Cooper & Tanner Reviews 

67
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The whole team at the Frome office were an absolute pleasure to work with. They are hands down the most proactive agents I’ve ever experienced—always available to talk things through, quick to commu... See more

Rated 5 out of 5 stars

What should have been a relatively simple move turned into a complex and long drawn out process during which time we lost our buyer but Cooper & Tanner found us another within days. As we were buying... See more

Rated 5 out of 5 stars

I am so pleased to say the whole expierience with Cooper and Tanner in Frome was handled professionally but with a humanity you rarely get these days. From the start you felt a sense of reliability... See more

Rated 5 out of 5 stars

September 12th 2022 Cooper and Tanner sold our house in Bath Road, Frome recently. Throughout the whole process they were consummately professional, honest, friendly, informative and supportiv... See more

Company details

  1. Real Estate Agency

Written by the company

Cooper & Tanner Estate Agents, Commercial Agents and Auctioneers, operate seven offices in Somerset & Wiltshire, providing Professional Estate Agency and Surveying services to the Residential, Agricultural and Commercial property sectors within the re...


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4.1

Great

TrustScore 4 out of 5

67 reviews

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4.1

All reviews

(67)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Trusted Reputation

The whole team is meticulous in every detail. Communication is great. Nothing was too much trouble. Really make you feel like a VIP client!

November 5, 2022
Unprompted review
Rated 5 out of 5 stars

First class sales team in Warminster

A first class sales service from Cooper & Tanner Warminster, staff were professional, prompt and polite, They sold my property inside 3 days. I will definitely use them again in the future and would highly recommend them to family and friends.

September 23, 2022
Unprompted review
Rated 1 out of 5 stars

Be careful with this

Be careful with this, they put pictures and descriptions on saleroom and after sale told me why i didn't look at estimations.
I bought empty boxes.

September 14, 2022
Unprompted review
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Reply from Cooper & Tanner

We appreciate your feedback and understand your position with regards to your winning bid. However we do encourage all bidders, particularly those who are bidding online and are unable to visit our sale rooms in person in advance to view the lots, to speak to our team to obtain a condition report to better understand the items they are interested in. This allows you the bidder to have clarity on your potential purchase and prevent situations such as this, and ensure a satisfactory outcome.

Rated 5 out of 5 stars

Best Estate Frome in Frome

September 12th 2022

Cooper and Tanner sold our house in Bath Road, Frome recently.

Throughout the whole process they were consummately professional, honest, friendly, informative and supportive. They answered all our questions promptly and communicated extremely well between us, our purchasers and when necessary our solicitor.

A huge thank you to Adam, Shelly, Fraser, and all the staff in the Frome office. They are certainly the best Estate Agent in Frome by far. We’d always choose Cooper and Tanner - heads and shoulders above the others!

September 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent purchase experience in Frome

We recently purchased a property in Frome that was offered via the local office. Shelly and Adam handled the transaction, and both were friendly and very efficient. We needed to contact the vendors quite a few times with queries, and Shelly handled that on each occasion quickly and with zero fuss. It seems that the vendors were pleased with the service, too, as they also appear to have left a 5 star review!

August 21, 2022
Unprompted review
Rated 5 out of 5 stars

I want to truly acknowledge Adam Scott…

I want to truly acknowledge Adam Scott - rarely do we discover such a professional, authentic, incredibly helpful man. Adam is exceptionally good at what he does, is really helpful, honest person. I could not recommend him high enough from our experience of working with him on two occasions. I wanted to let others know that from our experience Adam is truly first rate.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

An absolutely 5 Star service.

We cannot speak highly enough of the support & professionalism shown to us during a very difficult 8 months, in respect of selling our home.
We have always used Cooper& Tanner in Frome & previously sold 4 properties & now finally our present property.
We would recommend their service to anyone wanting to sell their property.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Top professionals

Top professionals, made buying and selling very easy, kept us informed at every stage.
Just wish all agents were like this, life would be much easier.

August 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Cooper & Tanner : the perfect agents

Adam, Shelly, Fraser, Mia, Julie, Jane and all have been the perfect agents. They’ve kept us up to date promptly, chased info up for us quickly and provided sound advice, which we would sometimes ignore, only to be proved wrong - so yes, these guys really do know what they’re doing!

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service & well communicated with throughout

Having not sold a house for over 16 years and not knowing what to do or expect, we found the process smooth in getting our property on the market & viewings were always agree with us, Alan did a wonderful job promoting our house (everyone that met him said how wonderful he was). We were kept well informed by the Agent the whole way through, Joel & Mia provided good updates to us and helped us understand what to expect, our buyers remained patient for over 6 months (which was managed well by Fraser & Joel) whilst we looked for a property and although we were eventually outbid on our dream home, we felt Adam, Joel, Fraser and the rest of the team acted professionally and fairly during that negotiation to obtain the best possible price for the Owner. Will happily work with Cooper & Tanner again in the future.

July 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Friendly and highly professional

We recently bought a house in Frome through Adam at C&T and he was superb throughout the process, from getting the offer agreed quickly, right through to completion. The purchase ended up being long and drawn out through no fault of Adam, but he kept us well informed throughout the process and navigated the difficult discussions between us and the vendors with professionalism and empathy. I can’t recommend him highly enough.

July 21, 2022
Unprompted review
Rated 5 out of 5 stars

Cooper & Tanner Frome

We have used Cooper and Tanner Frome, in both a selling and purchasing capacity.
They couldn’t have been more helpful, friendly, supportive & professional.
The manager, Adam Scott is an excellent communicator, and kept us updated throughout the transactions, going above & beyond our expectations.
We will definitely be using them again in the future & would unreservedly recommend them.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Cooper and Tanner have sold my last two…

Cooper and Tanner have sold my last two houses and have been honest, friendly, hard working and communicative throughout what often can be a stressful process. I now wouldn’t go anywhere else. Well done Team Frome Cooper and Tanner and thank you.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant estate agents. Highly recommended

We recently sold our house with Copper and Tanner and they were wonderful! We were given good advice on valuation and the house was very well marketed. We had offers of the full asking price within the first day or viewings. Shelly our negotiator was brilliant and went above and beyond to help us secure a buyer and also ensure the sale went through smoothly. We couldn’t recommend them highly enough!

July 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Great teamwork!

A huge Thankyou to all the C&T team, they have persevered with my house sale even after the chain fell through twice! They were willing to listen to my suggestions as the Vendor, which made me feel very involved in the process! It was also a bonus to buy our new home through them! Everyone I dealt with at the Frome Branch felt very invested in getting my house sold and finding us our new home! Great service!

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service from the day my house was valued and complete transparency through out the process up to completion. I would highly recommend Cooper & Tanner and its clear to me as to why they've been the leading agents for many years. A good, honest estate agency.

July 13, 2022
Unprompted review

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