Connecto Transfers Reviews 

14,714
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,643 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and efficient service, often describing their transfers as smooth and highly recommending the company. The staff, particularly the drivers, are frequently highlighted for being friendly, professional, punctual, and very helpful, often providing useful local insights. Many people found the booking process easy and straightforward, appreciating the clear communication and prompt confirmations. However, some customers also noted significant issues with the delivery service, experiencing drivers not showing up or being considerably late, leading to stressful situations and missed connections. A few other people also felt that the booking process lacked clarity regarding communication methods or meeting points, and some reported that paid-for SMS confirmations did not work.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting punctual, friendly, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, with many praising drivers for being friendly, polite, and... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising drivers for being on time,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reviewers reporting it was easy and... See more

Location

Customers consistently note ambiguous experiences with location, with some reporting issues such as drivers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Drivers to and from airport were great, courteous and polite. Journeys were smooth. It would be a good idea to make much clearer on the booking confirmation that they use Whats App to communicate o... See more

Rated 5 out of 5 stars

Excellent, clear booking system, driver was right there with a sign in arrivals when we came out of the baggage hall at Almeria. He was really polite and the car seat we had requested was ready to go... See more

Rated 5 out of 5 stars

The driver communicated well and was prompt with pick up even though our flight was late and passport control was ridiculously long. Driver was very friendly and gave us great tips and recommendations... See more

Company replied

Rated 5 out of 5 stars

While travelling in Europe we used Connecto to hire a driver from Bernkastel-kus Germany to Strasbourg, FR. Our driver was competent, timely, kind and friendly. The van was high quality and comforta... See more

Company replied


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(14,714)

5,388 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from start to finish

Booking via the website was easy, and I did like the tone and promptness of the confirmation. Another plus was that one can phone- I had to to make the booking administrators aware that my flight would be delayed by at least an hour. They ensured that the driver was aware. In the end the flight was almost 2 hours late. The driver also communicated well and I was soon settled in a spacious and comfortable car. I was particularly grateful because it was late at night and I could not have reached my final destination by public transport at this hour. I felt safe and truly cared for. Thank you!

July 17, 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi,

We are so pleased to hear that our booking process was easy for you and that our team was able to accommodate your flight delay with such efficiency. It truly makes us happy to know that our driver provided excellent communication and that you felt safe and well-cared for, especially given the late hour. We understand how important reliable transport is in such situations, and we are grateful for your kind words.

Kind regards,
Ivana

Rated 5 out of 5 stars

The driver

The driver, Dominik, was punctual - indeed, he arrived five minutes in advance, iand very prudent when driving. Thanks.

July 19, 2026
Rated 1 out of 5 stars

Murter Split Airport 151099B

Dear Sir or Madam,
The Journey Murter Split Airport was completely unacceptable. The vehicle had no air conditioning, making the trip extremely uncomfortable and unreasonable, especially under the prevailing weather conditions.
We therefore request that you refund the full amount paid without delay.
We expect your prompt response and the immediate processing of the refund.

Yours faithfully,
C.H

July 19, 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi,

I’m truly sorry that the vehicle’s air conditioning was not working and that this made your journey to Split Airport so uncomfortable. We are already reviewing the full circumstances of the transfer and will contact you directly by email as soon as the review is complete.

Kind regards,
Ivana

Rated 5 out of 5 stars

Excellent Service.

On arrival passport control was slow and we were late in meeting our driver. He was curteous and this made all the difference. The music he played was great and welcoming.
We had the same driver for our return to the Airport on 18.07 and again punctual, curteous and great music.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

The driver Vassilis was waiting for me…

The driver Vassilis was waiting for me when I arrived.The car was immaculate and he was very friendly.
The service was absolutely the best
The price was the best I could find on the web
Truly recommend
I would give it 10 stars if I could

July 19, 2026
Rated 5 out of 5 stars

Great service and very helpfull…

Great service and a very helpfull driver, who pickles me up, after calling me to be sure, I was arrived.
He was a very reliable driver, who also told me, what to visit, and where to have dinner, if we want that.
Thanks a lot.
I didn’t get his name, but he was a great help.

July 19, 2026
Rated 5 out of 5 stars

Great driver

Great driver, met us with sign, loaded the bags and got us to the hotel quickly.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Professional service I would recommend…

Professional service I would recommend and use again. I was contacted on the number I supplied before the flight arrived and againbefore I picked up my luggage. The driver provided a designated meeting spot and was easy to identify. The car was clean, spotless clean, and the trip was pleasant.

July 18, 2026
Unprompted review

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