Connecteam Reviews 1,154

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 557 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the app and website intuitive and easy to navigate. Many highlight the efficiency of the service, noting how it streamlines various business operations and simplifies tasks like scheduling, payroll, and communication. People also appreciate the helpfulness of the staff and the comprehensive features offered. However, some customers mentioned that certain manager functions within the app could be cumbersome, and they desired more administrative capabilities, such as adjusting timesheets directly. A few users also found the website less straightforward to understand and noted that some features, like shift confirmation, were not as accessible on the mobile app for all users.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting the platform's ease of use and... See more

Application

People report positive experiences with the app, finding it intuitive and easy to use for various tasks like... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the support staff for being helpful,... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight that the service has been... See more

Website

Reviewers mention positive feedback about the website. Customers find the platform very user-friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This has been a very useful app - we have a small team so the importance of everyone knowing who is working when has been really useful, as well as being able to plan for planned absences. Use is int... See more

Rated 5 out of 5 stars

Connecteam has been a game changer for our company, Once you understand scheduling and forms it streamlines all our engineers shifts in to an easy format and the APP is fantastic for the engineers to... See more

Rated 5 out of 5 stars

As a small microservice, finding systems that are affordable, user-friendly, and genuinely useful can be difficult, especially in the early stages of building a business. Connecteam has... See more

Rated 5 out of 5 stars

I’m enjoying the ability to chat with various groups of team members a lot! Someone set up a comic relief chat, and its to be a fun team builder! There is redundancy I don’t quite have figured out wi... See more


Company details

  1. Software Company

Written by the company

Connecteam is a leading all-in-one workforce management platform designed to streamline operations and enhance communication for businesses of all sizes. With a user-friendly interface and powerful features, Connecteam helps companies manage, train and communicate with the non-desk teams more efficiently. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 50,000 companies and is used by more than 1,000,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! What Connecteam offers: *Employee Scheduling: Easily create and manage shift schedules, handle time-off requests, and ensure optimal staffing levels. *Time Tracking: Monitor work hours with digital timesheets, track attendance, and manage overtime. *Task Management: Assign tasks, set deadlines, and track progress to keep projects on track and ensure accountability. *Communication Tools: Facilitate real-time messaging, group chats, and announcements to keep your team connected and informed. *Document Management: Store and share important files, procedures, and policies securely within the platform. *Forms and Checklists: Create and manage custom forms, checklists, and surveys for streamlined data collection and compliance. *Employee Training: Deliver training materials, track progress, and manage certifications with integrated training modules.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Easy to schedule

Our company has been using this app for the last couple of months. We used to use sheets and docs. With this program it is easy to schedule the people in my department and assign tasks. I can set a basic day and just keep copying it over and make changes as need be. It's great to see that my employees have looked at what I sent.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Connecteam has been amazing for us

Connecteam has been amazing for us! All of the features we can do help us run more efficiently and stay in compliance with the ever changing and rigorous rules and regulations surrounding Colorado Childcare. No more chasing teachers for required or expired trainings to stay compliant (documents) also helps with HR forms. The scheduling, reminders, and ease of clocking in (or auto clock out) has been extremely beneficial. Working on utilizing rewards, tasks, and knowledge base but has made my job 1000% easier

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

Very responsive customer…

Very responsive customer representatives. Very thorough. Friendly. We are new to Connecteam, and they took their time explaining the various options to find the best fit for our needs.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great app

Great app, delivers on so many of our business needs, particularly scheduling and client checklists. Support is reliable and easy to access.

April 10, 2026
Unprompted review
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Rated 4 out of 5 stars

Great platform

Great platform. Love all the capabilities in the platform. App is relatively easy to use for employees . Would and have recommended to others.I would have given 5 starts except the manager functions are a little cumbersome and too many features can't be done on the app. Would like to see better app development for employer side.

March 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Extremely simple to use and navigate

Extremely simple to use and navigate. It was very easy to get the team setup and for them to immediately start to use. The reports are very straightforward, and the automated emails with the weekly details are incredibly helpful.

April 6, 2026
Unprompted review

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