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Contractor Training Center Reviews 471

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 409 reviews, reviewers had a great experience with this company. Customers frequently highlight the helpfulness and efficiency of the staff, with many appreciating the personalized support they received. The user experience is often described as smooth and straightforward, with easy access to courses and prompt availability. Many found the course content informative, well-organized, and effective in preparing them for exams, with some passing on their first attempt. However, some people were dissatisfied with certain aspects of the product and website, encountering initial access issues or difficulties finding courses on their dashboard. There were also concerns about the quality of some course instructors, with reports of off-topic discussions and a lack of relevant content. A few customers also noted poor print quality in manuals or felt that practice materials did not adequately prepare them for actual tests.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting easy registration, straightforward... See more

Product

Consumers find product to be ambiguous, with some reviewers expressing satisfaction with the study materials,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising its simple,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price and product are a great value. The information was detailed and thoroughly presented. More options on material covered would be nice. Focused presentations throughout that match the PowerPoin... See more

Company replied

Rated 4 out of 5 stars

Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain... See more

Company replied

Rated 4 out of 5 stars

I did encounter a few initial issues with access. I didn’t receive the course link right away and only gained entry after creating an account on the main portal and they emailed me an access link. Onc... See more

Company replied

Rated 4 out of 5 stars

Good Experience could only be better if they submitted course hours directly to the Licensing Board and never got to speak to a representative when I called with a question 3 times but, they answered... See more

Company replied


Company details

  1. #48 of 57 best companies in Career and Education Provider

Written by the company

With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.

Access-Until-You-Pass Guarantee

Because Passing Is the Only Outcome.

We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!

Contact info

4.0

Great

TrustScore 4 out of 5

471 reviews

5-star
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Rated 5 out of 5 stars

Helpful People

February 5, 2026
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Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re glad you found our team helpful, and we appreciate you taking the time to share that. If there’s anything else we can do for you, just let us know. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 1 out of 5 stars

These answers are too similar and…

These answers are too similar and misleading. I have 32 years of accounting and payroll experience and I cannot answer these questions. There is no follow up to incorrect answers.

February 15, 2026
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Reply from Contractor Training Center

Thank you for your feedback, and we’re sorry the questions felt too similar or misleading. We take accuracy very seriously, and our North Carolina CE course is built directly around the state’s rules, laws, and continuing-education requirements.

We’ve emailed you requesting the specific question numbers (or screenshots) you believe are incorrect or unclear so our instructors and curriculum team can review them and make corrections where needed. We also want to make sure you’re receiving the follow-up you expected after missed questions, so we can walk through any items with you and clarify the source references.

Please reply to our email or contact us at support@contractortrainingcenter.com or 888-858-7350 with the questions you’re referring to, and we’ll address them as quickly as possible.

—Contractor Training Center

Rated 5 out of 5 stars

It was an enlightening course

It was an enlightening course. Lots of great information. I was able to take it online and that was really nice

February 9, 2026
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Reply from Contractor Training Center

Thank you for the 5-star review! We're happy to hear that you found the course enlightening and full of great information. We're also glad you enjoyed the convenience of the online format. Thanks for your positive feedback! If you need anything in the future or have
any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Showed up on time

Showed up on time. Tabbed and highlighted section too.

February 9, 2026
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Reply from Contractor Training Center

Thank you for the 5-star review! We're happy to hear that our services met your expectations by being on time and providing the requested highlighting and tabbing. Thank you for your feedback! If you have any questions or need assistance down the road, feel free to contact us at support@contractortrainingcenter.com or 888-858-7350—we’re happy to help anytime.

Rated 1 out of 5 stars

There's VERY little training material…

There's VERY little training material on the actual subject matter. Most of the material is test strategy related, which is okay, but can be covered in 15minutes.
The material that matters is barely covered, and reading the reference material like a robot, is not what teaching is.

February 12, 2026
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Reply from Contractor Training Center

Thank you for taking the time to share your feedback. We’re sorry to hear the course didn’t meet your expectations.
A key goal of our program is to help students get comfortable navigating the reference materials and locating information quickly and confidently—because that’s the skill that helps most during the exam. Many students find that learning where to find answers (and how to move through the book efficiently) makes a major difference when they’re under time pressure.
We also want to clarify that we do not have the exact questions and answers that will be on your exam. There are many different versions of the exam, and the content can vary, so we focus on building the ability to find correct answers using the approved references rather than memorizing a specific set of questions.
That said, we understand your point about wanting more subject-matter teaching, and we appreciate you calling it out. If you’d like, we’re happy to help you directly with any topics you feel weren’t covered enough and show you exactly where they’re located in the reference so you can feel fully prepared on test day.
If you have any questions or want support using the materials, please reach us at support@contractortrainingcenter.com or 888-858-7350. We’re here to help.

Rated 5 out of 5 stars
Contractor Training Center logo

Reply from Contractor Training Center

Thank you for the 5-star review! We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear that you were satisfied. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 4 out of 5 stars

Nothing

Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain how the videos are going to work. I wasn't prepared at that point. I wasn't aware of which book was being covered at first. Then I focused on some of the clues given and finally caught up. It appears that these are recorded webinars? Instructor was knowledgeable and practical. Check back in 2 weeks or so

February 10, 2026
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Reply from Contractor Training Center

Thank you for sharing your initial thoughts. We appreciate your feedback regarding the introductory video and how it didn't prepare you for the format. We'll review it to ensure clarity for future users. We're glad you found the instructor knowledgeable. We look forward to your updated review in a couple of weeks. If you need anything or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Great communication fast shipping

Great communication fast shipping

February 10, 2026
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Reply from Contractor Training Center

Thank you for taking time to give us 5 stars! We're happy to hear that you had a positive experience with our swift shipping and communication. Thank you for your feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Smooth process

February 8, 2026
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Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re really glad to hear your CE course was a smooth process from start to finish. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Preparing for Exam

Helpful and items delivered on time.

February 2, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad the materials were helpful for your exam prep and that everything arrived on time. If you need any additional resources or support as test day gets closer, please reach out at support@contractortrainingcenter.com or 888-858-7350. We’re here to help you finish strong.

—Contractor Training Center

Rated 5 out of 5 stars

The gentleman Phiross was very helpful

The gentleman Phiross was very helpful, in knowledge and getting me to the next steps

January 30, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad our team was able to provide knowledgeable support and help you move confidently to the next steps. If you have any questions as you progress—about courses, materials, or scheduling—please reach out anytime at support@contractortrainingcenter.com or 888-858-7350. We appreciate your trust and look forward to helping you again.

—Contractor Training Center

Rated 5 out of 5 stars

i havent received the book that i paid…

I hadn't received my book even though i receved a notification it was delivered. Jordan Cabell reached out to me personally to make sure everything was in order. I truly appreciated that . That made me ordered another book from them. Thanks again

February 3, 2026
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Reply from Contractor Training Center

Thank you for the five-star review and for sharing the update. We’re sorry for the delivery confusion, but we’re glad everything was resolved and that you felt supported throughout the process. We truly appreciate your continued trust—thank you for placing another order with us. If you ever need anything else, please reach out at support@contractortrainingcenter.com or 888-858-7350.

—Contractor Training Center

Rated 5 out of 5 stars

The Contractor Training Center has to…

The Contractor Training Center has to have the best courses in building and contracting! They make the entire process easy, enjoyable and inexpensive!

February 4, 2026
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Reply from Contractor Training Center

Thank you for the 5 stars! We're happy to hear that you had a positive experience with our building and contracting courses! It's great to know that we made the process easy, enjoyable, and inexpensive for you. Thank you for your feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Once an electrician. Always an electrician

The updates were clearly made. I was able to build on my years of experience and aced this test. Thanks for helping this old guy. Once a master electrician always an electrician!

This re. Exam was very clear.

January 26, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad the updates were clear and that the refresher course helped you build on your experience and ace the re-exam. Congratulations on the strong result—master electricians don’t lose it. If you ever need additional CE or future renewals, we’re here at support@contractortrainingcenter.com or 888-858-7350.

—Contractor Training Center

Rated 1 out of 5 stars

I am really frustrated with my course

I am really frustrated with my course. My course expired and I had to renew it after only 6 months . after paying around 1500 i now had to pay an additional 150. after over 48 hrs I have still not got access to my course despite calling and emailing. I was planning to work on it all weekend,but now i have no progress made.

February 1, 2026
Unprompted review
Contractor Training Center logo

Reply from Contractor Training Center

We’re sorry for the frustration and the interruption to your study plans. Your extension purchase came through at 5:33 PM on Friday, after our offices had closed, which is why the access update was not applied until today when our team was back online.

We understand how inconvenient that is—especially when you planned to use the weekend—so we have extended your course access through July 31st at no additional charge to make up for the delay.

If you have any trouble logging in or don’t see the updated access immediately, please contact us at support@contractortrainingcenter.com or 888-858-7350 and we will confirm everything with you right away.

—Contractor Training Center

Rated 5 out of 5 stars

Thank you..

January 26, 2026
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Reply from Contractor Training Center

Thank you so much for the 5-star review! We really appreciate you taking a moment to share your support. If you ever have questions as you go through the prep course, we’re here to help. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Excellent

A bit expensive but I think necessary

January 26, 2026
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Reply from Contractor Training Center

Thank you for the excellent review and 5-star rating. I appreciate your feedback on pricing, and I’m glad you felt the training was necessary and valuable. Wishing you continued success—reach out anytime if you need support. support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Best in Class

I’ve used these guys over the years for multiple exam prep and CEUs. I’m licensed in more than 10 states (honestly forget how many!) and CTC is a BIG reason why I passed all exams on first try. Best in class!!

January 30, 2026
Unprompted review
Contractor Training Center logo

Reply from Contractor Training Center

Thank you for the 5-star review! We're happy to hear that our exam prep and CEUs have been so helpful for you across multiple states! It's great to know we played a significant role in your exam success. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Awesome !!!

January 28, 2026
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Reply from Contractor Training Center

Thanks for the 5-star review! We’re really glad you’re enjoying the exam prep course and appreciate your feedback. If you have any questions while you study or want clarification on a topic, we’re here to help. You can reach us at support@contractortrainingcenter.com or 888-858-7350.

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