Bilel Chouaibi is truly amazing! From the very beginning, he was patient, kind, and took the time to explain everything in detail. My experience with him has been absolutely wonderful ,he isprofessio... See more
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My experience has been nothing but amazing. I was hesitant and scared to talk about my financial situation but after speaking to Keirston , he made me feel at ease. He was empathetic, kind and list... See more
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They have been a saving grace for me; their service has been invaluable. Before contact Consolidated Credit I had over 30k in debt and even making over 1000.00 in payments every month, after 2 years m... See more
Company replied
Honestly i don't think I'd ever get out of my 60k in credit debt without consolidated credit. An incredible option for those of us in crippling debt. Also very kind, understanding staff.
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Company details
About Consolidated Credit Canada
Written by the company
Call us today at 1-844-237-4812 to begin your path towards freedom from debt.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
Consolidated Credit Counseling Services of Canada Inc. is a national non-profit credit counselling organization that educates consumers about personal finance and has helped over 500,000 Canadians tackle their debt. Consolidated Credit’s unbiased debt-counselling service offers alternatives to help people get their debts under control. Alongside consolidating payments, Consolidated Credit’s counsellors focus on education and understanding. Strategies include teaching basic, but vital concepts, such as how to budget, understanding credit, and how to manage money.
BBB Accredited Business
Written by the company
Contact info
505 Consumers Rd, Suite 400, M2J 4V8, North York, Canada
- 1-844-237-4812
- inquiry@consolidatedcredit.ca
- consolidatedcredit.ca
4.8
Excellent
7K reviews
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My experience was awesome!
My experience was made great by the customer service that I received about my client id. He was fast and very courteous. It really made my day at how kind he was.
April 7, 2025
Reply from Consolidated Credit Canada
Hi Michelle,
It's a treat to know our client services team made such a positive difference for you! Thank you for taking the time to share this feedback. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
It helps me manage my finances.
April 7, 2025
Reply from Consolidated Credit Canada
Dear Luis,
We understand with how busy life is the extra headache of managing finances can be the reason people put off the work of improving their position. We're glad to make this process as convenient as possible so you can focus on the things that are most valuable to you! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Reply from Consolidated Credit Canada
Hi Mercury,
Thank you for your feedback! We're glad you've been receiving the high level of service and help you deserve. If you ever recommend us to anyone, tell them to call 855-237-3337!
Somehow creditors were not notified of…
Somehow creditors were not notified of my agreement so loans and CCs were reported as missed payments and my credit rating took a real bad nose-dive.
Mind you, I don't want any more credit right now... it is just unnerving to see such a decline in my credit score.
April 2, 2025
Reply from Consolidated Credit Canada
Hi Frederick,
We appreciate you sharing your experience so we can provide you with support and guidance. Your program doesn't begin unless creditors agree to work with us on your behalf and they have received all payments on time. We understand any impact to credit score is unwanted, but hope you understand that due to the way credit reporting is structured, it is difficult not to experience a temporary dip in score when enrolling in most any financial program.
With that being said, this effect is reversible, and most clients see a neutral or positive net impact after the program is completed. The history of on-time payments you'll build alongside the lowering of your debt utilization rates will improve your credit score. The credit notation from the program will be expunged after completing the program as well.
We're happy to be part of your financial journey and are here to answer any questions you may have or review details of your program. Clients services can always be reached at 800-656-4049. We hope to hear from you soon and look forward to seeing the progress you'll make with our program!
Reply from Consolidated Credit Canada
Hi Charles,
We appreciate the feedback and are glad that so far everything has been smooth for you. If you ever have any questions or need help, client services is only a phone call away at 800-656-4049!
when i was at the deepest
when i was at the deepest, i found the light with your aide, thank you
March 27, 2025
Reply from Consolidated Credit Canada
Dear Linda,
We understand how difficult it can be to live with debt and how daunting getting out of it can seem. It's a pleasure to be here for your during this trying time and help you find a new path!
service
Customer service and regular update of balances outstanding make it better on other companies.
March 27, 2025
Reply from Consolidated Credit Canada
Hi Muazam,
We strive to provide exemplary service and are pleased to know we've been able to make a real difference for you! Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Thank's
My experience was great! Nice advice from them! The staff are polite,effective and nice to work with!
March 23, 2025
Unprompted review
Reply from Consolidated Credit Canada
Hi Myriam,
We're delighted to know you had such an nice experience with our team! We appreciate your feedback. We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
Great communications and very helpful
March 24, 2025
Reply from Consolidated Credit Canada
Dear Susann,
We're excited to be working with you and happy to know you received the high level of service you deserve! If you ever recommend us to anyone, tell them to call 855-237-3337.
Very helpful and caring agents are…
Very helpful and caring agents are always available to help
March 18, 2025
Reply from Consolidated Credit Canada
Dear Robert,
Convenient, helpful customer service is one of our main goals and we're pleased to know that goal has been reached with you! If you ever recommend us to anyone, tell them to call 855-237-3337.
I didn’t want trust pilotl
March 7, 2025
Reply from Consolidated Credit Canada
Dear Leigh,
We're sorry to hear you didn't want Trustpilot. If you'd like to leave a review on other platforms, we can also be found on Google: https://tinyurl.com/yc4dr6k3
If there's anything we can help you with, including questions about your accounts or program, please don't hesitate to contact client services at 800-656-4049!
great job thank you for your help
March 7, 2025
Reply from Consolidated Credit Canada
Dear David,
It's our pleasure! Thank you for taking the time to share your experience. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
I had good experience with the…
I had good experience with the Specialist, She was professional and very helpful in resolving my issues. She was also knowledgeable of what to do and this made the process easy.
March 5, 2025
Reply from Consolidated Credit Canada
Hi Andrew,
We strive to provide great customer service and are delighted to know that's exactly what you received. We appreciate the chance to work with you! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
flexibility
They make it work for you. Extremely flexible. The feeling you get when you finally dig yourself out of debt is definitely worth contacting them today!!!
-Signed a happy and now debt free Consolidated Credit customer
February 17, 2025
Reply from Consolidated Credit Canada
Hi Evan,
Congratulations on getting out of debt! This is a real achievement and we're happy to have been part of your journey. Thank you for sharing your experience. If you ever recommend us to anyone, tell them to call 855-237-3337!
Each time I contact them
Each time I contact them - they always answer my questions.
February 12, 2025
Reply from Consolidated Credit Canada
Dear Rob,
We understand the importance and convenience of a responsive, knowledgeable team and are happy they'd been able to help you whenever you needed it! Thank you for choosing to have us as a partner in your financial journey. If you ever recommend us to anyone, tell them to call 855-237-3337!
I was a client for one year……
I was a client for one year (Client#: 414676) and discovered that the company had severely impacted my credit score, delayed payments, and failed to make the final scheduled payment to my credit card creditors, resulting in them contacting me. They have a tendency to inadvertently cause clients to fall behind on their accounts, and they are quick to cancel services. Initially, the agent assures you that you can contact them at any time, but once you sign up, they inform you that your file has been transferred and provide a new contact number. This business operates in a questionable manner, and after seeking advice, I was informed that it is not a highly reputable company. I strongly advise against signing up with them and recommend exploring alternative options. If the company responds to this review, I can confidently assert that their promises are unfounded and lack thorough investigation.
January 1, 2025
Unprompted review
Reply from Consolidated Credit Canada
Dear Ev,
We appreciate your feedback and regret to hear you were not satisfied with our customer service and financial program. While we understand that it can take some time for creditors to fully process payments, all your payments were received by creditors on time and were accepted.
We also have separate teams for people who want a counselling session and need to enroll, and another client services team for those who already have an ongoing program with us. That new phone number you got was not your file being handed off somewhere else, it was a direct line to your new customer service team.
We understand dealing with debt can be stressful and at times difficult to manage given how busy our lives are these days. We did process your cancellation request, but if you ever have questions about your old program or would like information on how we could work with you again, client services is always available at 800-656-4049.
AVOID AT ALL COSTS!
This company made so many promises and didn’t follow through with any. Had accounts end up in collections because they didn’t contact the accounts I added. Absolutely ridiculous & not professional at all, avoid at all costs!
February 6, 2025
Unprompted review
Reply from Consolidated Credit Canada
Hi Dustin,
We regret that we could not assist you as much as we would have liked but appreciate the opportunity to be part of your financial journey. While we were successful in negotiating down the interest rates for multiple accounts, we can understand the period between enrollment and the program start can feel uneventful while we work on things in the background. Due to how many creditors operate, it is also unfortunately difficult to include accounts already in collections within our program and creditors can choose whether or not they want to work with us.
We wish you the best moving forward and hope you're able to find a program or option that meets all your needs and goals!
Reply from Consolidated Credit Canada
Dear John,
We're delighted to hear you had such a nice experience! Thanks for letting us know. Help your friends and family achieve financial security by referring them to us! Have them call 855-237-3337 for a free consultation.
Reply from Consolidated Credit Canada
Hi Hartley,
Our teams work hard to provide real help to people and we're glad you had a nice experience with them! We appreciate the chance to help you reach your goals. Help your friends and family by referring them to us, have them call 855-237-3337 for a free consultation.
Non-judgmental assistance for peace of…
Non-judgmental assistance for peace of mind. Staff are easy to talk to and are happy to discuss options.
January 21, 2025
Reply from Consolidated Credit Canada
Dear Nicole,
We understand how easy it can be to find yourself in debt and how difficult it can be to get out of. We're happy to know you received the empathy, respect, and professionalism you deserve! We’ve provided free financial counselling for more than half a million Canadians. Refer your friends and family to call us at 855-237-3337 so they can be helped next!
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