I’ve bought a lot of digital products over the years, and my experience has generally been great—clear product descriptions, no hidden requirements, and fair refund policies when things didn’t work ou... See more
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I’ve bought a lot of digital products over the years, and my experience has generally been great—clear product descriptions, no hidden requirements, and fair refund policies when things didn’t work ou... See more
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I purchased the product, but its quality is so poor that it could have been created after just two hours of browsing. The money-back guarantee is not honored, and the "consultant" gentleman doesn't re... See more
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I loved it so much I bought the Audit! The checklist is amazingly detailed and helpful. I decided the best way for me to quickly implement what I needed was to pay for an audit of a specific landing p... See more
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Totally useless piece of home prepared excel document. It is a scam and also there are no refund refund policy but only non valued replies via email. DO NOT waste your money for this because if you ha... See more
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I paid for the 2.5k USD conversion audit. And I got a good discount of 750 USD.
Things started fine, but Jaka forgot to include feedback on some of the most important parts of my website. Additionally, I had some clarification questions on the points he gave me. Not much, thread could get as long as 2 back and forths. As a result of this, he already moved fairly quickly towards "end of scope" arguments, which didn't feel nice. Especially because he took really long to respond, which delayed our audit by another 2 weeks.
Eventually after I implemented everything, I saw a drop of 40% in conversion on my most important KPI on my branded traffic. When I emailed Jaka, no response. I realized he wouldn't want to help, so I asked for the refund which he promised according to his website. 4 times. Zero response. He never got back to help. Nothing.
I don't care if things go wrong. But literally ignoring after the results of the audit show a 40% drop. And not providing a refund when a refund is widely promised across the website, is just highly unethical to me.
I would never work with this person ever again in my life. But at least he taught me it's possible to take high ticket sales without featuring trustpilot across your website.
ABSOLUTE SCAM! I want my money back as soon as possible… This is not as advertised!
Scam. Outdated checklists, refused to provide a refund. This Jaka Smid doesn't really exist - just AI generated avatar. Avoid at all costs. You can get much better CRO advice just by using GPT.
I bought the product based on the description, but it really didn't live up to expectations. It's not what was advertised, as it doesn't explain how to improve; it's just a simple checklist. I want a refund.

Reply from conversion.design
Purchased the eCommerce checklist. Very detailed and helpful with plenty of examples. Will definitely purchase more products as needed in the future.
I must note that this is a very honest and professional seller. During the cooperation, I encountered a minor problem, which was resolved immediately and to my full satisfaction. As an experienced UX designer and developer of conversion e-shops, I can confirm that the offered product of design e-shop templates contains all the key elements that every quality e-shop should have. For those who are not sure what a product page should look like and what it should contain for maximum conversions, I highly recommend his design examples as inspiration as well as his checklist. A boxed solution such as Shopify or Upgates unfortunately, lacks a number of important features and design elements in its basic version. This can help you
I purchased the product, but its quality is so poor that it could have been created after just two hours of browsing. The money-back guarantee is not honored, and the "consultant" gentleman doesn't respond. He took my money—no one should buy this. PayPal is already working on getting my money back.

Reply from conversion.design
I’ve bought a lot of digital products over the years, and my experience has generally been great—clear product descriptions, no hidden requirements, and fair refund policies when things didn’t work out. Unfortunately, this one was different. Nowhere on the website did it say that you need Figma’s pro version to actually use the Facebook ad template properly. I only found out after purchasing, which made the whole thing useless to me. When I reached out for a refund, they refused—something I’ve seen others complain about as well. It feels misleading and dishonest. If you don’t already have Figma Pro, don’t waste your money.

Reply from conversion.design
I liked it because it gave me several new ideas and strengthened my workflow for creating a website with a solid structure, both in terms of content and design.
Very detailed template with helpful comments, will definitely get lots of value out of it
I love the checklist and I think it's a great value for the money. There are several tabs at the bottom of the spreadsheet with correlating pages to review. I like how the items are scored based on the potential impact on conversion. Great tool to use for CRO clients.
anyone bought this excel document can you put it link to see if a bad or good resource

Reply from conversion.design
I want my money back, not worth it- Examples are really poor!

Reply from conversion.design
Don't give any refunds, no relevant screenshots for the checklist it's just not a finished/full product you will get. The website is great and the offer seems great, but the product doesn't meet the expectations of the product. So slow with responding e-mails. I think he is just using a bot or ai to answer e-mails. I summarized the points and asked for a refund.
Here is the response you will get: " I truly understand your concern, and I’m sorry to hear that you’re not completely satisfied. However, I want to clarify that our policy does not include a money-back guarantee unless there is evidence that you’ve invested time in reading AND implementing our checkpoints.
Given the nature of digital products, once purchased, you receive lifetime access. This means that if we were to issue a refund, you would still retain access to the product, which would be unfair. Additionally, honouring your request for a refund would be unfair to others who have respected our money-back policy."

Reply from conversion.design
Bought the ecommerce CRO checklist. Really helpful and insightful. The list gave a full checklist that helped me to audit my ecom store and now i have a tasklist to start improving it step-by-step.
Totally useless piece of home prepared excel document. It is a scam and also there are no refund refund policy but only non valued replies via email. DO NOT waste your money for this because if you happen to waste it you will never be refunded as it is Claimed on their website. I hope legal authorities take this review into consideration and have legal investigation on this person.

Reply from conversion.design
The template was exactly what I was expecting, totally satisfied! 👍
Incredible value for money! These checklists are a game changer.
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