Coofandy Reviews 10,603

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,614 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service for being helpful, professional, and quick to address concerns, often resolving issues respectfully and efficiently. Many people appreciate that the company stands behind its products and offers solutions like sending correct sizes or processing returns promptly. Reviewers also often find the clothing to be fashionable, comfortable, and of good quality, with some items arriving quickly. However, some people were dissatisfied with product sizing, noting that items were not true to size or did not match descriptions, leading to disappointment. Delivery times were also a concern for some, with orders occasionally taking a long time to arrive or experiencing tracking issues. A few other people also felt that the quality of some items was not as expected or that products arrived damaged.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the material,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing frustration over long delivery times,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting fast shipping,... See more

Customer service

People report positive experiences with customer service, highlighting that their concerns were addressed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a size 3xl and they mistakenly sent me a size Medium. After speaking with them about the mistake. Coofandy replied to my email in a timely manner. They apologized for the misunderstanding.... See more

Rated 4 out of 5 stars

For starters the sizing is inaccurate. The shirt to the short set I ordered comes down to my knees almost, it said large however it had to be a 3xl. I ordered 3 pairs of shorts, two were definitely... See more

Company replied

Rated 5 out of 5 stars

Cofandy clothes are great: fashion forward, attractive, sized correctly and just as presented in the photos. Workmanship is good too. Yes, synthetic fabrics are less expensive, and may not be as... See more

Rated 5 out of 5 stars

Update: the team at Coofandy was super responsive to feedback and did everything they could to make this right. I’ve already ordered additional pieces! I really like a pair of pants from this comp... See more

Company replied


Company details

  1. #54 of 80 best companies in Men's Clothing Store
  2. #11 of 14 best companies in Beach Clothing Store
  3. #206 of 291 best companies in Clothing Store
  4. #9 of 9 best companies in Outerwear Store
  5. #29 of 39 best companies in Sportswear Store
  6. #5 of 5 best companies in Work Clothes Store

About Coofandy

Written by the company

Style Made Simple

Founded in 2015, Coofandy design modern men‘s essentials for daily wear. Our line is made up of wardrobe essentials for different occasions, from business dress shirts and suits to casual T-shirts, from party tuxedos and beach wear to active clothes. We want to completely reduce the overwhelming shopping experience and create a space where you could always find what you exactly needed in an efficient way.

With the goal of creating confidence through clothing, we are working strenuously to provide the great quality, and keeping the cost low for our customers. Our mission is to provide you with the best range of fashion possible, and to give back as much as we can.

We update our range regularly to take account of changing seasons and developing styles. Plus we offer regular promotions, helping you save even more. If you have any question, please don't hesitate to contact us.

Men's Shirts
Men's Casual Blazer
Men's Linen Clothing
Contact Us

Subscribe Discount

15% OFF For Your First Order


Contact info

3.9

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Zipper shorts arrived ripped.

The dark green zipper shorts arrived with a rip near the zipper. I am very disappointed after waiting so long to receive it.

May 20, 2026
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars

Completely different pant

Well, besides the zipper being broke these pants are NOTHING like the pictures !! If they're 100% cotton its the cheapest cotton they could find lol. The ad shows a nice distressed pant faded Army green and tapered leg. These were a rich green not tapered at all and a very light pant that had fold creases in them bad.

May 25, 2026
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Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 3 out of 5 stars

Far-fetched

I had purchased two items the same day, different colors, why did it not ship at the same time? We have to wait for another week in order to receive the second Item.
Unbelievable!!

May 25, 2026
Coofandy logo

Reply from Coofandy

Hi there,

We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.

The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .

Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.

If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.

Warm regards,

Rated 2 out of 5 stars

I am not sure if I gave enough time.But…

I am not sure if I gave enough time.But based on the amount of time I had before my trip, I never received my product until a week into my trip. So my biggest issue was the amount of time it took for the product to get to my home.

May 25, 2026
Coofandy logo

Reply from Coofandy

Hi there,

We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.

The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .

Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.

If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.

Warm regards,

Rated 1 out of 5 stars

horrible return policy …

horrible return policy …. did not like the material… i will not ever order from this company again

May 24, 2026
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars

your size chart is WAY off

your size chart is WAY off. I ordered a large and the waist size must be 38-40

May 23, 2026
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars

Product not what it looks like on…

Product not what it looks like on internet. Need to return, how do I do that?

May 22, 2026
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 1 out of 5 stars

Worst company to deal with ever

Worst company to deal with ever. All sizes are wrong. It took almost one month for the goods to arrive. I’ve been writing emails since Feb but nobody responded but when I flooded Instagram with very negative comments they immediately replied saying all my emails went to junk. They added me to their WhatsApp VIP group which 75% people complaining about their bad experiences.

The whole thing was absolutely horrible. I don’t know how did they send their email because I blocked and I unsubscribed from their website and all social media.

Their service after sales is the worse and I don’t recommend them to anyone.

May 24, 2026
Coofandy logo

Reply from Coofandy

Hi there,

We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.

The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .

Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.

If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.

Warm regards,

Rated 5 out of 5 stars

My experience is very poor

My experience is very poor. the garment does not fit and I've been yrying for over a week to secue instructions on how to return for refund and instead of providing instructios, this vendor just keeps offererig a partial discount to keep the produce. the product does not fit and Iwish to return it for refund. Refunds with this companhy areimpossin;r/

May 24, 2026
Rated 1 out of 5 stars

The outfit top was not a true 2x and…

The outfit top was not a true 2x and fit entirely too tight. I'm very disappointed as I took a chance as your products don't a ways fit. In order to fix it I'm required to go through the process of getting an exchange or just keeping it. I'm trying to learn to sew so I can repair things like this.

May 21, 2026
Coofandy logo

Reply from Coofandy

We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.

To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.

Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.

If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.

Rated 4 out of 5 stars

My husband loved it

Item was as presented, true to size. it took a little time to arrive, tho. 2 weeks maybe? My husband loves it. Says it is comfortable and wants another color.

April 4, 2026

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