Consumer Refund Service Reviews 992

Tenacious and helpful staff. Clear easy to follow advice. Successful PPI claim. Thank You.

Consumer Refund service was very straightforward, once we had given them as much information as we could they dealt with everything and kept us up to date. Would certainly recommend

Totally trust Consumer Refund Service, I was sceptical initially that they would be able to help. They kept me informed at all times and won. Would definitely recommend.

CRS made the initial contact which was refused, I then appealed and dealt with the bank directly during the whole process, I was granted Compensation.
CRS then stepped in to take a commission for basically doing nothing.

What an excellent service and excellent result. The hardest part is remembering previous banks I had accounts with, previous addresses and previous surnames.
After that just sat back and waited. Thankyou so much.

A very honest firm. Keep me informed throughout the process. Honest in telling me I could expect long delays in the process. Secured an outcome for me I was not confident to do my self.

CRS have performed admirably and I congratulate all their staff for their extensive efforts in recovering funds due to PPI.

A great company to deal with. They managed to get my PPI back from a few companies. I was kept informed throught the process. I found it well worth the commission I paid to receive such a great service. A big thank you to them.

Sorted everything out, made filling forms in easy. All claims now concluded.

An efficient service, well worth the fees.

I have now received four PPI refunds that personally I would never have managed to obtain.This has been achieved in a totally professional manner in which I have been kept totally informed. Terrific!

Really pleased with the support of the Consumer Refund Service (CRS). I wouldn't have known where to begin with making a claim against mis-sold PPI. With the support of CRS I have received a compensation payment (refund of PPI plus interest). It is worth paying the commission, I am very happy with my 80% as I would have received nothing without support from CRS

Taking a while for some of the payments to come through because aspects of compensation relate to my late husband's accounts - held jointly with me, but I have been grateful for all of the help I have received from Consumer Refund Service. They have found accounts I had completely forgotten about. Thank you.

Would recommend this company. If they hadn’t been in touch with me I would Not have done nothing about claiming PPI. Albeit they made it clear at the outset that there would be a percentage fee to pay if there was a positive outcome but, at the end of the day, they did all the groundwork and I was very happy with the outcome and two PPI payouts.

Thanks Consumer Refund Service - I would never have found out that I was owed PPI if I hadn't contacted you.

The Consumer Refund Service has been a great help at every stage of the claim process. I am delighted with the outcome and could not have achieved any of this without them. Thanks so much.

I don't like being sent a letter demanding I send you the money within 7 days on the strength of a letter/invoice you CLAIM to have sent me before. I NEVER received such letter/invoice

I have spent the past few days searching for my cheque book (last used about 12 months ago) and I don't like paying over the phone (credit cards OR debit cards), but in view of the nature of the letter 'The invoice must be paid within the next 7 days' (I presume OR ELSE.... I had to use my credit card to pay

Bearing in mind there has been this health outbreak - don't you think that you are being unreasonable? I don't do online or internet banking and as I have MS I did not want to leave the house to go to the Post Office (to send a cheque by registered post) for obvious reasons - I am not happy with the way you have conducted yourselves

I wasn't going to bother even looking to see if I'd had PPI as I didn't think I had. How wrong I was and the Consumer Refund Service sorted everything out. Prompt, efficient and professional. Yes they take a percentage but you know that before you proceed and tbh they are very welcome to it.