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Rated 1 out of 5 stars

I absolutely hate this system. My WRX is a 6 speed so I had went compustar to have a remote start. I had to go to a compustar PRO dealer to get it done as Best Buy said it can’t be done. Well, 1100 do... See more

Rated 2 out of 5 stars

Well, the unlock feature when you approach your vehicle is hit or miss. I thought it was because my key fob needed a charge, so I charged it and the problem still happened. Super disappointed that s... See more

Rated 1 out of 5 stars

The fobs that are supplied during purchase are super cheap plastic. My drone fob broke in just a couple of weeks. If you have a vehicle that shuts down after a period of time while at idle and you att... See more

Rated 1 out of 5 stars

Contacted them six times and they never answered any of my questions. Canned answers are either we do not provide that type of support or take your unit to a dealer. Asking what remotes are compatible... See more

Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Car Security System Installer

Information provided by various external sources

Top Maker of Remote Car Starters, Security Systems, and Connected Car Solutions. Professional Installation Available at 2,000+ Locations in North America.


Contact info

2.1

Poor

TrustScore 2 out of 5

866 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended products!

Hello,

Wanted to take a moment and say thank you for the opportunity to leave feedback. I wanted to say that I’ve had the Compustar alarm and remote start installed for a few weeks now and I couldn’t be any happier with the product or the superb service I received from the Car Toys team in Park Meadows, Colorado. Compustar hit a home run with the PRO R5 remote. One button keeps it super simple and reliable. The thing I am most impressed with is the ability to customize or update over time because the alarm system is completely modular. I’m a huge fan of Compustar and will recommend them to friends and family every chance I get. Thank you

Thanks and best regards,
Jason in CO

June 10, 2022
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Rated 2 out of 5 stars

T13/drone stopped working in 5 days

T13 with drone stopped working just 5 days after installation by a PRO dealer. Compustar Tech support couldn't reset it remotely so I had to take the car back to the installer to get it fixed and reprogrammed, I was without a car for a day while they fixed it. I hope this is a one-off issue and not an indication of a poor quality product.

June 1, 2022
Rated 5 out of 5 stars

Made the best choice for a remote starter.

Used a great installer, JDK Auto Sound and Security. Very clean and tight integration. The DRON Remote APP is very responsive, within a couple of seconds. The only issue I see is my temperature sensor registers higher than expected by about 6 degrees. This will effect the rear defroster from activating when it’s 32 degrees. Expect John of JDK to sort it out soon.

May 29, 2022
Rated 4 out of 5 stars

Unit works fine but does not have…

Unit works fine but does not have “Secure Start Takeover” capability and he engine shuts off when the door is opened. Engine has to be restarted.

I think I understand why it is this way and only wish I had been informed of this situation before I agreed to have the unit installed. I only found out about it the first time I tried it.

May 18, 2022
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Rated 5 out of 5 stars

Quality and Reliability make CompuStar the Top Contender

I've been a CompuStar equipment owner/user for approximately three months. I purchased and had a DC3 remote-start system installed in February of 2022. In the following three months, I've had an X1 LTE module installed, along with an ALARM-IT kit and upgraded the two-way remote to a model T9. The company behind CompuStar, FirsTech, LLC, is a first-class company putting the right resources into design and manufacturing ensuring value and satisfactory outcomes for their customer base. I am ultra-satisfied with my remote start/security system! It is SUCH a pleasing experience to be able to walk out to my 1999 Chevy Suburban and it is not sweltering hot upon entry due to climate control enabled by my CompuStar remote-start system. I can check vehicle battery voltage and interior temperature from my phone or my fob - let alone start/stop the engine and lock/unlock the doors. CompuStar are the go-to guys for remote-start systems and accessories. Highly recommended manufacturer making highly recommended, top-of-the-line equipment.

May 14, 2022
Rated 3 out of 5 stars

Not bad but I don't like that if I just…

Not bad but I don't like that if I just lock the doors (with my car key)the alarm comes on even though I do not turn it on with the fob is on...it will drain my car battery in less that a week...that is with a brand new battery.. the alarm costing $1000 also hurt

May 13, 2022
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Rated 4 out of 5 stars

Very good overall with one flaw

Great range, ease of use, reliability and functionality. Only complaint is durability of remote. The plastic at the bottom breaks too easily meaning you can no longer keep it on your keychain, which obviously isn’t ideal. Please reinforce with metal or make the bottom clip part more durable.

May 7, 2022
Rated 5 out of 5 stars

Very clean install

Very clean install.
Tlm security has very good customer service.
Drone system works very well.
Very happy with the new installation and customer experience.

May 2, 2022
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Rated 2 out of 5 stars

Doesn't work as expected

Well, the unlock feature when you approach your vehicle is hit or miss. I thought it was because my key fob needed a charge, so I charged it and the problem still happened. Super disappointed that such an expensive system doesn't work reliably. Makes me question my entire purchase as well as the work integrity from Car Toys.

April 16, 2022

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