I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.... See more
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Review summary
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Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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A company that listens to feedback
I gave Complianz some feedback on their website after I experienced a problem.
They took the feedback on board and they updated their website to fix the issue that I had.
This is RARE these days, usually customer service interactions today result in dismissive responses and just more customer frustration, so credit to Complianz.
Thank you for taking my concern seriously.
Excellent Support, Antonio
Antonio on the support team is the definition of an A-Player. Helpful, prompt, and effective. Couldn’t have asked for more.
Thanks, Antonio!
Quick replies and good explanation
Quick replies and good explanation. I was stuck and was able to get the exact help i needed to move forward
Complianz & Google Analytics Syncing
I had an issue getting Google Analytics to populate with Complianz activated, and Antonio was extremely helpful getting up and running. It was a very quick fix. Thank you so much!
Have a lot off issues with it don’t…
Have a lot off issues with it don’t work when we want concent mode to be logged on external booking system with our subdomain. Also a lot of issue installing plugin and not great support

Reply from Complianz
Excellent customer support
I had an issue with my WordPress premium licence, which was resolved quickly. The customer service team was excellent. Many thanks to Sahar from Complianz.
Amazing support
We had many issues due to our motive overwriting the plugin and honestly without the support from Antonio C. we would not be able to actually get this done. They were quick to respond and very "dummy" friendly. As a small company who doesn't have an IT employee and just is not very well versed in the topic, Antonio C.'s help was genuinely such a relief.
Friendly and efficient staff
Friendly staff, great customer support and quick responses to any queries. Sahar from the customer support team was very helpful and resolved my query quickly. Would definitely recommend!
Excellent Customer Service
I have used the free version of Complianz on a number of sites and been happy with the results. A move to the Pro version was a little trickier and I have decided to stay where I am in the short term. Notwithstanding this the support from Complianz, I dealt with Marta, was exemplary, frankly exceeding my expectations. If you are unsure about the product or the company my experience is that you absolutely safe to engage with them. 5 Stars without hesitation.
Definitely recommend!
I used the Premium plugin for years and was very satisfied with it, thank you! The support is very, very helpful and quick - definitely 5 stars!
I’ve always been very happy with the…
I’ve always been very happy with the support. Responses are super fast, and issues are often resolved the same day – absolutely great! My last support was handled by Antonio C.
Extremely bad plugin support
Okay, plugin but support is very bad, way below other wordpress pro plugins support levels.
I would recomend to find another one.

Reply from Complianz
Hotel California
De klassieke Hotel California ervaring: you can check out anytime you like but you can never leave. Waar staat de knop om de automatische verlenging van de facturatie stop te zetten?

Reply from Complianz
Great support
I am using Complianz across several homepages, and it is the best cookie plugin I've used so far. Complianz also has friendly and efficient support - even for the free version of the plugin. Great thanks to Roberto Salassa, who helped block and declare cookies that were not identified and blocked automatically.
Very fast support, the Plugin fulfills all needs
Very fast support, Plugin with all necessary functions and good documentation.
Highly Recommend
Much gratitude to Complianz for excellent customer service and an excellent, user-friendly product!
Great support!
This support is amazing!! Very quick response, effective problem solving, absolutely trustworthy staff. Many thanks to Antonio for your patience and help!!!
Plugin is great, support is awful. Stay away!
Plugin is great, but support is awful. This used to be a great company, but now their support is overloaded (oversold?), and they take forever to respond to support tickets and fix critical bugs. Stay away until further notice!

Reply from Complianz
Great support and quick
Thanks for the amazing customer support
I'm using the Complianz Cookie consent for wordpress. The plug in is straight forward and the online explanations are really detailed. At some point I contacted the support due to specific questions.
Antonio C. answered super friendly, had solutions for everything and even double checked the solution at the end. Big thanks to the best support I could ask for.
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