Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more
They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more
Quick and easy service, I completed the form and arranged a call for when it suited me. Just a few questions and it was confirmed my chosen contraceptive would be on its way. It’s made things so much... See more
Company details
Written by the company
Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.
Contact info
United Kingdom
- Info@contraceptiondirect.uk
- contraceptiondirect.uk
4.9
Excellent
319 reviews
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service was amazing and fast.
March 10, 2026
Friendly and speedy service!
Was referred by a friend as I didn’t realise this service existed and I was paying £60+ a year for my prescription! Great service from start to finish. Katie was really friendly over the phone and super helpful, such a speedy turnaround too. So happy, thank you!
February 9, 2026
Good experience but my weight now stuck
February 2, 2026
Brilliant!!!
Great service, The consultation is super quick and quick delivery after that.
I can't believe that I hadn't heard of this service before - what a game changer!
February 3, 2026
So easy and helpful
February 5, 2026
Quick and they are really good at being…
Quick and they are really good at being contacted after my work day.
February 5, 2026
Came incredibly quickly with three…
Came incredibly quickly with three boxes of my contraception, chuffed x
February 3, 2026
This service is excellent!
This service is excellent!! The staff are always really helpful and friendly.
February 3, 2026
Review
The lady on the phone that I spoke to was very kind very understanding and explained everything to me evern helped pick the right one that suits me.
February 3, 2026
Very helpful
Very helpful, considerate and thoughtful. Everyone was so sweet and attentive, could not have asked for a better service.
February 24, 2026
Very easy and simple
Very easy and simple, you get your phone consultation and a few days letter your medication is at your door hassle free
January 30, 2026
Friendly and fast service!
I was able to get an appointment within a week, and the staff were incredibly friendly and helpful, addressing my concerns and answering my questions. The tablets arrived on time
February 26, 2026
10/10 experience - thank you team!
The telephone agent was super friendly and I was able to sort out my contraception in no time - thank you for such an amazing service, it makes me have faith in the NHS again
January 28, 2026
Quick and easy, stress-free appointment
Maya was so lovely and helpful
on the initial call. Answered all my questions thoroughly and listened to my concerns with empathy. The pill arrived the next day which was very impressive. Will be using this service again!
February 25, 2026
Perfect!
Really informative and friendly phone call with maya, then the package turned up in 3 days. So simple.
February 18, 2026
Really helpful!
January 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.