paying good money for a pro account which gave them a the ability to remove reviews.. basically a cash for review manipulation scheme. There is 3000 1 star reviews here.. imagine how many customers they have actually scammed that they have pushed to have their reviews removed from trust pilot?
June 8, 2024
Unprompted review
Reply from Completesave
We appreciate you sharing your experience. We take such claims seriously and want to assure you that we are a legitimate cashback program offering valuable benefits to our members.
To investigate this further, please provide your details via email and send to mary@completesavings.co.uk.
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