Coolingaussies Reviews 21

TrustScore 2 out of 5

1.8

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Rated 2 out of 5 stars

Arrived in reasonable time, but honestly a waste of money. These are nylon and cause static in my long haired dog and are so slippery on tiles the dog can’t stay in it. At $89 au each I wouldn’t buy i... See more

Rated 1 out of 5 stars

Delivery took over a month, the product is not as advertised (smaller than advertised), has no cooling properties and the refund request process is a nightmare! Multiple discount offers to delay a ful... See more

Rated 5 out of 5 stars

The cooling mat is greatly appreciated by my two dogs! What's more, the quality is excellent and definitely worth the price. The items are also easy to maintain, which I personally like. The ordering... See more

Rated 1 out of 5 stars

NO ONE BUY ANYTHING FROM THIS COMPANY! The mats are so thin your dog can’t even walk on them without them moving and turning over, the colour is nothing like pictured and they are cheap and flimsy. I... See more


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1.8

Poor

TrustScore 2 out of 5

21 reviews

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Rated 5 out of 5 stars

Two very happy dogs (and their owner too)!

The cooling mat is greatly appreciated by my two dogs! What's more, the quality is excellent and definitely worth the price. The items are also easy to maintain, which I personally like. The ordering and delivery process is also smooth. I will definitely shop at Cooling Aussies again.

November 6, 2025
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