Connex Academy logo
Visit website

Connex Academy Reviews 402

•
TrustScore 5 out of 5

4.8

Career and Education Provider
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the courses for being thorough, comprehensive, and easy to understand, with many appreciating the flexibility to complete assessments at their own pace. People found the content informative, up-to-date, and well-structured, often highlighting the usefulness of short videos, quizzes, and interactive elements for an engaging learning process. The staff, particularly tutors and assessors, received high marks for their helpfulness, support, and constructive feedback. However, some customers mentioned occasional technical issues with module completion not being recorded, requiring them to retake sections. A few also found certain forms boring and unattractive, suggesting a need for more engaging design. Additionally, some people felt that while the platform was easy to navigate, more interactive elements or live check-ins could enhance motivation and connection for independent learners.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the well-structured and... See more

Product

Customers had positive experiences with the product. Reviewers consistently describe the courses as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the consultants and tutors for... See more

Website

Customers consistently note positive experiences with the website. Reviewers frequently mention that the... See more

Based on these reviews

Rated 5 out of 5 stars

Just completed the online level 4 HLTA course. The course is thorough and there is always access to all the material you need. Tutors are very helpful and respond quickly to any questions, queries a... See more

Rated 5 out of 5 stars

Just completed the Level 4 HLTA course, easy to access units and all supporting documentation available. Tutors online to answer any queries and they respond quickly. Many thanks to my tutor Edward Ba... See more

Rated 5 out of 5 stars

I recently completed several courses and found them excellent overall. The Level 4 HLTA course was easy to access, with clear units and quick tutor support—special thanks to Edward Ball for his guidan... See more

Rated 5 out of 5 stars

The Advanced Safeguarding Course was easy to follow, I was able to continue where I left off, was comprehensive, clear and easy to understand. It should not be underestimated that we know everything... See more

Company details

  1. Career and Education Provider

Written by the company

Connex Academy provides schools and individuals with research-based, flexible online qualifications, and continued professional development.

Contact info

4.8

Excellent

TrustScore 5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Advertisement
Rated 5 out of 5 stars

My experiences are knowledgeable

My experiences are knowledgeable, it's a stepping stone for me to know more about how to protect children in care. I think the company is great ,even my experiences with all the consultants that I spoke with they are very nice.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing learning experience

The contents of your lessons are rich. Undergoing your trainings is capable of inculcating high quality knowledge necessary for being an amazing teacher, minder, learning supporter or a carer. I have been a teacher for over 20 years with teaching experience in primary, secondary tertiary Education and also SEND education, however, since 2 months ago that I started taking your courses, I have learnt lot of new things that is helping me to unlearn some of my previous teaching skills so as to align with global best practices. In general, your approach to teaching and learners behaviour management is fantastic. Thank you very much.

February 26, 2026
Unprompted review
Advertisement
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look