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Connellx Reviews 2

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TrustScore 3.5 out of 5

3.4

Fashion Accessories Store
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Company details

  1. Fashion Accessories Store

Written by the company

Signature straps for Apple Watches designed for practicality, durability and affordability.

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3.4

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

I am still waiting for my order…one…

I am still waiting for my order…one week after!

November 15, 2022
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Reply from Connellx

Good afternoon Chris,
I would like to apologise for the delay with your order. We shipped your strap the next day after you placed your order as promised with Royal Mail 1st Class Signed For.

However as stated in our emails to you, the issue with the slow delivery of your order is with Royal Mail as they have delays on their end because of their legal strikes.

We contacted you yesterday and informed you that we will contact Royal Mail completely on your behalf to get an estimated arrival from them and I will email you now with their new estimated arrival date.

Again I would like to apologise and hope you can appreciate we are doing everything we can to ensure you receive your order very soon.

Have a great day,
Connellx Team

EDIT
Good afternoon Chris,
I can see from your tracking that your order arrived the day of our response. I hope you enjoy your strap and sincere apologies again for the delay with your delivery.

Kind regards,
Connellx

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