Conceptestateagents Reviews 2

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

2 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor

Very poor, these reviews are by their own staff, haha Oliver you are a bad salesperson. I was told you were fired for unprofessional conduct and then you answered the phone. All these reviews are false. You guys left me without hot water in my kitchen for 8 months and the local council made me aware that this is completely illegal. No openable windows or doors, again for 8 months and completely ignored. Also, I was told you were the property owner not an agent by Oliver, so ,it’s mis-selling and now I refuse to pay rent as my guarantor will pay as the contract states. Yet they don’t seem to want to do this. I am registered disabled and this company has taken advantage of my good nature. All the fixtures and walls are cracked and the roof leaks lol. A very poor company with poor staff who can not even lie correctly. Avoid at all costs, people. I was a sales manager and a managing director of a children’s community interest company. I know the law and this company is unlawful and disgraceful. Keep the deposit and take the rent from the guarantor guys. You have caused so much stress and I have been broken into 5 times too. So beware the areas, people. They laugh and joke and act like information has never been spoken as they will delete messages. Avoid this company, God-awful and borderline criminal
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March 28, 2026
Unprompted review
Rated 5 out of 5 stars

We have been looking for a new home to…

We have been looking for a new home to rent in Tooting for months, and Zed has been the most helpful, professional, and kind agent throughout this process. His Teammate Warren emailed and called us whenever new properties became available, but never applied any pressure. He showed us all the houses again with no rush, demonstrating patience and understanding of the difficulties one faces when searching for a new place. Top service from him and the team! Keep up the good work, and thanks again!

August 5, 2024
Unprompted review

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