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Company details
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ConvoFly is a customer messaging platform built on the official WhatsApp Business API, for online stores that sell and support their customers in chat. Your whole team answers one WhatsApp number from a shared inbox — with individual logins, chat assignment, round-robin routing and private internal notes — alongside Instagram DMs and Facebook Messenger in the same queue, on the same contact record. A drag-and-drop canvas builds automations without code. A flow can be triggered by a customer message, a keyword, a Shopify store event or your own API, and can branch on business hours, tags, customer attributes or a no-reply timeout. It can send messages, update Google Sheets, call an external API, or tag an order back in Shopify. From the Growth plan, AI blocks detect intent and extract details, a knowledge-base bot answers questions from your own website and approved Q&A pairs, and AI Copilot drafts replies for agents to approve before sending. Broadcast, drip and recurring campaigns reach audiences built from tags, attributes and date filters, with opt-out handling and a per-contact frequency cap built in. Plans start at $12 per month and every plan includes a 14-day free trial. WhatsApp's own per-conversation charges are billed by Meta directly, and ConvoFly adds no markup to them. ConvoFly is a young product, so we have fewer public reviews than the larger platforms in this category. We would rather earn them honestly than not.
Contact info
United States
- convofly.ai
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