Specialist Blinds Reviews 138

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the blinds look great and are well-made, often maintaining their appearance for years. The service is frequently highlighted as brilliant, with many appreciating the professional, helpful, and knowledgeable staff who provide excellent advice and ensure a smooth process from sales to installation. People are particularly impressed with the efficiency of the fitting process and the positive impact the blinds have on room temperature and glare. However, some people were dissatisfied with the electric blinds, and a few reviewers also mentioned issues with the attitude of the fitter or gaps in the installed blinds.

What people talk about most

Product

Consumers find the product to be of high quality, with many reviewers praising the excellent quality and... See more

Service

People report positive experiences with service, consistently praising the professionalism, care, and skill... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Quality

Customers consistently note positive experiences with quality, praising the products for their amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

Just had gable-end blinds supplied and fitted. The whole experience from initial assessment then detailed survey, then fitting was first rate. The blinds look great and really help in afternoon/evenin... See more

Rated 5 out of 5 stars

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to the... See more

Rated 5 out of 5 stars

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and... See more


Company details

  1. Blinds Shop

Written by the company

Bespoke blinds for gables, folding doors, lantern roofs, orangeries and conservatories. Established in 1995, all our blinds are made in our own UK-based factory and installed across the country by our team of experts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

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Rated 5 out of 5 stars

Very professional and polite service.

Arnaud came to our house to make the initial contact and to talk through the options available. He had a very pleasant manner and ensured we were in agreement with the proposed installation.

The next visit was made by Ryan who measured the required dimensions for the five new blinds. He kept us updated with his expected arrival time. When he returned to fit the blinds he insisted on replacing the existing window blind attachments for the three pre existing units as he felt they were not as secure as they could be. He completed the work on schedule and cleaned up afterwards. Full instructions were given on how to operate the remote control.

Ryan is very polite and professional. He encouraged questions and communicated clearly when discussing the work.

This was the second time Specialist Blinds have installed window blinds and we would thoroughly recommend them.

May 7, 2026
Unprompted review
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Reply from Specialist Blinds

Thank you so much for the positive feedback - we'll pass your comments over to Arnaud and Ryan too, thank you!

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Rated 5 out of 5 stars

Great service & well made innovative blinds

Great service all round, from my first online enquiry, the initial visit by Arnaud to give a quotation and see samples, the survey visit by Ryan, and the blind fitting by Ryan. Specialist Blinds is a very professional company with knowledgeable staff and great products. An additional bonus is that the blinds are made in Kent :)

May 5, 2026
Unprompted review
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Reply from Specialist Blinds

Thank you so much for the feedback. We will pass your comments onto Arnaud and Ryan, who will be so pleased to hear that you're happy with everything.

Rated 1 out of 5 stars

Slowest blinds ever not as advertised

Installed my electric blinds today and they were the biggest scam ever. Keep in mind I had to get an electrician to do all the wiring before the installer came. However once they were operational, they are so so so so slow which was very misleading compared to their website where apparently they were edited to show them to be way faster. What sold me and got me to buy these blinds was how fast their blinds in the videos they had on the site. I feel scammed and I can't wait to remove them even though I spent over £6000, which were an absolute waste. I already placed another order of blinds to replace all of them by another company. Absolutely waste of time and money.

April 30, 2026
Unprompted review
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Reply from Specialist Blinds

I’m sorry to hear that you were disappointed with the speed of operation.

Our social media videos are not intended to mislead. They are often recorded on a timelapse or are sped up to show the effect that the blinds have on the room whilst still meeting recommended time constraints on the post. Our website shows a mix of timelapse and real-time clips, and our sales consultants show real-time videos during their visit.

The actual speed of the blinds is completely standard and other companies will not be able to provide blinds that move any quicker, so please be aware of this if you’re ordering replacement remote control blinds elsewhere. Alternatively, if you’re still considering replacing with manual blinds as you told our installer yesterday, we’ll happily provide details.

Rated 5 out of 5 stars

Happy customer

Grant measured and gave quote for conservatory roof and windows. He answered all my questions and gave advice.
Richard fitted the blinds. They look amazing.
Excellent customer service.
Really impressed from start to finish.
I would definitely recommend 👌
Thank you 😊

April 9, 2026
Unprompted review
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Reply from Specialist Blinds

Thank you so much for your feedback. We've passed your comments onto Richard and Grant, who will be pleased to hear that you're happy with the end result.
Hope we can help you again in the future 😊

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Rated 5 out of 5 stars

Superb Quality and Service

We made our first purchase of motorised Duette honeycomb-style blinds 5 years ago in our south facing extension. They still look lovely and we were so impressed with their cooling properties in the summer and their insulating properties in the winter that we added the same to the main front window two years later. In January of this year, we added three further blinds upstairs. High praise, indeed.

They are not cheap but, as home improvements go, they make a difference every day in whatever season. Supported in no small part, in my view, by great staff. Five years - same Sales Advisor (Colin) and same fitter (Andy). That actually says an awful lot. These people know their stuff - knowledgeable, professional and no pressure. Nice people who seem to care about doing a first-class job. And, on the odd occasion when I have needed their customer service, same high standards. No hesitation in giving them my highest recommendation.

January 18, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service an attitude…

Terrible customer service an attitude of the fitter.

March 16, 2026
Unprompted review
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Reply from Specialist Blinds

We notice that you and your partner have both left us 1-star reviews, however, we can’t find either of you on our database so believe you have ordered from another retailer. Please do get in touch so that we can investigate further. The Specialist Blinds Co. Ltd

Rated 1 out of 5 stars

The guy who fitted my blinds had the…

The guy who fitted my blinds had the worse attitude ever and was rude.

March 16, 2026
Unprompted review
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Reply from Specialist Blinds

We notice that you and your partner have both left us 1-star reviews, however, we can’t find either of you on our database so believe you have ordered from another retailer. Please do get in touch so that we can investigate further. The Specialist Blinds Co. Ltd

Rated 5 out of 5 stars

Specialist Blinds offer a superb…

Specialist Blinds offer a superb service! The initial visit to discuss the options was done with great professionalism by someone who clearly had a great deal of knowledge about the options for fulfilling our needs for blinds in a new glass extension. The survey and installation by Jack was done with equally high levels of professionalism, care and skill.

February 10, 2026
Unprompted review
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Rated 3 out of 5 stars

Wide gap between blinds so you can see in

Meant to leave this review last year. I had electric blinds done on sliding kitchen doors. They were installed as 3 separate blinds as a large area. However, there is a massive gap between two of them which miss the aluminium post and so anyone outside can see straight in and we can see the garden clearly. Not private and secure as was the idea of having them.

February 19, 2026
Unprompted review
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Reply from Specialist Blinds

Thank you for the feedback, and we’re sorry to hear about your experience. Depending on the type of blinds you have, there will be inevitable gaps between the blinds due to the hardware and mechanisms at the top of the blinds.

If you haven’t already done so, please feel free to contact us directly so that we can find your order and investigate further for you.

Rated 5 out of 5 stars

Really pleased with our blinds

The salesman was very polite, not at all pushy, we were happy with the quote so went ahead. The surveyor/ installer was also very polite and very knowledgeable. The installation was mess free and very quick, we were very pleased with the whole process and would highly recommend.

November 18, 2025
Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟
5 star experience from the start with Kevin to the installation with Rob. Both very professional and helpful.
I will be recommending specialist blinds over and over.
Thank you!
Emma Grover

January 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent product and service

We recently bought a new build house with large, double height curtain wall windows at the front. We were looking for a specialist blind company to do a good job and Specialist Blinds were true to their name. The service has been really good from the first contact and subsequent visit from local rep Greg, who was extremely knowledgeable and helpful. He passed over to Rob our fitter who was brilliant. He did a pre-order survey and came back to do a great job fitting the blinds. We received informed advice throughout and the product is high quality and works brilliantly. Based on our experience, we would definitely recommend Specialist Blinds.

December 15, 2025
Rated 5 out of 5 stars

Really good company to deal with

Good communication from start to finish. Very helpful salesman who showed us all the options we could have for our bi-folds and wasn't pushy. The fitting process was smooth and relatively quick and the blinds look amazing and really keep in the warmth. Overall very happy and would highly recommend.

October 21, 2025
Rated 5 out of 5 stars

Excellent five year annual maintenance programme

We had twenty blinds of varying sizes and shapes installed in our conservatory five years ago. At the time we signed up for their five year annual maintenance programme, where they come and clean and service the blinds each year. I cannot recommend this highly enough. After five years the blinds still look as good as new, with none of the staining and insect debris that usually gathers. An excellent follow up service.

December 18, 2025
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Rated 5 out of 5 stars

Five Stars

I needed blinds to reduce the heat and glare in my small conservatory which was reaching over 41c in summer. My consultant Paul explained the options and recommended cellular blinds all round (I'd initially wanted just the roof and the large windows done, not the small windows and double doors). I'm so glad I took his advice. He fitted the blinds a few weeks later and the difference is staggering. I can read/work without being dazzled and at midday it hasn't exceeded 34c inside. The blinds are well made, look super smart and are easy to operate. As it's got colder, I've found that closing them at night has also helped to keep heat in. I highly recommend Specialist Blinds.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

2yrs on and I love my blinds!

I’ve had my blinds installed now for 2years and I absolutely love them. They are on my conservatory roof and make the room so much more useable. They look like a cream ceiling on dark nights and I open them every morning to let the sun and light in. Can’t recommend Specialist Blinds enough.

November 19, 2025
Unprompted review

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