Easy ordering, verification of prescription, fast shipping. Wish there were not hidden fees on all these contact websites. Filled out orders on several different sites and Contact Lens King came in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall pricing was good compared to other lens sites, but the site had 3 issues that were irritating: 1) It asked to confirm cookie settings incessantly, maybe 30 times during my research and orderin... See more
Company replied
Ordering process is too complicated. I should be able to order ANY contact without my eye Doctor being notified. Its almost not worth it to order my contacts online if my Doctors office has to moniter... See more
Company replied
I've been using Contact Lens King for more than 15 years now... why? because they typically blow the competition out of the water. In fact, when I've told each of the different eye doctors the pricin... See more
Company replied
Company details
Information provided by various external sources
Discount Contact Lenses Online: Order the exact same lenses prescribed by your eye doctor at a discounted price. Buy contact lenses for all major brands at Contact Lens King®
Contact info
30 Lawrence Paquette Drive, 12919, Champlain, United States
- 800-352-0255
- customerservice@contactlensking.com
- contactlensking.com
4.4
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Great!
Great pricing drew me in, great customer service will keep me coming back. Thank you!
May 28, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
The Payment form does not make sense
The Payment form does not make sense. If you want me to type all of my information in for every transaction, that is fine, but I couldn't get from the order form to the payment for to do that. Then when you think you have submitted the form, up pops the payment form. Makes no sense because it should have come up earlier. Then, the payment form has dots in it. I cannot just confirm that the information is correct, I have to figure out how to delete that information and put all of the information in again. Also: you have 4 shipping charge options. Don't you just have a plain fee shipping option? It is crazy.
June 5, 2026
Unprompted review
Reply from Contact Lens King Inc.
Hi,
I apologize for any difficulties you may have experienced with the payment options.
For security reasons, we do not store any payment information. The payment information section appears during the final step of the checkout process and will be displayed once you select your preferred payment method. We currently offer payment by credit card, PayPal, and PayPal Credit.
Regarding shipping, we offer four shipping options, including our standard shipping service at a rate of $12.95 via First-Class Mail.
Please let us know if you have any additional questions or need further assistance.
Thank you.
Quick Delivery of correct prescription
June 5, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Excellent shopping experience
Excellent shopping experience, quick shipping, accurate orders, and ZERO issues with Contact Lens King. I've ordered from them multiple times, and love their service. I highly recommend them.
May 28, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Easy to reorder and...
Easy to reorder and, this time, lenses were received in less than a week.
June 4, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Contact Lens King is outstanding
Contact Lens King is outstanding! Their website is easy to use and their prices are very competitive. Delivery is quick. I just love them!!
June 4, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
EASY ORDERING
EASY ORDERING, CUSTOMER SERVICE IS GREAT. RECEIVED MY CONTACT LENS WHEN THEY SAID I WAS GOING TO RECEIVE THEM. THERE PRICE IS UBEATABLE
May 28, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
I purchased a box on daily contacts and…
I purchased a box on daily contacts and 1/3rd of the ones I have tried on have been damaged, unwearable and painful. Customer service stated that their policy is to only refund the amount of contacts damaged so far. I find this ridiculous since I have only worn about 28 out of the 90 day supply and I guarantee I will find more damaged lenses in the box. It may be safer for me to discard the box to prevent any future eye injury. Horrible policy, customer service is unable to reason. A new box should be the answer to this not just reaching out to them as I find damaged pairs. Totally lost me as a customer.
June 4, 2026
Unprompted review
Reply from Contact Lens King Inc.
Hi Abby,
We sincerely apologize for your frustration and any inconvenience this situation has caused.
As an authorized retailer, we are required to follow the replacement and return guidelines established by each manufacturer, including their policies regarding defective contact lenses. Because it is extremely rare for an entire box of lenses to be defective, manufacturers typically only authorize replacements or refunds for the specific lenses that have been opened and tried.
We understand that this can be frustrating, particularly when you are experiencing issues with a new box of lenses. However, as an authorized retailer, we are obligated to adhere to the manufacturer's policies for all warranty and defect claims.
We truly regret the inconvenience and appreciate your understanding. If you have any additional questions or concerns, please let us know and we will be happy to assist further.
A long-time customer who keeps coming back!
This company has the best prices, super fast shipping, and excellent customer service. I recommend them to everyone!
June 3, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Tons of hoops to jump through
I was OK with the final price, if I had to jump through that many hoops to buy groceries I would starve to death. Why can they tell you UP FRONT what their price is??
June 2, 2026
Unprompted review
Reply from Contact Lens King Inc.
Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
Price was great and easy checkout
May 15, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
very easy to order
very easy to order, excellent price..and my lenses arrived within 4 days!
May 26, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI!. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
hard to upload script wish price was…
hard to upload script wish price was competitive with Dallies
May 30, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order. I apologize you had difficulties uploading your prescription. To make sure it is successfully uploaded the file does need to be either JPEG or a PDF file. If you are still having difficulties you can also text or email a copy and our team would be happy to upload it to your account for you. We appreciate your business and look forward to serving you in the future.
Cheap and easy
The website and order forms were easy to navigate and the instructions were clear, and they had the best price that I found for my contacts. However, I did not see any way to add insurance information, but still the best price without it.
May 27, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and providing your feedback. At this time, we do not accept any insurance. What our customer do is provide the finalize invoice to their insurance company for reimbursement. We appreciate your business and look forward to serving you in the future.
Consistently shows lower prices then adds fees!!
Consistently displays lower prices than competitors on online search. NEVER THE LOWEST ACTUAL COST!! Working your way thru check out with enough of these companies, you encounter the add on fees, etc.
I WOULD NOT recommend Contact Lens King. Check out ad fees and ons are high. Ends up MUCH higher than the other insurance accepting online sites.
My advice, order the first 30 days of contacts from the cheapest contact provider covered by your insurance. after that, search all you can, order the best price you can get. For my kids, it's been EZ contacts after insurance is exhausted.
May 25, 2026
Unprompted review
Reply from Contact Lens King Inc.
Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
Refund request for false advertisement on 2 day shipping.
I paid extra for 2 day shipping on wed 05-20-2026. My order was shipped on Thursday 05-21-2026 and tracking says the package arrives 05-25-2026. That's 4 days not 2 days. I need a refund of the extra I paid for 2 day shipping.
May 26, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI,
I sincerely apologize for the frustration this experience has caused.
After reviewing your order, I can confirm it was placed on 5/20 at 11:58 PM, which was after business hours. As a result, the order was processed and shipped the following business day, 5/21.
At checkout, when selecting Second Day Shipping, a notice was displayed stating:
“Orders ship once your prescription is verified and lenses are in stock. Next day or second day shipping deliveries are made on weekdays only.”
According to the UPS tracking information, your package was delivered within the timeframe provided by the carrier. Please also note that Monday was a federal holiday, and UPS was closed, so no deliveries were made that day.
We truly apologize for the inconvenience and understand your disappointment. However, because the order was delivered within the stated shipping timeframe, we’re unable to issue a refund at this time.
Thank you for your understanding, and please let us know if there is anything else we can assist you with.
Easiest website to navigate I have ever…
Easiest website to navigate I have ever seen.
May 26, 2026
Unprompted review
Reply from Contact Lens King Inc.
Hi. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
Easy to Order and always received with…
Easy to Order and always received with zero problems.
May 25, 2026
Unprompted review
Reply from Contact Lens King Inc.
HI. Thank you for your order and taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
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