Ordering was easy, the quality of the hat is good and I love the hat, but I do wish you would offer hats with different sizes. I have a larger than average head size so hats feel a little snug someti... See more
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Coolibar offers sun protective clothing, UV protection swimwear, sun hats, and sunscreen that will help protect against the UV rays that cause skin cancer and sunburns.
Contact info
United States
- www.coolibar.com
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I ordered a Large shirt…(they’ve…
I ordered a Large shirt…(they’ve apparently stopped carrying LT), and received a Medium size. I am finding it very difficult to reach anyone to remedy the situation—I am/was? a big fan…but having second thoughts.
I asked for Stevie hat and got it
I like the Malawi fitted swim jacket
I like the Malawi fitted swim jacket. It fits well, does not balloon in the water, and the fabric holds up well.
However, I've encountered a few problems with the Navy swim jacket:
- loose thread at the wrist
- opening for left thumb is sewn shut, so not usable.
Horrible return policy on costs
I recently made my first order with Coolibar. I’m happy with everything apart from a hat i ordered which is too big.
I’ve just created a return and was horrified to see that despite the hat costing me £53 the value of the return I was quoted was £27!!! There is a £15 handling fee which is bad enough - I could possibly live with this if this relates to transit costs although it would put me off ordering again - but they have also indicated that they would only refund me what is now the sale price for the hat.
I was really excited to find a company who made nice looking UV protective clothing, and i had quite a few additional items in my basket as the products I did want to keep are great. But I won’t be ordering again if this is the cost of returns!
Forgot to use the 15% discount offered…
Forgot to use the 15% discount offered for a 1st time buyer. Called right away and staff could not adjust my purchase price per Company rules. I find this very customer unfriendly. Returned my merchandise.
Excellent quality products,
Excellent quality products, every time I have ordered.
I purchased the beach shawl and the convertible beach shawl as gifts. They are so versatile and beautiful colours.
I didn't receive my order
I didn't receive my order . Not cool at all.
Overall excellent experience
Quick delivery, excellent hats, light weight and cooling, great sun protection
Good sun save products
Good sun save products, fast and
consumer-friendly shipping to Switzerland, well-packaged
Unfortunately, the larger sizes are no longer available
Sometimes it would be nice to have prettier colors and patterns
Love the hat!
Hat arrived in timely manner. Hat is exactly what was wanted. Great quality!
Should have stuck with Poncho
Should have stuck with Poncho. Thought I'd give Coolibar a try. Bought four shirts on sale a couple of months ago. Three of them showed up and they run huge. No exchanges allowed. Wanted me to send them back and start a new order (no longer on sale). Fourth shirt never showed up. Takes a long time for responses. One and done for me.
I was supposed to receive a replacement…
I was supposed to receive a replacement for a return and I have not.
Being able to call to order from a rep
Being able to call to order from a rep, the Santorini tunic is my favorite because it has 2 chest pockets that cover my breasts & love that silky fabric.
Still waiting for supervisor to call…
Still waiting for supervisor to call back..almost 5 hrs ago
Beautiful emerald green Hepburn shirt
I finally bought the correct size in the emerald green Hepburn shirt. Going forward I will disregard the sizing advice. It’s a beautiful color and a good fit.
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