Appeal Home Shading Reviews 1,852

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, highlighting their skill and helpfulness from sales consultations to installation. The service is frequently described as excellent, with many people appreciating the smooth process, clear explanations, and timely arrivals. Consumers are particularly impressed with the high quality of the products, noting their beautiful appearance, functionality, and ability to transform rooms. However, some customers also noted issues with product durability, reporting blinds breaking down or having faults within a few months of installation. A few other people felt that communication between different departments could be complicated, and some mentioned being dissatisfied with how issues were handled after payment, feeling that the company was less responsive.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Product

Consumers generally express satisfaction with the product quality, often highlighting its high quality,... See more

Quality

Clients share positive opinions on quality. Many customers are very happy with the end result, praising the... See more

User experience

Reviewers consistently report positive feedback about the user experience. Customers describe the entire... See more

Based on these reviews

Rated 5 out of 5 stars

Paul coomber Most agreeable, professional and completed tasks with blind installation And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.... See more

Company replied

Rated 5 out of 5 stars

I am delighted with the 3 solar-reflective Quad roller blinds installed today - Tues 9/12/25 - by Dariusz Ciechacki who had also done the survey. The Quad blind fabrics look really beautiful & sophist... See more

Company replied

Rated 5 out of 5 stars

The website provided enough details to indicate that the company could do colour matched insect blinds. The friendly sales representative explained the finer details of how they operate on windows and... See more

Company replied

Rated 5 out of 5 stars

Great service from both Yasmin as initial contact and Danny for measuring up and instillation. Both were friendly and professional. The blinds are good quality and look fantastic.Danny made the sure w... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing

Amazing. Paul C was wonderful, clean and tidy, explained all mechanics and charging. Highly recommended. Would always use Appeal Shading and would recommend to family and friends.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent fitters…

Excellent fitters…. Andy and Matt
Arrived promptly, worked efficiently and without disturbance or disruption.
Completed installation, explained mechanism and maintenance.
Site left completely cleared and clean.
Waste left neatly stored and secured.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Fitters

Very good professional service with great communication and quality fitting. Matt and Andy communicated and demonstrated fully all we needed and went above and beyond to answer all our questions. Left the area tidier than they found it 👍

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Initial fitting of the blind and awning…

Initial fitting of the blind and awning was fine and we have been happy with the products. However now there is an issue we have had great problems with the customer service and complaints. We have had an awning fitted which has sunk into the exterior wall, we raised concerns at the time regarding the wall construction and reassured all would be suitable. A few years down the line and the awning is unsafe to use and causing exterior damage to the wall. The response time has been terrible and they have ignored emails and phone calls. Really disappointing customer service considering we were recommended by neighbours and ended up spending a lot on both interior and exterior products that have both unfortunately not stood up to time. Very frustrating not to communicate with the customer and certainly wouldn't recommend due to the abysmal aftercare.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service from start to finish!

My experience overall with the company has been very good, great workmanship by the manufacturing team and by Steve our fitter. A slight blip relating to delivery was swiftly rectified and the fitter Steve was excellent, he went over and above to ensure that the fitting went ahead without a hitch and for that we are extremely grateful to him. He explained what he was doing throughout and was very friendly but professional at all times. Our blinds look fantastic and very well made and the customer service and support staff were very helpful. Thank you all very much! I will be recommending to family and friends.

April 13, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for taking the time to leave us your feedback. We're so pleased to hear that Steve provided a great installation experience, and that you are happy with your new blinds! We truly appreciate your recommendation and will be sure to pass your review on to Steve and the team.

Kind regards,
Appeal Shading
(Ref: 153524)

Rated 5 out of 5 stars

Dariusz who came to fit our blinds was…

Dariusz who came to fit our blinds was excellent and very efficient.

April 13, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review! We're thrilled that Dariusz was efficient and helpful with the installation of your blinds, we'll be sure to pass this feedback on to him.

Kind regards,
Appeal Shading
(Ref: 153721)

Rated 5 out of 5 stars

An excellent job installing my lantern…

An excellent job installing my lantern blinds Alan Robinson.

Am very pleased.

April 10, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're happy that Alan was able to provide a quality installation of you new lantern blinds, we'll be sure to pass this feedback on to him!

Kind regards,
Appeal Shading
(Ref: 152508)

Rated 5 out of 5 stars

Darius was pleasant helpful and very…

Darius was pleasant helpful and very professional

April 2, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your feedback. We're thrilled to hear that Dariusz was helpful and professional in his visit.

Kind regards,
Appeal Shading
(Ref: 153401)

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Rated 5 out of 5 stars

Darius was brilliant

Darius was brilliant, friendly and very helpful!

April 1, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're so pleased that Dariusz provided an excellent service, we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 137132)

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service and a great installation by Paul C. The blinds look fantastic, and the installer was friendly, professional, and efficient. Very pleased with the result and would definitely recommend

March 31, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for taking the time to leave us your feedback. We're thrilled to hear that Paul provided an excellent installation and that you are happy with the final result!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Paul c did an excellent job clean and…

Paul c did an excellent job clean and tidy . Would recommend company , great service,

March 30, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're pleased to hear that Paul provided an excellent installation and we appreciate your recommendation!

Kind regards,
Appeal Shading
(Ref: 153606)

Rated 5 out of 5 stars

Paul C did a fantastic job

Paul C did a fantastic job, very friendly and efficient, very satisfied and would highly recommend.

March 30, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your feedback. We're so glad that Paul provided a friendly and efficient service, we appreciate your recommendation!

Kind regards,
Appeal Shading

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Rated 5 out of 5 stars

Extremely knowledgable very helpful…

Extremely knowledgable very helpful polite and punctual. Great service.

March 30, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for taking the time to leave us your feedback. We're happy that our team were able to help!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

The company was very prompt in…

The company was very prompt in response to our question, quickly sorted out the type of blind we needed. Set the whole process in motion.
We were dealt with politely, the fitter Ryan was quick and tidy in fitting the blind ,explaining how it worked, helped with an adjustment of a very good blind we bought from Appeal year ago.
Generally a good company to deal with

March 27, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're pleased to hear that we were able to help with you with your blind and that Ryan provided a great installation experience! We appreciate your feedback and will be sure to pass this on to the team.

Kind regards,
Appeal Shading
(Ref: 153595)

Rated 5 out of 5 stars

Excellent service all the way through…

Excellent service all the way through from quotation to fitting. Paul C did a great job on the fitting and was tidy and considerate. Would definitely recommend.

March 27, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your feedback. We're glad that Paul provided an excellent service and we appreciate your recommendation. We'll be sure to pass on your feedback.

Kind regards,
Appeal Shading
(Ref: 153447)

Rated 5 out of 5 stars

The whole process was straightforward…

The whole process was straightforward and fantastic quality. From choosing what we wanted to the wonderful Dariusz measuring up and fitting - perfect.

March 27, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're happy to hear that Dariusz provided an excellent installation experience, we'll be sure to pass this feedback on to him!

Kind regards,
Appeal Shading
(Ref: 153663)

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Rated 5 out of 5 stars

The product is perfect

The product itself is perfect as it is white on white. The fitter Ryan Marks was prompt, tidy, and helpful

March 26, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're thrilled to hear you are happy with your installation. We'll be sure to pass on your kind feedback to Ryan and the team!

Kind regards,
Appeal Shading
(Ref: 153589)

Rated 5 out of 5 stars

Black out blind fitting

Paul C arrived promptly having texted me with an ETA. Very polite, friendly and informative. Fitted the blinds very nicely.

March 26, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your review. We're pleased to hear that you had a great installation experience with Paul and that you are happy with your new blinds!

Kind regards,
Appeal Shading
(Ref: 153271)

Rated 5 out of 5 stars

Excellent

Extremely satisfied with my conservatory blinds. The whole process from the initial call to fitting was dealt with in a friendly manner. Installation was carried out to a high standard and everything was left clean & tidy. Excellent service - I would recommend Appeal blinds

March 23, 2026
Unprompted review
Appeal Home Shading logo

Reply from Appeal Home Shading

Thank you for your feedback. We're so happy to hear that you've had a positive experience with our team and that you would recommend our blinds!

Kind regards,
Appeal Shading

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