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Confianza Online es una asociación creada en 2003 con el fin de aumentar la confianza de los usuarios en Internet a través de su Sello. La presencia del Sello en las páginas web adheridas significa que han asumido unos compromisos con la ética en Internet y con las normas de conducta recogidas en el Código de Conducta de Confianza Online, es decir, que han pasado una verificación de su página web y que dan la posibilidad de reclamar gratuitamente ante Confianza Online. La tramitación de reclamaciones se hace a través de un organismo de resolución extrajudicial de controversias imparcial y gratuito que cuenta con todos los reconocimientos oficiales que existen para organismos de autorregulación en Internet en España. Recordamos que las empresas adheridas son entidades independientes de Confianza Online y se comprometen con las buenas prácticas en internet cumpliendo nuestro Código de Conducta.
Carrera de San Jerónimo 18, 4º-1., 28014, Madrid, Spain
4.2
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 week
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Reply from Confianza Online
Thank you so much for your kind words! We’re delighted to hear that you found our assistance reliable and our communication helpful throughout the process. It was our pleasure to support you. If you ever need us again, we’ll be here to help. 😊
We have sent 51 mails and still not online, never see something like this all similair concepts like this max 3 mails, but confianza 51 mails, if you want confianza online than expect around 40 / 50 mails and 1 onth to get your things online
Great job, fine attitude to citizens, hope you continue, all the best, Elena.
Reply from Confianza Online
Muchas gracias por tu comentario Elena. Palabras como las tuyas nos animan a seguir creciendo. Cuenta con nosotros siempre que lo necesites. Un saludo.
Excellent professional service. After many months of problems, they helped me solve it satisfactorily within a week. Easy process, good communication and swift resolution.
Reply from Confianza Online
Hola, K Smith. Muchas gracias por tus palabras. Nos alegra haberte ayudado y quedamos a tu disposición siempre que nos necesites. Saludos.
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